Adam Chappell Email & Phone Number

Specified the design for carrier-grade MPLS IP network overlaying Interoute's optical fibre network across Europe through 2002. Assisted Cisco PS with deployment.Supervised expansion of this network and development of several metro-area Ethernet networks across Interoute's expanding footprint.Produced IP service specifications and operating guidelines, eg. VPN, Internet, Ethernet and collaborated on IP-related product and service developments.Assisted in technical projects surrounding several acquisitions requiring network integration through 2003-2006 and oversaw the implementation of a large-scale migration to Juniper equipment in 2008 to address bandwidth requirements.Currently run a team of experienced engineers within the technology group responsible for developing network services, dealing with bespoke solutions and specifying operating policies for large-scale packet network operation.

Worked for an inspirational and notorious Internet technologist to help COLT develop a practical ISP operation to complement their recent long-distance network investment. Made a significant contribution to seeing this network grow across Europe.Produced a lightweight prototype order-to-delivery system designed to take Internet orders from sales and deliver in a semi-automated way to the network.Developed first public version of COLTSource customer-reporting portal allowing customers access to essential performance reporting statistics.

C/C++ analyst/programmer working with CGI-based web technologies as part of internal order system for large automotive industry client.

Technical support analyst for a base of dialup Internet customers. Specialised in support of niche platforms such as Macintosh.Went on to develop customised installer software that allowed Macintosh users an easy install option for common Internet software.Network operations specialist working on the pioneering dialup authentication and routing system implemented at Demon.

Quark XPress 3.3 and Adobe Photoshop 2.5.1 operator in Macintosh-based pre-press and publishing house during university college holidays and evenings. Also assisted in maintenance and troubleshooting of company AppleTalk network.

Offered an extremely fortunate opportunity to build on existing amateur/hobbyist experience with Macintosh and PC platforms with experience at a relatively young age in the technical support department of a busy weekly newspaper operation. This was at a time when the newspaper and pre-press industry was undergoing rapid change due to technological advancements.Duties involved technical support for staff operating new Macintosh System 6.x-based Quark XPress software and existing Linotype typesetting equipment and photographic pre-press systems.Supported early implementations of AppleTalk/EtherTalk networks using AppleShare 2.x and IBM PC file-sserver implementations using Novell Netware 2.x and 3.12.