Adam Garfield Email & Phone Number

Melbourne, VIC, AU

Australia

Australia

• Responsibilities
• End to end management of all aspects of property including sourcing of corporate real estate, fit outs, capital upgrades, internal workplace change & communications management, operations, and disposal.
• Oversight of 11 corporate sites a $44mil operational budget and $10mil capital budget.
• Management of 12 colleagues across a variety of disciplines including property, facilities, and member sales support.
• Global subject matter expert in workplace, facilities & property management. Achievements
• Designed and had endorsed the 5-year property strategy for the global trustee office to reduce the footprint and remove $3mil of vacant space from the tenancy and manage a $11mil vacancy cost.

Australia

Melbourne, Victoria, Australia

• Responsibility
• Manage the national portfolio of 29 asset sites & corporate offices including property leasing, facilities hard and soft services, workplace experience, facilities systems & project delivery
• Manage a team of 22 internal and outsourced team membersAchievements
• Realigned the team to a new focus of service, operations, technology, and project delivery.
• Initiated, planned and implemented two restructures of the team
• Increased employee engagement from 63% to 80% across function and 100% in our Operations team through career progression, new structure, empowering leaders and allowing people to thrive in their roles. Scores were.

Melbourne, Australia

• Responsibilities:
• Managing the national portfolio of 11 offices, including soft and hard services, reception, fleet and property projects.
• Managing and leading a team of 5 staff members and a property budget of $17 million per year.
• Programme Lead for the implementation of the Cbus@Work project which is the funds’ relocation to new premises at Wesley Place. Achievements:
• Led the construction project delivery of 9,200sqm, relocation change management and mobilisation of the new Cbus Trustee office which brought together 3 locations into a single site in the midst of the global COVID-19.
• Negotiated the surrender of 2800sqm of property during the COVID-19 pandemic saving the fund $5.6million in real estate costs.

Melbourne, Australia

• Responsibilities:
• Facilitating strategic project delivery across the Oceania facilities and overall workplace portfolio; measurement of 73,000 sqm of commercial real estate with a value of $60 million per year in lease cost.
• Vendor management of the outsourced services of Hospitality (contract value $7.8mil) and Concierge/Reception (contract value $1.2mil)Achievements:
• Executed the change and mobilisation of the EY Port Moresby office by relocating staff into an agile workplace and enhancing their experience with new surroundings, brand enhancement, and upgraded technology. (Project.
• Created and executed a change management programme across Oceania offices to bring about higher awareness of Hospitality Services to reduce external spend for catering. (cost reduction to the firm of $240k).
• Created and implemented a new SharePoint site to promote the awareness of Workplace Services functions across Oceania.

Melbourne Area, Australia

• Responsibilities:
• Managing the provision of facility, hospitality, capital works, lease, and property management services within 4 Ernst Young offices.
• Managing and leading a team of 7 full time and 30 outsourced team members. Achievements:
• Project managed the strategy, design, construction and execution of a bespoke EY innovation space to enhance the client offering; this project was completed by working in with global and local partners as well as staff.
• Managed the Workplace deliverables for the renovation and internal relocations of the Adelaide office including the change to agile working as part of EY@Work programme; this condensed project was delivered on time for.
• Led the change and implementation of the Melbourne workplace refresh through collaborating with senior partners and management to deliver better agile working practises as well as new infrastructure into the office.

Melbourne Area, Australia

• Responsible for the management and strategy of the Melbourne and Adelaide portfolio totalling 3,500 work points and 34,000 square metres of real estate. Key Achievements:
• Redesign of the building stack with General & Group Managers in line with strategic realignments of the business units.
• Implementation of Serraview enterprise solution for space management and relocations which included project & change management, training of users and stakeholder management.
• Review of catering services and tender of to external providers to drive efficiencies and direct cost reductions.

Melbourne, Australia

• Accountable for the tenancy operations of a 17 floor, 5.5 star NABERS rated building with 2400 occupants and 26000 square meters of real estate. Services provided by the team are reception, mail, catering, relocations.
• Re-scoped cleaning contract to be in line with a $60 million fit out that is 2 years old and ensure best possible working environment to employees.
• Completed site action plan to bring about improvements to known building issues such as access control through speed gates, lux level lighting issues, air conditioning, lift maintenance and faulty light ballasts.
• Raised performance of team members through mentoring and strict KPI management and achieved 3 winners of the national employee recognition program.
• Oversaw operations in the project execution of an 1100 person block and stack.
• Workplace representative in procurement roll out of a new national office consumables vendor and implemented a rationalised approach to stationary, kitchen and catering supplies to bring about cost efficiencies and.

Melbourne, Australia

• Responsible for the delivery of Mail, Print and Audio Visual services to the Melbourne office as well as National Service Administrator for 19 Telepresence Video Conferencing rooms and 2 Polycom Halo Studios throughout.
• Created operational reviews for the National Corporate Services Group as part of firm wide streamlining of business functions.
• Managed organisational change by realigning teams as part of the operating review within the firm growth strategies
• Vendor management in relation to service level agreements for video conferencing infrastructure, office suppliers and audio visual maintenance agreements.
• Managed budgets of three cost centres and aligned expenditure with reforecasted expectations
• Cross skilled Audio Visual and National Video Conferencing into one team to bring about a greater level of service to the firm and reduce required head count.

Perth, Australia

• Was responsible for the operations of the property and services for the Perth office on a secondment basis during the appointment of a permanent Team Leader. The property was 3.5 floors of an 8 story 5 star NABERS.
• Realigned the team and operation to within National Standards.
• Oversaw the development of the Occupancy Internal Recharge Rate (OIRR) for the office
• Reviewed and discussed Future Space requirements in conjunction with People, Performance and Culture.
• Redeployed staffing resources to gain greater efficiencies.
• Managed relationships during change between the building owners and facilities managers.

Melbourne, Australia

• Was responsible for a complete review of Melbourne Hospitality operations leading to a structural change. Operated across Front of House, Food and Beverage Property & Operations and National Video Conferencing. Key.
• Commenced cross training in Property and Operations being exposed to internal security measures, auto-cad and restacking of internal floors.
• Created better relationships between the Hospitality Services team and the CEO’s office in order to provide a higher level of support.

Sydney

• Part of a team of like minded service orientated individuals introduced into the firm to achieve a higher level of internal services back to the Partners, Executives and Team Members of this international accounting.
• Assumed operational control of Food and Beverage which included service delivery to the client floor and fine dining events, internal community rooms and staff galleys. Reported to the National Head of Hospitality.
• Worked with the Team Leader – Events in creating exceptional Events for internal and external clients of KPMG from Fine Dining Dinners to elaborate cocktail parties and themed functions.
• Reduced operational costs and brought the department cost neutral and profitable for the first time in 9 months through correct ordering processes and staffing thresholds.
• Fostered and created new partnerships with suppliers and contractors.
• Introduction of new products and services to the client floor.

Advanced Diploma, Hospitality Management

Academy Sofitel in conjunction with Victoria University.

Education record