Adam Wright Email & Phone Number

Melbourne, Vic, Au

Cremorne, Victoria, Australia

Business Analyst within agile development team for Logistics applications supporting the Reece Group; including warehouse integration, gas life-cycle and delivery platforms.Working with the development team and our Product Manager to deliver a next-generation logistics platform that will revolutionize the last-mile delivery at ReeceResponsibilities* Conduct research for new features including user interviews, data analysis & reviews of existing functionality* Develop detailed process flow mappings * Create requirements documentation (user stories)* Lead team ceremonies such as Refinement * Creat project documentation* Maintain team’s JIRA workflow to ensure it meets needsAchievements * Helped refresh and streamline development team's Ways of Working* Reset and improve team's Agile ceremonies

Burwood, Victoria, Australia

Working within a dedicated project team providing analysis of system integration requirements within a microservice environment. Primarily focused on Salesforce Service Cloud integration to internal ERP utilising SnapLogic IPaaS* Created and maintained Snaplogic pipelines to support integration between internal ERP system and Salesforce Service Cloud* Conducted end-to-end testing for new changes as they were developed* Provided ongoing support and training for Reece Customer Care staff

Burwood, Victoria, Australia

QA Analyst within agile development team for Logistics and Inventory applications supporting the Reece Group; including warehouse integration, order fulfillment, stock management and e-commerce platforms.Developing automated test scripts for UI and API testing using Protractor and other in house technologies within a microservices architecture

Burwood, Victoria, Australia

Support current enterprise eCommerce strategiesLiaise with external suppliers and their third-party service providers or software vendorsManage integration projects between Reece and external suppliers from initial contact and analysis through to testing and post-implementation support.Provide first and second level support to both internal and external customers (Reece staff and external suppliers) for all EDI-related issuesAct as an interface between IT Department, wider business and external suppliersWrite and maintain documentation, including Message Implementation Guides (MIGs)Designated Subject Matter Expert (SME) for all EDI queriesAchievements*Managed project to introduce functional acknowledgment message set into Reece EDI standard. As part of this project a new monitoring service was deployed which allowed the Reece EDI team to proactively identify failed or missing orders, greatly reducing order failure rates for Reece branches. EDI service standards were also improved with processing times for orders reduced in some cases from over three hours down to 15 minutes or less, ensuring that Reece branch staff could be confident that their orders would be filled as quickly as possible.*More than 15 successful EDI implementations with a variety of suppliers, reducing the cost of doing business for both Reece and supplier.

Burwood, Victoria, Australia

Completed a number of placements throughout the Reece business*Trade Counter Sales --Customer service (both phone and counter) --Assisted Inwards Goods coordinator with delivery processing and goods packing --Assisted branch Stock Champion in restructuring branch stock bunking to increase stock capacity and picking efficiency*IT Service Desk --Worked within the Service Desk team to provide L1 software and hardware support via phone to 400+ branches across the Reece network*EDI Project Team --Assisted EDI Project Manager with EDI VAN migration including coordination and testing with 80+ fully-integrated suppliers and 60+ form-based suppliers*Windows 7 SOE Rollout Team --Worked with project team remotely deploying Windows 7 SOE to 400+ branches across the Reece network

Burwood, Victoria, Australia

While completing my university degree, I worked part-time with the Reece Service Desk team providing L1 software and hardware support to 400+ branches across Australia and New Zealand. --User account support using Microsoft Active Directory--Remote PC and printer setup and support--Support for custom ERP solutionAchievements*Successfully managed end of year IT equipment audits across 400+ Reece branches