I specialize in designing and implementing innovative IT solutions that drive business success. My role involves collaborating with clients to understand their unique needs and challenges then crafting tailored strategies that leverage cutting-edge technologies to achieve their goals.Key responsibilities include:Client Consultation: Engaging with clients to gather requirements and provide expert advice on IT solutions.Solution Design: Developing comprehensive architecture plans that integrate hardware, software, and services, including storage and compute, backup and restore, cyber and perimeter security, and LAN/WAN.Continuous Improvement: Staying abreast of industry trends and emerging technologies to continuously enhance solution offerings.My passion for technology and commitment to excellence enable me to deliver high-impact solutions that empower businesses to thrive in a competitive landscape.

Provided technical consultation for a variety of verticals covering the western US region and strategic accounts nationwide. Involved with account executives during all phases of the sales cycle from opportunity discovery through design, consultation and implementation phases. Service offerings included managed LAN and WAN infrastructure services, Mobile Device Management, IPSec-VPN, SD-WAN, MPLS, Security and Dedicated Internet Access over a myriad of vendors and delivery methods. Created BOMs specific to each solution and MOPs for each deployment. I activated and managed cloud-based solutions include SSL Remote Access VPN gateways, Application Acceleration, Storage/Compute, SASE, MFA, Mobile Device Management, and Colocation with an emphasis on transport to a number of industry-leading cloud service providers. Implemented and managed Active Directory. Principal Solutions Architect for global WAN and LAN deployments with upwards of 100 locations. Also served as a mentor to Engineers and provided input to quarterly reviews of team members.

Provided pre and post-sales support to all sales channels including; inside, outside, enterprise, gaming and resellers. Offered design and consulting for complex projects detailing CDN, cloud storage, co-location, IP transit and transport offerings. Provided advice on best practices for BGP implementation as well as general network design strategies for integrating customer and provider networks. Created training materials for other SEs and mentored new SEs. Extensive use of Visio for creating proof-of-concept drawings and network diagrams. Provided overviews on methods for utilizing the Highwinds CDN. Advised on best practices for VOD for desktop and mobile delivery. Post-sales support covering on-boarding and customer training as well as fine-tuning configurations and adding properties. Conducted data center tours in a variety of markets as either the primary provider or reseller.

Provided sales presentations to prospective and existing clients to secure new accounts and grow revenue. Analyzed client networks to gain understanding of requirements and provide solutions appropriate to meet the needs of the customer applications and size of user base. Involvement in the ICB process to provide services not yet supported included supplying product engineering teams with new requirements based on customer models. Worked closely with Account and Client Support Managers in creating bids as well as responding to RFPs. Supplied customers with monthly reports outlining usage trends to make additional recommendations. Wrote technical papers for internal and external use by regional Sales Engineers and other account team members. Heavy push on MPLS services covering fully meshed network connectivity, BGP at the customer-edge.

Led a team of highly technical Engineers and Technicians. Trained and coordinated additional training for staff members. Worked on technical issues affecting client connectivity, including circuits, cabling, hardware, DNS, BGP and operating systems. Responsibilities included troubleshooting provider-edge Juniper and customer-edge Cisco routers, formulating plans for improved service, acting as a liaison between clients and operations. Performed monthly technician reviews and provided guidance and coaching where necessary.

Responsible for the cable-plant redesign and implementation of three campuseswithin the Phoenix metropolitan area.

Lead project designer on greenfield and retrofitted high tech semiconductor factory, power plant and office building projects. Managed critical path timelines from early under-slab conduits through final outlet installation. Created initial scope documents and detailed project plans and developed further business opportunities with existing clients. Responsible for the communications related activities of a large group of electrical designers. Mentor to entry level designers.