- Facilitate outbound student applications, optimizing the study abroad process for AUS students.- Manage onboarding of incoming international students, overseeing paperwork, course enrollment, and logistics.- Provide personalized advising to prospective study abroad candidates, helping them make informed decisions.- Deliver IT solutions and technical support for students and staff, ensuring smooth operation of IXO systems.- Coordinate with university departments to ensure the integration of exchange students into academic programs.- Prepare agreement forms and contact study abroad offices at other universities to strengthen and expand bilateral relationships.- Assist with organizing and executing events related to student exchange programs and international partnerships.

As a Peer Leader, I serve as a mentor and role model for incoming freshmen, helping them transition smoothly into university life. My responsibilities include:- Welcoming new students and assisting them during orientation week.- Providing guidance on campus resources, academic planning, and extracurricular opportunities.- Working closely with university staff, students, and parents to create a supportive environment for new students.- Assisting freshmen during their first week of classes in various schools/colleges to help them adjust to the university environment.- Encouraging student engagement in activities and organizations to enrich their university experience.

- Led site installations and conducted maintenance visits to ensure optimal performance and reliability of infrastructure.- Collaborated closely with subcontractors to coordinate necessary building work for seamless installations.- Worked hand-in-hand with internal teams to design customized wireless and wired solutions tailored to client requirements.- Crafted comprehensive documentation to streamline remote support processes and ensure top-notch quality and efficiency.- Provided timely responses to support calls and emails, prioritizing client satisfaction.

- Revamped existing website, with the latest web technologies to increase sales by 50% and traffic flow by 70%.- Applied in-depth SEO analysis to make the website rank top 10 for ‘lens’ searches in the MENA region.- Co-ordinated with facilities management to streamline delivery processing.

- Developed and conducted 50+ resourceful STEM workshops.- Applied communication skills to interact and explain concepts to 70+ multicultural students.