Responsible for all aspects of branch operations including loan origination (mortgage, consumer, and retail), credit underwriting decisions, risk management, credit collections, vendor contract negotiations, staff development and motivation, reports generation and analysis and expense control to maximize profitability.

Responsible for Managing all aspects of branch operations Increased portfolio of consumer loans by 96% in 30 months Achieved company award of "Best Operator" for performance, 2008 Consistently exceeded standards for sales of company insurance products Improved Delinquency of loan portfolio with reduction from 7.35% down to 3.12% Developed and Maintained relationships with local business owners for referral sources Controlled scheduling of employees including time off and overtime to maximize productivity Maintained safety and confidentiality of personal customer information Ensured employees were in compliance with company policy, State & Federal laws Recognized customer needs and provided solutions tailored to each specific situation