Adam Wolfe Email & Phone Number

Burlington, Vt, Us

Cleveland, Oh, Us

Cary, Nc, Us

Responsible for all aspects of EMG group’s global implementation of ServiceNow including but not limited to:Upgrades, Incident, Problem, Change, Standard Change, MIM, KB, Service Catalog, Service Portal, PPS, Dashboards, Reporting, Performance Maintenance, Discovery, MID Servers, Integrations, Onboarding and LDAP, Troubleshooting all issues of the implementation.

Cary, Nc, Us

• ServiceNow Administrator of Lord's global implementation of the platform• Successfully upgraded VMware infrastructure from ESXi 4 to 5.5 including 5 hosts and 30 guest servers, implemented new web based vSphere, VMware Single Sign on technology and added 2 host servers• Experienced 100% uptime for VMware infrastructure using VMware technologies such as Storage vMotion and High Availability coupled with excellent utilization of VMware’s support, and extensive use of VMware alarms• Lead the global deployment of Microsoft MAP Toolkit to 650 servers, 4000 workstations across 15 countries to consolidate licensing across the enterprise saving Lord 15% on licensing while meeting all project deadlines• Lead the integration of 120 workstations, 30 servers, and Active Directory accounts of existing MicroStrain infrastructure into Lord’s enterprise Domain after MicroStrain acquisition• Member of the global enterprise ERP implementation team, analyzing ERP and other engineering systems of new acquisitions to plan and implement integration and data migration of systems• Lead the implementation of Winshuttle Transaction to facilitate data transfers of ERP systems at new acquisitions as well as automating internal Master Data processes saving thousands of manual data entry hours

Burlington, Vermont, Us

Train and educate members, provide high quality customer service, maintain facility equipment

• Implemented VMware environment to support the 40% year over year growth of MicroStrain and allow rapid server deployment with increased server reliability for an extremely innovative engineering environment• Principal management of VMware Datacenter, ESXi 4,VM’s and templates, Datastores, virtual networking, alarm definitions, and guest server backup using VMware Data Recovery• Dell PS4000 EqualLogic 50TB SAN management including firmware upgrades, drive failures requiring raid rebuilds as well as a complete SAN migration from RAID 50 to RAID 6• Created a MicroStrain library of VMware templates for Windows and Linux servers ensuring rapid deployment of several flavors of guest systems such as SQL server• Identified and implemented new cloud technologies to enhance long-term operational and strategic goals of the company including Amazon AWS, Zetta Cloud backup, and Google for Business• Implemented Amazon AWS Cloud environment of Windows and Linux servers to facilitate low cost, flexible, globally available, external facing servers for customer use and increased security• Provided cutting edge technical oversight and leadership for all IT related functions of the company during growth from 12 to 75 employees

• Collaborated with vendors to plan, install and implement MicroStrain’s first ERP system Made2Manage, first CRM system SalesLogix, and first PLM system Omnify • Administered Windows Servers and various flavors of Linux server including extensive experience installing and troubleshooting hardware and software for servers and client workstations• Administered SQL Server using SQL Management Studio to create users, permissions, jobs, maintenance plans, and backups • Managed all aspects of Windows Domain including Active Directory and Group Policies• Served as principal support for approximately 100 workstations, 15 servers, and 75 employees • Planned, tested and implemented the company’s first disaster recovery plan for all servers and workstations using Zetta Cloud backup to duplicate data remotely• Implementation management, patching and configuration of the company’s first firewalls, stacked switches, and routers including Cisco and Dell using command line interface• Administered centralized network health monitoring tools such as Kaspersky anti-virus, and Orion network performance monitoring

Maintained all aspects of the company website using ASPX.Net

Net programming of software for sensor systems using C++, Visual Basic

Randolph Afb, Tx, Us

Graduated in top ten percent of Boot Camp/Basic Training group; completed Air Base Ground Defense TrainingPrimary responsibilities included guarding Priority-A nuclear and aerial resources, assisting commanders and high ranking officials

Bs, Computer Science

Bachelor Of Science, Computer Science