Adam Boutilier

Adam Boutilier Email and Phone Number

Senior System Support Analyst @ Scotiabank
Calgary, AB, CA
Adam Boutilier's Location
Calgary, Alberta, Canada, Canada
Adam Boutilier's Contact Details

Adam Boutilier work email

Adam Boutilier personal email

About Adam Boutilier

Adam Boutilier is a Senior System Support Analyst at Scotiabank. He possess expertise in windows, windows 7, windows server, lotus notes, sametime and 44 more skills. Colleagues describe him as "A truly dedicated and professional individual, Adam is extremely knowledgeable in his field of expertise. These range broadly from Data Centre Operations, to Desktop Computer support and services, spanning midrange and micro computer systems and OSs on IBM's AS400 and MS Windows. Adam's warm and friendly personality and his display of commitment has lead to his winning several service recognition awards. " and "It is my great pleasure to write a recommendation for Adam. I have had the pleasure of knowing Adam for most of his tenure at the Bank (basically the day he started to present day). Adam’s is very professional in managing his work tasks and displays a positive attitude with all his tasks that he manages. I can state with confidence (personal opinion) that he is a motivated and responsible person with a high degree of integrity. Adam’s knowledge covers the user desktop (PC/Laptop) to servers(Wintel based) to Power Systems(mid-range systems). He performs deskside support with local/remote users(via software). Also has operational functional/knowledge of iSeries. He has dealt with hardware and software installs on all platforms (xp, Window 7/8, window server 2003/2008 and iSeries O/S). He has also helped rewire/reconfig hardware on the Power Systems in order to conform to the standard that we needed to manage within our computer rooms(Data Centre operation area) and he handled them effortlessly. I would highly recommend Adam to any organization that needs a highly motivated individual and a person who wants to learn and take on new challenges. He always display a can do attitude. "

Adam Boutilier's Current Company Details
Scotiabank

Scotiabank

View
Senior System Support Analyst
Calgary, AB, CA
Website:
scotiabank.com
Employees:
95207
Adam Boutilier Work Experience Details
  • Scotiabank
    Senior System Support Analyst
    Scotiabank
    Calgary, Ab, Ca
  • Scotiabank
    Technical Support Analyst - Data Centre Operations
    Scotiabank Jul 2009 - Present
    Calgary, Alberta
    - Provide IT help desk and desk-side support via phone or on-site.- Build, image and roll-out of Windows workstations.- Build and configure windows 2008 and 2012 servers.- Troubleshooting Network connections (switch, router, hub, desk-side).- Troubleshooting and support of Windows XP and 7 operating systems, user accounts/applications and hardware.- Working knowledge of Windows OS, IBM i (iSeries/AS/400) and basic knowledge of Linux.- Knowledge and configuration of IBM Power7 Systems.- Creating documentation about processes and troubleshooting issues.- Working independently with minimal supervision.- On Call rotations.
  • Fireworks Spectaculars Canada
    Display Fireworks Supervisor
    Fireworks Spectaculars Canada Jan 2001 - Present
    Calgary, Canada Area
    2001-2004 - Fireworks Supervisor in Nova Scotia2004-Present - Fireworks Supervisor in Alberta @ FSC
  • Dog Star Systems
    Level 2 Service Desk Analyst (Contract)
    Dog Star Systems Feb 2009 - Jul 2009
    · Provide IT help desk and desk-side support via phone or on-site.· Experience in build, image and roll-out of Windows systems as well as Linux POS systems.· Troubleshooting VPN and Network connections.· Troubleshooting and support of Windows 2000 / XP operating systems, user accounts and hardware.· Working knowledge of Windows OS, basic knowledge of Linux and AS/400 OS.· Creating documentation about processes and troubleshooting issues.· Report resolved cases on a ticket system for future references · Escalate cases to level 2 and level 3 groups· Prepare daily report of server status on the IBM iSeries servers· Working independently with minimal supervision.
  • Mark'S Work Wearhouse
    Level 2 Service Desk Analyst (Contract)
    Mark'S Work Wearhouse Feb 2009 - Jul 2009
    · Provide IT help desk and desk-side support via phone or on-site.· Experience in build, image and roll-out of Windows systems as well as Linux POS systems.· Troubleshooting VPN and Network connections.· Troubleshooting and support of Windows 2000 / XP operating systems, user accounts and hardware.· Working knowledge of Windows OS, basic knowledge of Linux and AS/400 OS.· Creating documentation about processes and troubleshooting issues.· Report resolved cases on a ticket system for future references · Escalate cases to level 2 and level 3 groups· Prepare daily report of server status on the IBM iSeries servers· Working independently with minimal supervision.
  • Kodiak Group Holdings Co.
    Sales, Service Representive
    Kodiak Group Holdings Co. Jan 2008 - Feb 2009
    -Working independently out of home office in Calgary and traveling across Western Canada.-Ensure displays are set up properly and retail staff have the proper product knowledge.-Educate customers and staff about product features and benefits.-Submit weekly reports to head office in Cambridge, ON
  • Dog Star Systems
    Level 2 Service Desk Analyst
    Dog Star Systems Nov 2005 - Jan 2008
    · Provide IT help desk and desk-side support via phone or on-site.· Experience in build, image and roll-out of Windows systems as well as Linux POS systems.· Troubleshooting VPN and Network connections.· Troubleshooting and support of Windows 2000 / XP operating systems, user accounts and hardware.· Working knowledge of Windows OS, basic knowledge of Linux and AS/400 OS.· Creating documentation about processes and troubleshooting issues.· Report resolved cases on a ticket system for future references · Escalate cases to level 2 and level 3 groups· Prepare daily report of server status on the IBM iSeries servers· Working independently with minimal supervision.

Adam Boutilier Skills

Windows Windows 7 Windows Server Lotus Notes Sametime As400 System As400 Administration Ibm Iseries Xseries Ibm Servers Ibm Server Hardware Software Documentation Bladecenter Ibm Utilities Deskside 1st Line 2nd Line Linux Active Directory Computer Hardware Computer Maintenance Sharepoint Computer Repair Change Management Itil Problem Management It Operations Data Center Incident Management Blackberry Android Iphone Troubleshooting Project Planning Strategic Planning Server Rooms Lto Brms Microsoft Office Network Administration Wireless Networking Fiber Optic Cable Cable Management Symon Ipl Avaya Service Desk Customer Service Servers

Frequently Asked Questions about Adam Boutilier

What company does Adam Boutilier work for?

Adam Boutilier works for Scotiabank

What is Adam Boutilier's role at the current company?

Adam Boutilier's current role is Senior System Support Analyst.

What is Adam Boutilier's email address?

Adam Boutilier's email address is bo****@****ail.com

What are some of Adam Boutilier's interests?

Adam Boutilier has interest in Economic Empowerment, Education, Environment, Human Rights, Animal Welfare, Health.

What skills is Adam Boutilier known for?

Adam Boutilier has skills like Windows, Windows 7, Windows Server, Lotus Notes, Sametime, As400 System, As400 Administration, Ibm Iseries, Xseries, Ibm Servers, Ibm Server Hardware, Software Documentation.

Who are Adam Boutilier's colleagues?

Adam Boutilier's colleagues are Nadya Rattan, Kruti Patel, Oscar Navarro M., Elsie Minto, Dylan Reichert, Jonathan Palma, Dana Purdessy.

Not the Adam Boutilier you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.