Adam Bradley Email & Phone Number

Rochester, Ny, Us

Southlake, Texas, United States

● Drive revenue by exceeding corporate and social sales goals for group rooms and catering● Develop tailored sales strategies, deliver persuasive presentations, and negotiate contracts● Build and maintain client relationships, ensuring satisfaction and repeat business● Stay informed about industry trends and generate leads through networking● Deliver exceptional customer service while adapting to a variety of diverse hotel environments

Chicago, Illinois, United States

●Managed and booked group sales, focusing on SMERF accounts, Government, and Tour & Travel segments● Orchestrated catering sales for all social and corporate clients with a portfolio of 75+ accounts● Took full responsibility for handling all contracts, ensuring their accuracy and compliance● Conducted site tours for various events, showcasing a combination of in-depth knowledge and high standards. Receivedconsistent positive feedback from clients who appreciated professional demeanor, likable personality, and the wealth ofinformation provided● Consistently exceeded sales goals, demonstrating a strong track record of delivering outstanding results● Successfully identified and explored new markets to expand business opportunities● Conducted extensive prospecting to secure high-end clients and foster valuable partnerships

Rochester, New York, United States

● Achieved rapid career ascension, attaining the prestigious role of Senior Event Sales Manager/Associate Director in an impressive six-month timeframe● Played an imperative role in training new hires within the department and acted as their main point of contact; assisted with onboarding, conducted one-on-ones, provided superior coaching, and conducted detailed reviews.● Closed 85% of all property site visits with potential clients.● Had extensive event planner experience with expertise in preparing BEOs, floor plans, and orchestrating event planningfor a diverse range of social groups, including weddings and VIP clients● Prepared original, creative proposals tailored to the needs of the customer● Held the largest sales revenue record achieved by an event sales manager in one week ($200,000) due to an extremelyproactive response time, thorough information, and personal candor● Created numerous templates and handouts that became the department standard● Solicited business through a variety of means, including creative networking, marketing materials, and cold calling,consistently achieving assigned production goals ($1,100,000 annually)● Generated and proofread all event contracts and processed billing for all clients. Maintained accurate and up-to-daterecords of all contracts/sales transactions. Completed all required reporting and paperwork in a timely manner● Oversaw numerous events at one time in a wide range of industries, including social, corporate, nonprofit, andweddings (attendance from 20 to 300 guests)● Managed/created long-lasting relationships with all VIP clients, resulting in recurring bookings. Was consistently praised by VIP clients for attention to detail, response time, organization, and execution. Examples include City of Rochester, Dateline NBC, Local Congress, Wealth Management Firms, Monroe County Board, Prestigious Law Firms, Strong Hospital, University of Rochester, etc.

− Assisted managing the companies largest portfolio; 10 properties, 1,200 clients and 65 Board of Directors− Promptly addressed a significant number of daily phone calls and emails− Served as an upbeat liaison between homeowners, property managers, contractors and Boards of Directors whileproviding exceptional customer service− Coordinated multiple projects at any given time always meeting specific deadlines: Driveway sealing,gutter/window cleaning, roof replacements, lawn care services, property events, etc.− Effectively upholded Bylaws and governing documents and company regulations through proper communication:Violation letters, insurance compliance, variance requests, emergency forms, etc.− Managed and prioritized daily action item lists for each community and respective property manager− Processed and composed all work orders in a timely fashion in order to repair units and maintain property values− Accurately imputed and maintained all homeowner, vendor and insurance databases− Generated campaign notices for Annual Meetings to encourage homeowners to serve on their Board of Directors− Created marketing event flyers and promotion services for the entire company and properties managed: Seasonalnewsletters, service announcements, welcome letters, board meeting events, company parties, various fliers, etc.− Implemented and executed the company's first ever employee morale program(s): Employee appreciation events,employee of the month breakfast, company holiday parties, etc).

Rochester, New York Area

− Created a welcoming and enjoyable experience ensuring customer satisfaction by maintaining a friendly, accommodating and positive attitude when greeting guests− Opened and closed bar independently, adhering to all opening and closing procedures (e.g., restocking, ordering, cleaning, etc.)− Designed all bar-menu media for Inspired Drink Cocktails, increasing awareness and boosted sales by 20%− Accurately imputed food orders (Lavu POS system), recommended beverage pairings to go with each meal,increasing sales− Due to work performance and excellence in customer service, was selected to work every premier opening night− Built excellent rapport between actors, box holders and theater donors when working premium nights− Always maintained clean and organized work station, upholding safety and sanitation standards− Demonstrated knowledge of mixed beverages, specialty liquors and craft beers to better serve customers andprovided prepared drinks in a timely fashion− Collaborated with senior bartender in conceptualizing, experimenting and testing new drink concoctions as part ofInspired Drink Cocktails program, which produced new cocktails pertinent to each show

East Rochester, New York

− Greeted all customers at front desk, answered all leasing and incoming phone calls on behalf of all five properties − Clearly and effectively communicated with tenants and vendors, both verbally and in writing, regarding leasing matters and general property management-related issues − Maintained all office inventory and placed orders when necessary − Assisted with accounting department and executed critical tasks per property manager and owner − Recorded and tracked crucial lease and business data; resolved problems by coordinating preparation of notices, reports, analyzing data and identifying solutions via Buildium, Excel, Google Docs, Word, etc. − Handled the leasing process by guiding new residents through each step, completing and verifying all lease applications (via TransUnion Smart Move) and share results with applicants − Scheduled and executed high-quality apartment showings with prospect residents by highlighting property and delivering a persuasive sales pitch. − Managed all monthly-rent transactions ($300,000) by collecting, organizing and accurately inputting all rental income from all commercial and residential properties − Established strong rapport and open communication between tenants and prospective residents through third-party websites, social media, phone calls, emails, appointments and follow-up communications − Created seasonal newsletters for Piano Works Mall: implemented promotional programs, including creative online advertising, direct marketing, social media outreach and short stories for tenants − Designed and implemented essential forms/documents (via LucidPress) used by employees, customers and vendors to help organize, enhance and further develop day-to-day operations

Canandaigua, New York

− Answered telephones, greeted walk-ins, took orders and responded to customer inquiries while offering suggestions and solutions to meet their specific event needs− Provided information on events taking place in the menu development kitchen, submitted/confirmed orders with all outside departments− Utilized catering brochures and other materials to up-sell packages, offer additional products and services− Independently executed private and community events from start to finish sponsored by Wegmans and Wegman family− Demonstrated enthusiasm and a positive attitude which gave the opportunity to assist opening stores in new markets

Canandaigua, New York

− Provided incredible customer service, acknowledged customers, listened to their needs and proactively offered assistance and accurate timely information− Used diplomacy and maintained professionalism in face-to-face interactions and written correspondence with customers which built relationships and left a lasting positive impression− Demonstrated organizational skills, prioritized requests and department activities while managing interruptions and attended to details to complete tasks within deadlines− Possessed teamwork & diversity awareness by listening to others' points of view and recognized and appreciated differences demonstrating empathy and respect for others at all times− Maintained open lines of communication with supervisors and coworkers to ensure the most efficient operations within the department− Carried out Wegmans “Living Who We Are” values by caring about the well-being of every person, having high standards as a way of life, making a difference in the communities we serve, respecting and listening to others and making decisions that benefited our customers and company

Rochester, New York Area

− Directed research and presented reports for presentation to the marketing department on a weekly basis − Used Google Analytics to analyze web-traffic trends − Measured company goals (KPIs) and benchmarks against competition − Conducted online research and monitored all major social media outlets on behalf of the company

Bachelor Of Communication, Journalism And Media

Activities and Societies: SUNY Geneseo Crew

Sociology

Activities and Societies: Track & Field Outdoor Track & Field Indoor Cross Country

Associate Of Arts (A.A.)

Activities and Societies: History Club Track & Field Outdoor Cross Country