Adam Wallwork Email & Phone Number

Executive leader experienced in healthcare including independent sector, NHS and services across multiple channels and locations. All scale operations, employee engagement, process improvement and sales / marketing.Currently leading InHealth’s Patient Service divisions and redesigning pathways for over 5m patients per year. Also responsible for leading our Screening programmes including Breast and AAA services. Experience includes service delivery for leading PMI provider in 1,000+ seat contact centre across multiple UK locations and responsibility for pathway management of millions of patients per year. Marketing accountability alongside design and implementation of a successful sales and service division within a new business entity, creating new healthcare pathways and leading the business through >12x growth at 70% GP whilst achieving industry leading customer satisfaction scores. Continuing to disrupt and improve Patient Access and Healthcare Outcomes. Recently awarded MBA and CMgr FCMI status.

Listed skills include Process Improvement, Change Management, Customer Service, Performance Management, and 24 others.