Responsibilities and Duties• Sales Specialist• SME Customer Service Specialist• Stock Control and Purchasing for TBS products• Workforce Planning/Scheduling• Administrative Compliance of Sales• Telstra Business Systems Support – Level 2SystemsSTS, Mobiles Helpdesk, Paradise Suite, Clickpos, Aria Care, NEC Nebulas, LG Ericsson IPECS Programming Interface, Microsoft Excel and Word.

Responsibilities and Duties• Day to day management and operations of the TBS Sales, Technical and Administrative staff.• Sales Targets/KPI’s . Both internal and external Telstra Product Measures.• Year on Year growth.• Staff coaching and employment.• SME Customer Management and Liaison.• Financial Institute Liaison.• Supplier Liaison. Internal Telstra and external products.• Workforce Planning/Scheduling.SystemsSTS, Mobiles Helpdesk, Paradise… Show more Responsibilities and Duties• Day to day management and operations of the TBS Sales, Technical and Administrative staff.• Sales Targets/KPI’s . Both internal and external Telstra Product Measures.• Year on Year growth.• Staff coaching and employment.• SME Customer Management and Liaison.• Financial Institute Liaison.• Supplier Liaison. Internal Telstra and external products.• Workforce Planning/Scheduling.SystemsSTS, Mobiles Helpdesk, Paradise Suite, Clickpos, Aria Care, LG Ericsson IPECS Programming Interface, Microsoft Excel and Word. Show less

Responsibilities and Duties• Day to day management of Solution Specialist Service team and TBS Operations teams.• Staff coaching and employment.• SME Customer Management and Liaison.• Telstra and Internal compliance and data entry.• Financial Institute Liaison.• Supplier Liaison. Internal Telstra and external products.• Workforce Planning/Scheduling.SystemsSTS, Mobiles Helpdesk, Paradise Suite, Clickpos, Microsoft Excel and Word

Responsibilities and Duties• Day to day management of 16 staff members.• Sales Targets/KPI’s . Both internal and external Telstra Product Measures.• Year on Year growth.• Staff coaching and employment.• Consumer and Small Business Sales and Service.• Telstra and Internal compliance and data entry.• Supplier Liaison. Internal Telstra and external products.• RosteringSystemsSTS, Mobiles Helpdesk, Clickpos, Microsoft Excel and Word, Seibel

Responsibilities and Duties:• Consumer and small business • Sales KPI’s• Call handling KPI’s• Customer Solution Specialist• Customer resolutionSystems:STS, Mobiles Helpdesk, NPAMS, Flexcab

• Sales • Customer service • Assistant team Leader• Resolution management• Call handling KPI’s* Airport Check-InSystems:Flightspeed

• Games Dealer• Gaming Supervision• Customer Service• Customer resolution• Equipment maintenance

• Games Dealer• Customer Service• Customer resolution