Adam Baker Email & Phone Number

Chicago, Illinois, Us

In my current role, I am tasked with sourcing and procuring carrier services, using on-the-spot sales and negotiation skills while focusing on growing long-term relationships and meeting financial targets. I identify inefficiencies and opportunities to optimize processes across departments, reduce overhead costs, and resolve operational issues.Key Contributions:- Met or surpassed all assigned productivity targets by implementing efficient workflows and process optimizations, which led to 30% increase in daily operational output.- Attained 95% of KPI metrics goals, reduced operational errors by 40%, and boosted process efficiency by 25%. - Slashed overhead costs by proactively identifying and resolving systemic operational issues.- Cultivated collaborative team environment that improved team productivity by 20%.

I currently oversee multi-state operations for this property management and rental company as a consultant. I deliver strategic planning, business models, and systems in alignment with company goals. Key Contributions:- Established financial and accounting procedures across financial planning and analysis, corporate budget development, forecasting, P&L management, and financial reporting to ensure companywide profitability. - Identified $1.6M annual revenue loss due to leakage, implemented new standardized operational system for managers with monthly KPIs to enhance traceability, and recouped $1.5M of losses in < 12 months.- Boosted property occupancy rates from 92% to 97%-99% and generated up to $840K in additional annual revenue by introducing new processes to optimize operations and standardize protocols.- Reduced construction expenses by up to 10% by leveraging six sigma methodologies to improve contractor & vendor accountability and by disseminating weekly financial reports to all stakeholders.

Barling, Ar, Us

During this time frame, I led a team of 5 Directors and 200+ Clinical Operations Specialists in delivering operational excellence for this $20M P&L mental health group. I was tasked with optimizing revenue streams, enhancing talent development, and ensuring financial sustainability and optimal profitability.Key Contributions:- Collaborated with Executive Leadership Team to devise long-term strategy, refine financial, operational, and clinical KPIs, and ensure service delivery compliance to strengthen overall business operations. - Helped boost annual revenue from $4M to $20M by leading cross-functional teams in expanding operations from 4 clinic facilities to 8 multi-modality practices and becoming exclusive provider for 24 school locations.- Partnered with the Medical Director and Clinical teams to introduce new clinical service line offerings: day treatment for adults, adolescents, and children; telehealth; intensive outpatient programs; trauma-informed care programs; and in-home services.- Drove strategy to optimize patient access to care, and minimized cancellations and “no shows” from 35% to 5-7%.- Piloted collaborative care program in partnership with regional FQHC clinics, which improved patient access to appropriate levels of care while maximizing profitability.- Diversified revenues by launching private insurance program with psychiatrist and 2 APNs to provide convenient psychiatric services to patients, which produced incremental revenue of $1M in its first year. - Negotiated with School Superintendent to provide on-site Therapists and traveling Psychiatrist to deliver behavioral health services to students at 24 schools, which generated additional referrals to other adolescent & child day treatment programs.

Barling, Ar, Us

In 2003, I was recruited to develop and drive full-cycle revenue cycle management, conduct data analysis, and orchestrate daily operations.Key Contributions:- Boosted annual net income $700K over budgeted goal by analyzing entire database, identifying usage of only 45% of units requested by patients, and subsequently redefining staffing needs to boost client service utilization to 75% in < 6 months.- Strengthened overall transparency and traceability of organizational metrics by instituting new web-based Enterprise Health Record software to deliver comprehensive reporting across core service areas.- Captured 14% over expected net income growth by establishing new policies, procedures, and KPIs for revenue cycle management, credentialing, payor enrollment, and staff licensing to maximize collections and streamline cash flows.- Optimized revenue cycle workflow, improved front-end collections by 300%, enabled pre-authorization of insurance for minimizing claim denials to <5%, and realized 95% of initial claims submitted within first 30 days of account receivables.

In my early career, I worked as a Director for this 80-Bed, JACHO-accredited facility which provides inpatient & outpatient treatment services for all ages struggling with depression, bipolar, mental health illnesses & substance abuse.

Master Of Business Administration - (Mba), Business Administration And Human Resource

Bachelor Of Science - Bs, Business Administration, Operations Leadership