Extra Care Coordinator
Current- Assisting with the operational management of an Extra Care service.- Working in collaboration with the Extra Care Manager, Social Services and other stakeholders to ensure CQC care standards are met.- Working with clients and their circle of support when formulating care plans, risk assessments and health action plans.- Working as line manager to a team of over 20 support workers to achieve the highest standards of customer care and staff satisfaction, whilst ensuring the company’s and local authority’s policies and regulations are adhered to.- Creating and organising rotas.- Managing the performance of all staff, by providing supervision, coaching, direct observations and periodic appraisals.- Ensuring all staff training needs are identified and met and all training undertaken is recorded and logged.- Periodically working as on-call manager.- Liaising with the company’s payroll service to ensure that staff are adequately paid for the work they do and that any mistakes are promptly corrected.- Authorising and tracking staff annual leave in order to avoid any mis-payment.