- Led the development and execution of comprehensive communication strategies, managing internal and external communications to enhance brand visibility and client engagement.- Managed social media presence across multiple platforms, increasing brand awareness and fostering positive client relationships through targeted campaigns and consistent messaging.- Developed and maintained outward-facing client communications, ensuring alignment with company goals and delivering clear, impactful messaging to clients.- Oversaw the design and implementation of visual and graphic communications, ensuring brand consistency across all materials, from digital media to internal reports.- Consulted with senior leadership on communication policies and strategies, contributing to company-wide initiatives and process improvements.- Coordinated and managed internal communications efforts, ensuring streamlined information flow and fostering a culture of transparency and collaboration across departments.

- Managed and lead Technical Task Orders (TTO) ranging from 14k to over two million dollars in support of the NetCents2 contract.- Directed program phases from inception through completion by establishing cost baselines, schedule baselines, and directing/negotiating technical performance for two completion based Technical Task Orders.- Responsible for managing and leading TTO for an engineering organization of 30+ team members to include performance management, career development, staffing, and continuous improvement planning and execution.- Initiated weekly status meetings with the customer on project status, connectivity issues, restoration, and advises leadership for all tasks related to the JBAB project.- Defined and initiated TTO to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.

- Provide expert media consultation, helping businesses and non-profits enhance their brand awareness through tailored photography, videography, web design, and communications strategies.- Develop and execute comprehensive social media strategies, guiding clients to effectively engage with their target audience and increase online visibility.- Create high-quality media content, including photography and videography, ensuring professional, compelling visuals that align with client branding and messaging.- Redesign websites and overhaul media strategies, optimizing user experience and ensuring cohesive branding across all digital platforms.- Collaborating closely with clients to identify their unique communication needs and delivering customized solutions to meet their goals, resulting in strengthened client relationships and measurable business growth.- Manage all aspects of project delivery, from initial consultation to final implementation, ensuring timely, effective solutions for every client.

Oversaw and led efficient media and communications operations for multi-campus church by coordinating and directing multiple weekly projects including up to 4 personnel and 20 volunteers, establishing manpower and equipment needs, and handling basic IT systems management for all buildings.- Educated and informed public and church members by creating and building online school and video studio on main campus, and providing high-quality instructional videos digitally. Also assisted with build-out of learning structure, designed courses, and contributed to joining and member engagement efforts. - Skyrocketed growth from zero to 5K subscribers by managing social media for entire organization. Responsibilities consisted of supervising planning, set design, filming, editing, graphic design, and YouTube distribution of studio recordings to multiple channels. - Consistently honed and demonstrated technical expertise by managing server data, media storage devices, company websites and domains, designing and implementing file transfer protocols, installing and maintaining audio/video systems, building websites and managing website contractors.- Further boosted following on Facebook, Instagram and numerous YouTube channels by devising and launching social media campaigns, and coordinating, recording and distributing podcasts and productions to multiple outlets.

- Conducted in-depth interviews with clients to assess eligibility for various Family Investment Administration programs, ensuring clear communication of program requirements and options.- Managed a diverse caseload of clients, overseeing the collection and completion of all required documentation to facilitate timely access to benefits and services.- Referred clients to appropriate program services and external agencies, fostering access to holistic support solutions tailored to individual needs.- Monitored client progress throughout their participation in programs, providing ongoing support, follow-up, and guidance to ensure compliance with program requirements.- Maintained accurate and up-to-date client records, ensuring seamless documentation and case management for hundreds of families and individuals.- Collaborated with cross-functional teams to deliver comprehensive client services, helping families and individuals navigate the complexities of social service benefits.