Sales Manager, Ford New & Used Car / Lcv
Windsor / Datchet
Duties:• Leading a team of 5 Sales Agents to achieve set revenue/sales targets and leading a wider team of 1 Driver, 2 Receptionists and 1 Admin to ensure compliance to FCA / FSA standards.• Identifying commercial opportunities as well as supporting the negotiation of new business and upselling existing customers• Full P&L management sales including stock management/preparation before reporting on performance against objectives.• Producing periodic sales reports to give a breakdown of performance before advising of any actions that need to be taken.• Achieving sales objectives by providing intensive training, coaching and mentoring to the team as well as utilisng performance improvement processes.• Chairing engaging, informative internal sales meetings to motivate teams to strong performance.Standouts Achievements:• Delivered £201386 as of June 2017 (114 New & 296 Used) against a budget of £255784 (170 New & 390 Used).• Consistently exceeded sales targets and delivered £293555 in 2016 (125% of Budget) and £216885 in 2015 (121% of Budget).• Created a motivational environment for colleagues using Situational Leadership to deliver results, and development of line reports.• Played a major role in branch customer satisfaction remaining above the manufacture standard since 2014 and reached the top 50 branches in 2016.• Identified upsell opportunities, which has supported customer retention remaining at 20-35% since 2014.• Maximised sales turnover through effective management of stock inventories• Trained and mentored sales and showroom personnel to increased productivity, sales and revenue.• Reviewed key figures / trends to identify development opportunities and implement growth strategies.