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I offer 20 years of experience designing and executing complex operations at high-growth startups with innovative brands including Lyft, Virgin America, and Aero._ Strategic leader with a track record of stabilizing and maturing critical processes at emerging startups during critical growth phases. _ Solutions-oriented problem solver with a keen ability to cultivate cross-functional collaboration. _ Mission-driven thought leader, culture builder, and people leader. Known as an empathic advocate for business partners. Creative and proactive; energized by challenge and change. GALLUP TOP 5 STRENGTHS: Individualization | Context | Futuristic | Adaptability | ArrangerKEY SPECIALTIES: Operations strategy, Commercial Strategy, Cross-functional Collaboration, Process Design, Program Management, Marketplace Dynamics, Business Planning, Growth Modeling
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CeoOdyseeSan Francisco, Ca, Us -
Venture Head Of Business And GrowthUp.Labs Aug 2023 - PresentSanta Monica, Ca, UsBuilding new travel tech companies in partnership with Alaska Airlines -
Vice President - Revenue & Growth StrategyAero Nov 2021 - Aug 2023Los Angeles, California, Us• Lead the team that grew top-line revenue 400% YoY and drives strategic initiatives to achieve route-level profitable growth. • Conceived and managed Aero's charter business line, which grew 15x YOY and represented 30% of annual top-line revenue within 2 years.• Oversee multiple functions: Route Planning, Schedule Optimization, Pricing/Revenue Management, and Private Charter sales. -
Vice President - Operations StrategyAero Nov 2020 - Nov 2021Los Angeles, California, UsSpecial role with an intense focus on US expansion and addressing Aero’s barriers to scale through program management and organizational alignment initiatives.• Created systems to meet TSA requirements, launch new markets, manage irregular operations, and enable ad-hoc charters. • Led an organization-wide effort to prepare for and launch US <> Mexico operations.• Created business case and oversaw the construction of Aero’s first real-estate venture; a flagship private terminal at Van Nuys airport.
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Director - Business OperationsAero Jul 2019 - Nov 2020Los Angeles, California, UsCore member of Aero’s founding Operations leadership team. Together we designed, built, and launched an airline in Europe within 12 months (remotely, despite COVID). Key ownership areas:• Defined the strategic vision for launching, operating, and scaling Aero.• Project Management: Crafted and managed the ‘Critical Path’ to ensure we stayed on track• Created a detailed 5-year Fleet and Route Plan to enable our Series A investment.• Crafted regulatory strategy assessments and implementation recommendations• Operations systems architecture and software procurement strategy• Procured and established a multi-faceted Safety Management System• Foundational business analytics
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Director Of OperationsTwo Chairs Jun 2018 - Apr 2019San Francisco, California, UsScaled critical systems as the first leadership hire following the Series A funding round. Within months - redesigned business intelligence instrumentation, opened two new clinics (four total), overhauled internal communications, and automated many routine functions.• Owned P&L and grew top-line revenue by 250%. Designed processes to increase Clinician utilization and optimize the customer acquisition funnel. Created growth model to forecast real estate, hiring, and marketing needs. Co-chaired weekly business reviews. • Led 32-person team in-partnership with Clinical Director; matrix managed 5 Clinical and Operations Leads (Licensed Psychologists + Therapists, Clinic Operations, Business Intelligence). Mentored several first-time people leaders.• Transformed the culture to bridge Clinical and Operations teams. Overhauled internal communications by producing tech-enabled ‘All-Hands’ and intimate ‘Ask Us Anything’ forums. Partnered with People lead to design annual Performance Review process and engage outside experts to conduct formal leadership training. - About Two Chairs - Early-stage mental healthcare startup aspiring to transform mental health care with innovative technology and a thoughtful approach to the clinician/client relationship. -
Senior Manager - Customer ExperienceLyft Jun 2017 - Jun 2018San Francisco, Ca, UsDirected a complex design project to re-imagine the driver onboarding experience and up-level Lyft’s retail driver service offerings nationwide.• Led a cross-functional team (internal + an outside creative agency) to design and bring the concept to the top 3 markets within budget and on time. -
Senior Manager - Driver Growth; Acquisition And EngagementLyft Apr 2016 - Jun 2017San Francisco, Ca, UsScaled multiple driver acquisition channels (Referrals & Offline) and the primary driver engagement tool to facilitate 30% quarter-over-quarter ride growth during Lyft’s breakout year. Provided strategic and tactical advice to local teams nationwide on how to allocate spending. • Led a team of nine. Inherited operational processes and systems at their breaking point, rebuilt them for scale, and structured long-term solutions with technical partners. We disbanded the team once the automation handoff was complete. • Introduced multi-variant experimentation to our primary acquisition channel. As the leader of a cross-functional working group, we executed over 300 experiments, achieving an error rate of less than 10%.
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Senior Manager - Flight Schedule PlanningVirgin America Oct 2010 - Apr 2016Burlingame, Ca, UsMy team decided when and where Virgin America flew. I oversaw every aspect of flight schedule design, implementation, and publication; collaborated with stakeholders to build a foundation that achieved strategic commercial goals and operational integrity. • Implemented robust processes and systems to facilitate 170% fleet growth. Led a cross-functional executive team that collaborated weekly to identify and tackle forthcoming operational issues. • Managed a $60 mm airport slot portfolio that grew over 200%; As the key negotiator, I fostered key relationships with FAA and industry colleagues to strategically trade and improve slot positions. -
Operations Manager, Operations Control CenterVirgin America Feb 2008 - Oct 2010Burlingame, Ca, Us• Headed a cross-departmental team tasked with executing the daily flight schedule and resolving operational disruptions. Instilled collaborative culture that achieved 95% of the monthly on-time performance goals and canceled fewer than 0.5% of our flights. • Supervised 50+ hourly teammates in a matrix leadership environment. Designed and implemented an internal collaboration tool that facilitated communication to geographically distributed teams in over 20 locations.
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Aircraft DispatcherVirgin America Dec 2006 - Feb 2008Burlingame, Ca, Us• Founding member of the Dispatch Team; prepared carrier for the August 2007 operational launch and led key initiatives including hiring, training, standardization, and shift scheduling.
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Customer Success / Key Account ManagerJeppesen, A Boeing Company 2004 - 2006Denver, Colorado, Us• Directed customer success for Boeing, Jeppesen's largest client and corporate parent.• 2nd highest revenue producer in a 25-person department• Received the "Going the Extra Mile" award in recognition of extraordinary customer support -
Customer Success - International Trip PlanningJeppesen, A Boeing Company 2002 - 2004Denver, Colorado, Us• Started as a college intern and joined full-time after graduation. Provided planning and tactical support for private jet pilots as they prepared for and executed international missions.
Adam Aren Skills
Adam Aren Education Details
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The Ohio State UniversityAviation
Frequently Asked Questions about Adam Aren
What company does Adam Aren work for?
Adam Aren works for Odysee
What is Adam Aren's role at the current company?
Adam Aren's current role is CEO.
What is Adam Aren's email address?
Adam Aren's email address is ad****@****ica.com
What is Adam Aren's direct phone number?
Adam Aren's direct phone number is +161457*****
What schools did Adam Aren attend?
Adam Aren attended The Ohio State University.
What are some of Adam Aren's interests?
Adam Aren has interest in Flying, Live Music, Environment, Beekeeping, Cycling, Community Building.
What skills is Adam Aren known for?
Adam Aren has skills like Leadership, Aviation, Commercial Aviation, Flights, Constraint Manager, Structures, Ms Excel, Faa, Logistics, Airport Management, Ground Handling, Communication.
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