Driving business growth within the company. Developing a network of contacts within the creative industry to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income.

Mature Fashion Model represented by Agence Silver ( Paris)

Sultry, soulful music for slow jam lovers.

Executive music producer & singer songwriter at AdamaBoudoirI’ve been making music for 20 years . I’ve collaborated with various producers as a singer songwriter producer (released several singles) .Also made 2 EPs and 1 album independently as a singer songwriter & executive producer.Arranges compositions, runs recording sessions, and suggests changes to instrumentation, effects, and lyrics.Guides the mixing, mastering, and recording engineers.Gathers ideas and inspiration for projects and develops the vision and direction.Manages project budget and handles contracts and negotiations.Keeps workflow and tracking documents up to date.Archives all content the company produces.Edits music clips of integrated content the company produces and uploads on the company’s web site.Works closely with the network or studio scheduling teams to track delivery, air/publish dates, and times of upcoming integrated content.Support the team on all integrations and proposals.Strong music production backgroundEditing abilitiesProject ManagementAbility to handle multiple projects under tight deadlinesCoaching and ability to foster teamworkProactive, with a high level of organizationAbility to communicate with production companies in a professional mannerConducting marketing researchCreating and fostering client relationshipsDeveloping creative standards

A service provides restaurant owners with a complete reservation system. Participating restaurants use an electronic reservation book to replace the traditional paper reservation book. The electronic reservation book provides reservation management, table management, customer recognition and email marketing.The functions of the electronic reservation book include:Reservation management - manages the taking, changing, confirming and canceling of reservations;Customer information management - keeps track of VIP customers, customer preferences and repeat customers; also allows targeted marketing to customers;Table management - helps staff assign tables to customers;Integration with point of sale systems - maintains information on spend per booking and per customer;Reporting - provides advanced analytics to maintain and improve restaurant efficiency.● Assist customers with technical and software related issues.● Configure and install software over the phone in restaurants.● Take ownership of problem solving.● Accurately and efficiently record all contacts in CRM (Salesforce).● Train restaurant staff, encouraging greater use of the system, and capturing and reporting customer feedback.Answer customer and employee calls, emails, community posts, and any future form of contact we may come up withAssisting customers with their technical and software related problemsConfiguring and installing software over the phone at restaurant locationsRestaurants can also offer additional OpenTable reward points for off-peak bookings to encourage customers to come to restaurants during off-peak periods. Restaurants offering these incentives are displayed on the search results page when searching for a reservation.

Highly skilled, contact center based individual who manages diverse customer needs (including. new sales opportunities, client relationship building to encourage repeat purchase, after-sales support and general enquiries) within a luxury omni-channel environment (including. Personal Shopping, E-Commerce, Customer Service and Retail).Build enduring client relationships and inspire loyalty to our brand by creating a warm welcome and providing a personal service that ensures clients feel truly valued, which differentiates Tiffany & Co. from the competition.Answering Italian,French and English emails enquiries and phone calls .Placing orders over the phone with clients or via email .Following up with deliveries Advising customers on new products and collections .Liaising with the workshop facility to make sure that all servicing orders (repairing,embossing,engraving, lengthening etc….) were ready on time for collection or to be shipped out to clients.Dealing with refunds and returned Items

Training competition Horses International Sales

Greeted customers and escorted them to their tables, providing menusCoordinated with staff and servers as needed to ensure prompt customer servicePerformed regular inspections to assess and resolve maintenance issuesMaintained restaurant reservation logPerformed payment transactions for servers or as guests excitedManaged shift records for review by managementAnswering emails enquiries and phone calls

To supervise the professional greeting of clients and visitors, to the highest standards.To manage room reservations ensuring that the bookings team are processing all enquiries accurately.Recruitment, induction and training of receptionists and meeting room co-ordinatorsAppraisals and performance management of staff, including monthly meetings.Leading, monitoring, motivating and inspiring the team; providing guidance and support.Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of Front of House ServicesOngoing development of skills and knowledge for the FOH team.Produce, manage and operate the reception rota, checking future planned absences, planning cover and ensuring overtime is provided when necessaryManage the implementation for any change or upgrade in software systemsMonitor budget and produce weekly/monthly reporting where applicableSupervise the co-ordination of VIP Functions and events.Review the uniform requirements and source new suppliers if needed

Service preparations, reservations, staff training, maintaining service standards, writing End of Shift team appraisal for Management following service Greeted customers and escorted them to their tables, providing menusCoordinated with staff and servers as needed to ensure prompt customer servicePerformed regular inspections to assess and resolve maintenance issuesMaintained restaurant reservation logPerformed payment transactions for servers or as guests excitedManaged shift records for review by managementAnswering emails enquiries

Real estate agent for a prestigious Parisian agency specializing in short & long term rentals . I was working closely with a very international,high end clientele. Advising clients about the letting process and rentsSetting up viewings and showing potential tenants around the propertyPreparing tenancy agreements and inventoriesChecking tenant referencesMaking sure all aspects of the letting meet legal requirementsMeeting landlordsArranging for maintenance to be carried outWorking with a wide range of people, such as builders, cleaners and suppliersHandling any problems with the propertyKeeping up-to-date with changes in the law related to letting

Advising clients about new collections (mainly Italian designers such as Dell’acqua,Cavalli,Valentino,Yolan etc…...Dealing with correspondence and phone calls in Italian & English. Managing diaries and organizing meetings and appointments,often controlling access to the executive /owner of the company. Booking and arranging travel, transport and accommodation.Preparing inventoriesLiaising with Italian Designers,Showrooms and providers based in Milan /ItalySupplying unique designer pieces to clients such as Fashion & Music Pr firms ,Public figure personalities etc… for press interviews,photoshoots,red carpets,promotions ... And making sure that the items were returned after the events. Lots of following up with clients.