Adam Watson Email & Phone Number

Charleston, Sc, Us

Tampa, Florida, United States

Digital Hands is a Managed Security Service Provider (MSSP) that stays ahead of cyber threats with precision, automation, and expertise. Defending organizations in healthcare, banking/ financial, government, automotive, and retail industries. Digital Hands is a growing company of over 200 employees with over $15 million in annual revenue.• Conducted analysis of security events in a multi-tenant environment, utilizing threat intelligence and incident handling skills to provide accurate and immediate response upholding the CIA Triad (Confidentiality, Integrity, and Availability).• Monitored customer network traffic on multiple security monitoring platforms, for threats and vulnerabilities while coordinating with business customers on the necessary actions to mitigate security incidents, strengthening their trust in the organization.• Reduced false positives by 15% by submitting tuning requests, reducing analysts response time to critical true positive alerts.• Maintained exceptional communication skills with peers, executives, and customers, improving the organizations work environment and leaving a positive impression with all customers, especially during times of high stress.

Orlando, Florida, United States

Showcasing my transition into the cybersecurity field and accomplishments along the way. Graduating the intensive University of Central Florida Cybersecurity technical certificate program spanning over one year in length. Afterwards accomplishing the CompTIA Security+ certification and later the (ISC)2 Certified in Cybersecurity certification. Gaining real-world experience through shadowing an IT administrator in a business setting.• Graduated University of Central Florida Cybersecurity program. Developed skills in computer networking, network security, cloud security, Linux, digital forensics & incident response, ethical hacking, and SIEM monitoring.• Achieved the CompTIA Security+ certification demonstrating proficient knowledge of security concepts, technologies, and best practices.• Interned at an environmental consulting agency shadowing an IT administrator gaining hands on experience of day-to-day operations of IT management and systems.• Achieved the (ISC)2 Certified in Cybersecurity (CC) certification expanding on in-depth cybersecurity knowledge and proficiency.

Orlando, Florida, United States

BARNES, FERLAND AND ASSOCIATES, INC. (BFA) is an environmental engineering and hydrogeological consulting firm, established to help meet the growing need for environmental consultants.Shadowed IT administrator assisting with daily operations, networking issues, and technical support needs. Utilized Active Directory to provision accounts, manage user privileges, and fix any configuration issues.• Supported IT operations by responding to employee technical issues reducing downtime of equipment allowing for minimal disruptions in business operations.• Assisted in network troubleshooting, decreasing the downtime of the network by 25% of its usual downtime.

Orlando, Florida, United States

Janny Roofing is a roofing company located in Orlando, Florida. The company serves the Central Florida area providing roofing repair and services.Operated transportation vehicles, equipment, and delivery trailers under high-pressure environments. Maintained safety guidelines and measures on a daily basis.• Maximized workflow by promoting communication with team members to coordinate scheduling of deliveries and time management increasing operations by an average of 20%.• Quickly resolved technical issues with equipment averting any scheduling delays in deliveries allowing for business goals to remain within the projected timeframes.

Orlando, Florida, United States

A quick service food franchise with 140,000+ employees specializing in quality food service with approximately $6.4 billion in annual revenue.Engaged with customers to ensure a positive customer experience. Later working in the food preparation department fulfilling customer orders.• Increased efficiency in the food preparation department by 11% by encouraging communication with other staff members to stay ahead of any product deficiencies.• Maintained customer satisfaction by reducing the number of orders sent back by 50% using attention to detail and ensuring proper order fulfillment.

Cybersecurity Professional Certificate, Cybersecurity

Associate Of Science - As, Audio Engineering

Activities and Societies: Audio Engineering Society