Adam Burns Email & Phone Number

Eden Prairie, Minnesota, Us

Established a new functional department in another country to support global customers, demonstrating strategic expansion expertise. Collaborated cross-functionally on a go-to-market strategy for a new XDR product, significantly influencing successful execution. Partnered with engineering to develop and launch a new reporting/analytics platform, showcasing technical acumen. Recognized as a Subject Matter Expert (SME) across multiple topics, actively engaging in webinars, interviews, instructional videos, and industry evaluations. Advocated for and promoted the integration of AI and ML in business processes and security service workflows, highlighting innovation and a forward-thinking approach.

Eden Prairie, Minnesota, Us

Led a distinguished global cybersecurity team, protecting over 2 million managed endpoints for numerous enterprises, including Fortune 500 companies. Elevated threat detection and response capabilities through innovative technology adoption and process refinement, resulting in a significant reduction in Events Per Analyst Hour (>35%). Developed comprehensive security service strategies, including precise SLAs and pricing models, while securing SOC 2 Type 2 attestation through strategic planning and implementation of policies and procedures.

Eden Prairie, Minnesota, Us

Led and managed a proficient cybersecurity team, ensuring optimal data protection and incident response services. Expanded SOC capabilities by over 500% and enhanced threat detection through process refinement. Orchestrated training programs to bolster technical proficiency and cybersecurity awareness. Collaborated cross-functionally to influence product management and prioritize platform enhancements. Developed strong client relationships through consistent delivery of services exceeding expectations.

Eden Prairie, Minnesota, Us

Safeguarded high-profile clients' data and systems through adept risk management, incident response, and policy formulation. Executed forensic investigations, developed security programs, and expanded Managed Security Programs globally. Actively engaged in industry conferences and training to stay updated on emerging threats.

Stadtkreis 1 Altstadt, Zurich, Ch

Worked closely with sales representatives and hosted WebEx meetings with potential corporate customers, showcasing Kaspersky's corporate products. Worked with numerous multimillion dollar companies using corporate products to diagnose and resolve technical issues in a timely and professional manner. Received personal commendations from customers and company executives, including Vice President for U.S. Enterprise Sales.

Redesigned curriculum (Java and programming basics) for Summer 2012. Worked with creators of Scratch to maximize student understanding. Used state-of-the-art curriculum delivery system. Taught basic programming to campers from ages 8 to 12. Used Scratch (scratch.mit.edu) as a teaching aid.

Framingham, Ma, Us

Diagnosed and repaired computers and printers as a part-time employee. Sold electronics, including computers, printers, scanners, etc. Provided technical assistance to customers on purchased products.

Managed Service Department, including staff, inventory and repair work. Provided customers with on-the-spot diagnostics and prepared service orders. Completed courses on advanced bicycle repair and frame construction at United Bicycle Institute in Oregon, at company expense. Built and repaired high-end bicycles. Certified in high end bicycle mechanics.

Master Of Business Administration - Mba

Bachelor'S Degree, Computer Science / Networking Security

Education record

Education record

Computer Programming