Adam Bievenue Email and Phone Number
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Adam Bievenue personal email
A new leader in any organization needs to educate themselves rapidly. Define what goals and expectations are expected of you. Identify peers and build relationships with them as well as your own direct reports. This will create a cycle of informed decisions. The ultimate goal is to add value as quickly as possible, without missing early opportunities to establish a long term success model. A leader creates influence by achieving early wins. You create early wins by learning and relationship building.I am experienced in a broad range of leadership roles I bring a collaborative team building strategy rooted in servant leadership. I am focused on people development and have a passion for driving revenue by including everyone in our vision for the company's success. Over my 20 + year career I have held many leadership roles. Those I enjoyed most were customer facing.
Exp Realty
View- Website:
- exprealty.com
- Company phone:
- +1 703 431 3755
- Company email:
- info@exprealty.com
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Licensed Real Estate AgentExp Realty Mar 2021 - PresentBellingham, Washington, UsTrained to find ready sellers by the best in the business. -
Partner / Lead Gen SpecialistConvergance Apr 2021 - PresentWe create Seller and Buyer funnels for Real Estate Agents through social media marketing across the globe. Utilizing new AI technology like kvCore CRM and the most utilized social media platforms we generate inexpensive leads for Realtors. Interested agents can join us for our collaboration call on Fridays at 10AM Central. Drip campaign structure and Agent training on communication with new leads is always a call topic. Our senior Engineer covers retargeting via Google/YouTube/Facebook/Instagram etc and advanced marketing techniques. Want us to set you up? Message me and I will give you the details. -
Marketing Business Development ManagerStl Heroes Realty Powered By Exp Apr 2017 - PresentHow many leads do you generate each week? More than 200? I can show you how EXP Realty and simple social media marketing can lead to multiple Real Estate closing per month!
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Vice President Of Professional ServicesQos Networks Aug 2021 - Feb 2022Boulder, Co, UsQOS is merging data, technology, and the network to bring a new level of intelligence to our customers. We believe that providing more automation, better processes, and increased operational maturity means IT teams can get back to strategic initiatives instead of constant daily network management. We go beyond the norm and bring expansive experience in design, deployment, integration, and management, interlacing today’s networks with the future. We believe that delivering the best edge network solutions brings a new level of operational maturity, transparency, and strategic opportunity to our customers. Our technology-based tool set transforms network operations into a streamlined, effective platform that takes the pain out of network management. As a customer-first company, our team, leaders, and partners are driven to bring the absolute best solutions to the forefront of our customer’s digital transformation. -
Infrastructure Project ManagerGfi Digital Inc. Nov 2018 - Jun 2020Maryland Heights, Mo, UsAs the Project Manager for GFI Digital, I enjoy supporting our Engineering teams as they perform customer facing IT infrastructure projects. I manage a portfolio of customer infrastructure projects that range from 60 – 90 active projects. DigitalNET supports small and mid-sized companies as their Managed Services Provider [MSP]. Our projects include building out new HPE server infrastructure with Active Directory and Windows Server 2016/19. We also refresh the onsite network equipment utilizing Cisco, Meraki, and HPE. GFI DigitalNET specializes in providing business continuity and disaster recovery services via industry leading solutions. While with GFI Digital I have written the process for onboarding new customers. This new process has been well received both by our customers and internal leadership. Process improvements have led to increased accuracy with network and server configuration documentation. This component is critical within the MSP space as handoff to support Engineering is the service we sell. I have developed professional customer facing communication plans and work break down structures that have helped mature our business and appearance to new and existing customers. I have also written Statement of Work [SoW] documentation for customers planning a complete network and server architecture overhaul. PM provides Level of Effort [LoE] documentation to internal and external sales teams. -
Manager, Network Operations CenterCharter Communications Jan 2018 - Aug 2018Stamford, Connecticut, UsThe Spectrum National NOC is responsible for identifying network events, driving those events to resolution, and maintaining a positive customer experience. Our team has responsibility for national voice, national video and national backbone network continuity. Our team consists of a blend of Video Engineers, IP/Network Engineers, as well as Voice Engineers. We operate within industry standard tools such as Remedy, and Netcool and operate under industry best practices from ITIL and Kepner Tregoe. -
Senior Manager, Carrier Service Delivery/PmoAltice Blue 2 Mar 2016 - Apr 2017La Plaine Saint Denis Cedex, FrOur Corporate Carrier team is focused on managing Suddenlink’s’ largest customers. We own the relationship and order from ASR to billing. Carrier Service Delivery is comprised of four [4] functional teams. Order Management functions as the order gateway, managing inbound orders via Neustar and processes the order entry tasks handing off to Project Management. My team of PM’s interfaces with our largest customers [Verizon Wireless, ATT, TMO, USCC, etc] performing traditional Project Management as well as in depth account management of those customers. I also manage a Design and Provisioning team of CCNA level technicians. This team builds the network architecture required to implement large fiber optic circuits. I also manage a team of Field Engineers who perform all of our installation and testing work as well as preventative maintenance. -
Senior Manager, Carrier Service Delivery/PmoSuddenlink Communications Dec 2013 - Mar 2016St. Louis, Mo, UsPosition Summary:The Senior Manager of Carrier Service Delivery is responsible for management of carrier service delivery support teams. Must have extensive knowledge of the wholesale telecommunications industry. Will have demonstrated experience in creating wholesale strategies and managing a team of post-sales support resources. This position leads the sales engineering and service delivery support teams to maximize the correct customer need assessment to deliver quality carrier services on time in pursuit of revenue for the company. Evaluates Carrier customers’ networking requirements and develops the technical solution that meets the customers’ needs while generating positive revenue growth to the Carrier Services business unit. Ensures a positive customer experience by effectively leading troubleshooting team and resolving complex technical issues related to Carrier products and service and to work with all internal support teams to meet customer requested due dates. -
Service Delivery ManagerTelepacific Communications Jun 2012 - Dec 2013Los Angeles, Ca, UsManager, Service Delivery TelePacific Communications Inc.I lead a department of 48 employees across three separate teams and in 3 different states. I manage budgeted headcount of 1.8 million dollars and conduct each new hire interview and give final authorization for hiring. Each team performs a critical task ensuring timely provisioning of new and existing customers services. Network Administration – IP Admin is tasked with building the customer network from the edge routers to the Z- Location and assisting the field tech at the time of turn up. IP Administration also performs customer grooms and assists Engineering with maintenance on these edge routers. This team is the centerpiece to TelePacific’s IP network. We are staffed around the clock and support every department within the company.Data Test and Turn Up has the responsibility for each and every LEC and TPAC Field Ops turn up. They build the Ethernet over Copper product, provision and support all customer interfaces on the Adtran TA5000 platform. Each month TNT answers over 4,000 incoming phone calls and completes over 8,000 milestones in their effort to meet the increasing demand for EOC.Circuit Design Engineering plants each Ethernet over Copper and T1 circuit in design systems TBS and Xpercom/Granite. They send the Local Service Request for T1’s and SHDSL loops. CDE manages the FOC and SOC with LEC providers AT&T, Verizon, Century Link, TWTC and others. -
Network Analyst IiTw Telecom Mar 2011 - Jun 2012Broomfield, Co, UsResponsible for restoral of customer outages on the tw telecom voice anddata network. Work with LEC and TW field technicians to repair voiceand internet service. Trouble shoot voice and data issues in the SonusGSX/ PSX and Lucent 5E switching platforms as well as customer basedAdtran 6XX and 9XX series CPE. Work within SLA’s for MTTR. Managetrouble reports using Remedy management system. Triage issues onnew converged platform, Broadsoft, Genband SBC, Juniper routers, andFortisvox SSIP products. -
Lead Network Operations Technician Tier IiAnpi Mar 2008 - Aug 2010Plymouth, Mn, UsResponsible for planning, provisioning, and maintaining ANPI’s core and Tandem LD network. Worked to build fiber and copper circuits on a Cisco ONS 15454 SONET ring. Test and acceptance of new TDM, SIP, ISDN, and CAS/MF trunks. Provisioned and maintained 5 Sonus GSX switches accumulating over 250,000,000 minutes a month. Monitored ANPI’s SS7 network health via Tekno MNT/NAS 100. Detailed CDR troubleshooting. Worked within SLA’s for trouble tickets and performed on call duties. -
Ip Telephony TechnicianClearwave Communications 2006 - 2007Harrisburg, Il, UsInstallation, maintenance, and support of Tekelec / Genband IP telephony phone systems for small and medium sized businesses. Small and medium size business network administration. Tekelec T6000/Genband M6000 VoIP Application Server/SwitchTekelec T7000 Carrier Class POTS SwitchInstalled Cisco TCP/IP networks -
Manager Of OperationsCingular Wireless 2005 - 2006Dallas, Tx, UsManager of Operations / Network Operations CenterAs NOC manager I was responsible for 22 direct report technicians and I worked closely with executive managers and key customers to assess and meet goals. I supervised customer affecting network outages from beginning to end. As part of the operations team I helped to integrate the AT&T Wireless network and the Cingular network from merger to completion. A NOC manager influences, develops, and directs implementation of high-level strategic decisions, and is responsible for tactical development and implementation of Network Operations Center engineering activities. I remain current with industry trends, technologies, and best practices to remain efficient and effective in this fast paced industry. -
Network Specialist IiCingular Wireless 2000 - 2005Dallas, Tx, UsVoice Network – Primary functions include fault management, recognizing and responding to network problems, performing triage, analysis and maintenance on the Network, while working in a coordinated effort with internal and external groups such as Field, MSC & Data Operations, Engineering, and Vendor Technical Support Teams. Communicating and coordinating maintenance activities with the Field, MSC, National Node and Data Operation teams via dispatch with the Remedy Action Management System. Track, resolve, and report on Network Incidents through the implementation of Wireless Network Services Incident Management Plan. Decreasing network outage time while simultaneously increasing network quality. Contributed to the technical development of the team by providing work specific documentation and/or training sessions in specific areas of technical expertise Data Network – As Team captain I monitored AT&T Wireless’ extensive mobile media network. Worked hand in hand with engineers, and tier 2 support groups to deploy mMode and mMode2. Monitored vast web of content providers while troubleshooting with multiple content providers (MSN, AOL, YAHOO, ESPN, ect.) Provided support for all messaging and mobile Internet servers on AT&T Wireless’ network. Ericsson MSC and BSC operations and maintenance specialist Lucent and Nortel MSC operations and maintenance technician Ericsson Mobile Media Messaging technician T1 and T3 testing technician -
Information Systems Technician Petty Officer Third ClassUs Navy 1996 - 2000Washington, Dc, UsHeld Top Secret Security clearance for 4 years. Maintained meticulous inventory of cryptographic materials. Supervised a shift of six technicians for two years. Managed command radio control operations, as well as daily-classified message dissemination. Managed 25 + personnel for four months during shipyard rehabilitation. Helped build and maintain Top Secret UNIX fiber optic network.
Adam Bievenue Education Details
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Project Management InstituteProject Management -
Datto AcadamyDatto Enterprise Backup Solution -
SonusSonus Psx/Gsx9000 Hd Vendor Certification 80 Hours -
Tekelec / GenbandTekelec / Genband Voip Gateway & Server Administration 60 Hours -
Logica MessagingLogica Mobile Media And Messaging 60 Hours -
Acterna CentestTransport -
Ericsson North American CampusOperations And Maintenance Msc Axe10 58/Byb501120 Hours
Frequently Asked Questions about Adam Bievenue
What company does Adam Bievenue work for?
Adam Bievenue works for Exp Realty
What is Adam Bievenue's role at the current company?
Adam Bievenue's current role is Servant Leader / Service Delivery Operations / Partner & Lead Gen Specialist at STL Heroes Realty.
What is Adam Bievenue's email address?
Adam Bievenue's email address is ad****@****lty.com
What schools did Adam Bievenue attend?
Adam Bievenue attended Project Management Institute, Datto Acadamy, Sonus, Tekelec / Genband, Logica Messaging, Acterna Centest, Ericsson North American Campus.
Who are Adam Bievenue's colleagues?
Adam Bievenue's colleagues are Veronica Yadith Nevarez, Kristin Riddle, Catherine Aubé, Raquel Gates, Mike Bernard, Karen Chiodo, Sevella The Realtor.
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