I am a professional and versatile freelancer in customer service and I can handle calls, chats, and emails. I am someone you can rely on for quality customers service. I speak fluent English with over two years of work experience.When serving customers, I guarantee the utmost satisfaction of your customers, paying attention to their issues and resolving them. I have a perfect mastery of customer support tools like Zendesk, Hubspot, Intercom, etc Through my work-related experience, I have expanded my abilities to provide outstanding customer service professionals. My services are top-notch. I deliver valuable services and I give the best satisfaction. I take my work seriously and I undergo one task at a time. I care about your needs and work efficiently to produce better results.However, feel free to contact me anytime for my outstanding services. I am willing to help and ready to work .I am available to speak with you anytime.Let's connect!
Zinlas Cryptocurrency Academy
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Social Media Manager And Content WriterZinlas Cryptocurrency AcademyFederal Capital Territory, Nigeria
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Front Desk ReceptionistBeij & Dayspring Mar 2019 - PresentAbuja, Federal Capital Territory, NigeriaAssist new applicants who come into the building to apply for a position. Providing them with, pens and clipboards along with any reference material.Maintain a copy of the director's schedule. make, adjust or cancel appointments when necessary.perform administrative tasks as needed. including proofreading, transcription, and creating an invoice.
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Customer Service RepresentativeActs Technology Limited Aug 2013 - Dec 2014Abuja, Federal Capital Territory, NigeriaManaging a large number of incoming calls.Providing accurate and valid information using the right method and tools.Following communication and guidelines.Identifying and assessing customers needs to achieve satisfaction.
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Customer Service RepresentativeVile Regent Hotel Feb 2012 - Jun 2013Abuja, Federal Capital Territory, Nigeriasaddled with the responsibility of providing basic and accurate information in-person and via phone/email. Receive, sort, and distribute daily mails/deliveries.update calendars and schedule meetings. Arrange travel and accommodation vouchers. Answer, screen, and forward incoming phone calls. Greet and welcome guests as soon as they arrive.
Adama Monica Education Details
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The Federal Polytechnic Idah Kogi StateOffice Technology And Management -
Federal Polytechnic IdahOffice Technology And Management Study
Frequently Asked Questions about Adama Monica
What company does Adama Monica work for?
Adama Monica works for Zinlas Cryptocurrency Academy
What is Adama Monica's role at the current company?
Adama Monica's current role is Social Media Manager and Content Writer.
What schools did Adama Monica attend?
Adama Monica attended The Federal Polytechnic Idah Kogi State, Federal Polytechnic Idah.
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