A seasoned IT professional with over 14 years’ experience in industry designing, implementing and managing various IT infrastructure. Broad technical knowledge, creative problem solving skills combined with project management skills and proven leadership qualities. An effective communicator able to explain & break-down IT technologies and concepts to colleagues across all functional levels while providing excellent customer service earning a solid reputation for prompt problem resolution, productivity and professionalism. SELECTED HIGHLIGHTS★ Effectively performed more than 80+ successful client server migrations within an array of business sectors such as Accounting, and Finance, Aged care Industry, Manufacturing, Medical and Logistics.★ Extensive documentation level & training experience★ Integration of modern VoIP technology with productivity enhancement rich features such as “Click to Call” & Call Volume Reporting for several large accounting practices. ★ Designed and developed training programs introducing new IT & VOIP systems to new clientele★ Skilled in Emergency Response / DR Planning and execution with grounded experience in complete site restoration scenarios.★ Conducted a full transformation of legacy tape backup systems to a complete DR Solution Platform utilising modern Backup & Replication Technology. ★ Successfully halved timings for in-house backup reporting and monitoring tasks with introduce of revised automated systems.★ Designed new co-location datacenter infrastructure layout for clients with hosted VPS services incorporating high level security.★ Well versed with PFSense / Sophos UTM / XG Technologies.★ Solid understanding of Cisco Aruba & Procurve switch infrastructure★ Fluent networking skills, WAN & LAN Technologies, IP-SEC VPN, SSL VPN, & VLAN Management★ Office 365 Management & Administration / Implementation★ Vendor Management & Procurement