Adam Worth Email and Phone Number
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Adam Worth is a Customer Experience and Training Manager at Altametrics. He possess expertise in leadership, customer experience, team building, social media, public speaking and 20 more skills.
Altametrics
View- Website:
- altametrics.com
- Employees:
- 145
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Customer Experience And Training ManagerAltametricsFountain Valley, Ca, Us
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Customer Experience ManagerAltametrics Sep 2023 - PresentDevelop Customer-Centric Strategies: Creating and implementing plans to improve customer satisfaction and loyalty. Analyze Customer Feedback: Collecting and interpreting customer data to identify areas for improvement. Collaborate Across Departments: Working with sales, marketing, and product teams to ensure a consistent and positive customer experience. Train and Lead Teams: Overseeing customer service staff to deliver excellent service and address customer concerns effectively. Leading in-person and virtual training classes, sized from 1 - 300 attendees.
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Enterprise Sales ManagerAltametrics Aug 2022 - Sep 2023Costa Mesa, California, United StatesAltametrics is the leading provider of Enterprise Labor & Inventory Management Software Solutions, with a broad deployment in the restaurant sector. Altametrics' flagship product offering Altametrics Enterprise Back Office (eRestaurant) provides Food Management, Workforce Management, Supply Chain Management, and Reporting to the world's most successful restaurant companies (McDonald's, Taco Bell, Chipotle, Buffalo Wild Wings). Food & Labor costs usually make up 60%+ of a company's profit margin. Therefore, a reduction of 2-6% is a game-changer for our operators.
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General ManagerPanini Kabob Grill (Pkg) Jun 2021 - Sep 2022Irvine, California, United StatesResponsible for achieving financial goals, staff development, and controlling operations including customer experience, HR, quality assurance, retail, marketing, repairs/maintenance, and safety.Fluently operated cost center with $10M annual revenue while supervising a team of 45 associates. Set service standards and expectations by scrutinizing every aspect of the guest's experience from start to finish to achieve the highest quality of service in all areas of the operation. Demonstrated skill and care when selecting, developing, mentoring, and leading the team according to company commitments and core beliefs. -
Director Of OperationsBon Appétit Management Company Mar 2017 - Dec 2019Starbucks Hq - Seattle, WaManaged all operational functions including sales, retail, marketing, staff development, quality assurance, safety, and HR. Continuously improved multi-unit business with $6.5M annual revenues while supervising a team of 35 associates. Promoted and advocated Bon Appetit’s sustainability efforts and principles and Starbucks customer service culture. -
Operations ManagerBon Appétit Management Company At Nordstrom Hq Oct 2012 - Mar 2017Nordstrom - Seattle, WaDirected operations and customer care of multi-unit restaurant with $5M annual income. Led associate hiring, onboarding, performance management, and annual performance reviews for 30 FOH/BOH employees. Organized training programs involving customer service, marketing, safety procedures, and evaluated employee performance.
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General ManagerSip Wine Bar And Restaurant Jul 2008 - Aug 2012Issaquah, WaDirected daily operations of restaurant with $2M annual revenue. Responsible for sales management, marketing, menu development, and staff enrichment and education. Provided superior customer care and assisted with any circumstances relating to quality, service, or accommodations. Trained and supervised a team of 25 associates.
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ManagerSip Wine Bar And Restaurant Jun 2006 - Jun 2008Issaquah, WaEstablished and enforced standards for customer service and personnel performance. Completed nightly guest services and table touches; ensured adherence to local laws and liquor license regulations. Scheduled, trained, and supervised 20 FOH staff members.
Adam Worth Skills
Frequently Asked Questions about Adam Worth
What company does Adam Worth work for?
Adam Worth works for Altametrics
What is Adam Worth's role at the current company?
Adam Worth's current role is Customer Experience and Training Manager.
What is Adam Worth's email address?
Adam Worth's email address is ad****@****mco.com
What skills is Adam Worth known for?
Adam Worth has skills like Leadership, Customer Experience, Team Building, Social Media, Public Speaking, Food, Sales, Restaurant Management, Event Planning, Food And Beverage, Safety Management Systems, Catering.
Who are Adam Worth's colleagues?
Adam Worth's colleagues are Gaurav Kumar, Utkarsh Dwivedi, Alejandro Casanova, Dila Çolak, Rhiannon Henggeler, Thakur Sandeep, Blesila Malibiran.
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