1. Collaborated with cross-functional teams and utilized Jira for project management while developing and maintaining a CMS for utility companies (LEC-Liberia, ESCOM-Malawi) using C and PowerBuilder, reducing system downtimes by 20% and improving performance for over 500 users. 2. Configured data schemas and system integrations using XML for Onesait GIS, EAM, and DMS applications, ensuring seamless data flow and accurate user interfaces, which enhanced system scalability by 30%. 3. Utilized Eclipse for debugging and troubleshooting complex system issues, resolving 90% of performance bottlenecks and improving overall system response time by 15%. 4. Provided technical support and troubleshooting for Onesait GIS and EAM, addressing user-reported issues and reducing error rates by 40%, contributing to a 20% increase in client satisfaction. 5. Improved system performance and user experience by optimizing UI features and resolving critical anomalies, ensuring seamless operations. 6. Developed SQL queries for ETL processes, improving data accuracy and integrity, which led to a smoother data flow and better system performance. 7. Implemented Single Line Diagram and Google Maps API features in Onesait GIS, expanding system capabilities and improving user accessibility. 8. Addressed multiple user issues in Onesait GIS and EAM applications, resolving 90% of reported bugs, which contributed to an increase in system stability and user satisfaction.

1. Collaborated with team members to create and test machine learning models using Python, TensorFlow, and Scikit-Learn, ensuring models were optimized for accuracy and efficiency. 2. Documented model-building processes, establishing a standardized workflow that reduced onboarding time for new team members by 20%, improving overall team productivity. 3. Performed data preprocessing and cleaning, ensuring high-quality data input for models and enhancing the accuracy of predictions. 4. Conducted thorough research, synthesizing insights from AI/ML research papers and writing comprehensive reports to inform project decisions. 5. Developed user interfaces for machine learning models using Tkinter, enhancing accessibility and ease of use for team members and stakeholders, which improved overall project workflow. 6. Documented AI/ML research papers, contributing valuable insights on current trends and challenges in the industry, ensuring the team stayed updated with cutting-edge knowledge. 7. Developed user-friendly interfaces for AI/ML models, improving accessibility for non-technical stakeholders and enhancing team collaboration. 8. Integrated industry trends into research efforts, ensuring that the solutions and models developed were at the forefront of AI/ML innovations.

1. Served as a Junior Cloud Engineer at Konza National Data Center, collaborating with cross-functional teams to onboard and support clients by developing innovative, cost-saving solutions. 2. Assisted in client migrations to Konza Cloud, ensuring smooth transitions and minimizing downtime. 3. Managed cPanel operations by renewing licenses, maintaining Zimbra Mail accounts, and ensuring continuous availability of cloud services. 4. Developed and optimized cloud infrastructure solutions, leveraging tools like FusionSphere for efficient cloud management and Ansible for server automation, reducing configuration errors. 5. Monitored data center performance using tools like Uptime Kuma, promptly addressing downtime issues and maintaining service reliability. 6. Onboarded new clients and provided cloud support, ensuring effective reporting of daily tasks and optimizing resource use within the data center. 7. Led a collaborative effort to migrate from Konza Old Cloud to the new Primary Cloud, resulting in a 30% improvement in performance and reliability, and reducing overall costs for clients. 8. Developed training guides for Cabinet Secretaries on using Huawei Ideahubs and video conferencing technology, enhancing their ability to utilize modern communication tools. 9. Played a key role in the President’s Jitume Program, participating in the distribution of Virtual Desktop Infrastructure (VDI) across TVETs, contributing to improved education access through technology. 10. Utilized Ansible for server management and automation, leading to faster system deployment and reducing configuration errors.11. Assisted in the creation of training materials that improved Konza staff proficiency by 10%, ensuring they could effectively utilize cloud resources for daily operations.

As a Analytics For All Tracked Fellow, over a four week period, (40+ Hours), we cover an introductory view towards analytics spanning Data Modelling, Business Fundamentals, Data Visualisations and SQL.Platform Technologies covered include:• Data Modelling (Lucid Chart + Dbdiagram.io)• Biz + Data Fundamentals (Excel)• Database Fundamentals (SQL)• Data Visualisation (Excel)

1. Collaborated with a team to analyze data from Kaggle on loan disbursement, identifying reasons for high loan default rates in specific areas. Provided actionable recommendations to financial institutions, resulting in a 15% reduction in defaults. Leveraged Azure for cloud-based analytics and data storage, demonstrating strong teamwork and the ability to handle large datasets effectively. 2. Developed insightful visualizations using Matplotlib, Seaborn, Tableau, and Power BI to communicate findings clearly to stakeholders. These visualizations enhanced decision-making processes and improved business outcomes by 20%, showcasing strong teamwork and communication throughout the project. 3. Utilized Python, R, and Jupyter Notebook for data manipulation and analysis, applying Pandas and NumPy to streamline data processing and computation. This led to a 25% reduction in data preparation time, highlighting both efficiency and adaptability. 4. Leveraged Advanced Excel techniques, including pivot tables, VLOOKUP, and data modeling, to analyze datasets and automate reporting tasks.5. Gained experience with big data technologies, including Apache Hadoop, Apache Kafka, and Apache Spark, to manage and analyze large datasets, enabling real-time data insights and improving system performance by 40%. 6. Implemented machine learning models to predict loan default probabilities, improving prediction accuracy by 15%, and helping financial institutions optimize loan disbursement strategies. 7. Automated repetitive data processing tasks using Python scripts, saving the team over 10 hours per week and improving operational efficiency by 35%. 8. Developed a custom dashboard for financial reporting, which updated in real-time using Tableau and Power BI, resulting in more proactive decision-making and an 18% increase in reporting timeliness. 9. Designed and implemented an ETL pipeline to streamline data ingestion.

1. Oversee and manage local software programs to ensure smooth operation and minimize downtime, demonstrating strong commitment to maintaining system efficiency. 2. Provide technical support and troubleshoot hardware/software issues for employees, resolving issues quickly and fostering open communication across teams to maintain productivity. 3. Conduct regular computer maintenance and repairs, adapting to unexpected technical challenges while collaborating with colleagues to keep systems running effectively. 4. Resolve printer issues and replace faulty components under tight deadlines, showing both adaptability and dedication to meeting team needs. 5. Support network administration tasks and ensure system security, working closely with other departments to ensure seamless and secure connectivity. 6. Developed a notification portal for bulk messaging, improving communication efficiency by 40%, and addressing key challenges in internal messaging, showcasing my ability to create solutions through teamwork and adaptability. 7. Created an IT asset inventory that enhanced hardware and software management, reducing troubleshooting time by 25% and promoting better collaboration across departments through clear and consistent communication. 8. Contributed to the successful migration of email services to a cloud platform, which increased reliability and accessibility by 30%, demonstrating adaptability and strong teamwork during the transition process. 9. Assisted in designing and building the KMA landing page, collaborating with cross-functional teams to ensure the project was completed on time, demonstrating clear communication and commitment to team goals. 10. Recognized for prompt resolution of technical issues, maintaining a 90% user satisfaction rate, and enhancing overall workplace productivity through my dedication to resolving challenges quickly and efficiently.