Adam Crapp

Adam Crapp Email and Phone Number

Non Executive Director @ HOTHOUSE THEATRE
Melbourne, VIC, AU
Adam Crapp's Location
Greater Melbourne Area, Australia
Adam Crapp's Contact Details

Adam Crapp personal email

n/a
About Adam Crapp

I am a hands-on product and innovation design leader with proven experience establishing and growing design, UX and service design teams within agency, consultancy and enterprise agile environments. Im focused on translating UX and design into a measurable and competitive advantage by putting the customer and validated learning at the heart of the delivery process. Resulting in purpose led and impactful experiences that are commercially successful. My skills and experience include: • Building and leading UX/design teams with a purpose to create meaningful work that has real impact• Creating Lean UX and Design Thinking practices within enterprises • Stakeholder management and facilitation of Human Centred Design practices • Measuring design against key customer and business metrics • Bridging the gap between user needs and business priorities• Creating and building design systems• People leadership including coaching, mentoring and development

Adam Crapp's Current Company Details
HOTHOUSE THEATRE

Hothouse Theatre

View
Non Executive Director
Melbourne, VIC, AU
Website:
hothousetheatre.com.au
Employees:
2
Adam Crapp Work Experience Details
  • Hothouse Theatre
    Non Executive Director
    Hothouse Theatre
    Melbourne, Vic, Au
    View
  • Origin Energy
    Experience Design Director - Future Energy
    Origin Energy Jul 2020 - Present
    Melbourne, Victoria, Australia
    Responsible for exploring the future needs of customers to help create new propositions, business models and revenue streams that will connect our customers with valuable products and services. Some of the areas of focus include: Solar and Storage, Demand Response, Home Energy Management, Electric Vehicles and Mobility, Virtual Power Plants, Peer-to-Peer Trading and Smart Home.
    View
  • Origin Energy
    Experience Design Director - Customer Journey Transformation
    Origin Energy Mar 2019 - Present
    Melbourne, Victoria, Australia
    As part of Origin's Retail 2020 strategy, accountable for leading the Experience Design of the Journey Transformation programme which aims to significantly uplift customer experience and lower operating costs across the Retail business. In this position I'm accountable for leading the customer journey redesign across Moves, Credit, Billing and Payments, Broadband and progressing some of the cross journey capabilities such as our Smart IVR built on the AWS Connect platform.The IVR program was recognised "as one of most well designed and effectively led, managed, and deployed programs globally in 2019/2020 from the AWS Productivity Applications business unit", and specifically referenced during the global Amazon Q1 2020 earnings investor call.
    View
  • Origin Energy
    Experience Design Director - Growth
    Origin Energy Aug 2018 - Mar 2019
    Melbourne, Australia
    View
  • Pageup
    Head Of User Experience And Design
    Pageup Mar 2016 - May 2018
    Melbourne
    View
  • University Of Melbourne
    Project Mentor - Creating Innovative Engineering
    University Of Melbourne Jan 2017 - Jun 2017
    Melbourne, Victoria, Australia
    Mentored a team of students who spent a semester delivering to the brief provided from me as part of the sponsor organisation. Provided guidance to the students helping frame and reframe the challenge, build user insights, come up with ideas, create a conceptual design and develop a proposal. As each innovation challenge was a “real project”, success for students was, in part, tied to value creation for us as the sponsor organisation. As part of the programme I also attended a professional subject over 12 weeks for Leading Innovative Teams. This subject provided the unique opportunity for me to develop the coaching and leadership skills required to guide innovation projects and teams.
    View
  • Anz
    Senior User Experience Consultant
    Anz Nov 2014 - Apr 2016
    Melbourne, Australia
    View
  • Heathwallace
    Senior User Experience Consultant
    Heathwallace May 2013 - Nov 2014
    Melbourne, Australia
    View
  • Sportsbet
    Lead User Experience Specialist
    Sportsbet Sep 2012 - May 2013
    Melbourne, Australia
    View
  • Australia Post
    Digital Design Manager
    Australia Post 2008 - 2012
    Melbourne
    View
  • Runners World
    Art Director (Contract)
    Runners World Jul 2009 - Jul 2011
    Melbourne
  • Australia Post (Philatelic)
    Senior Designer
    Australia Post (Philatelic) Jan 2006 - 2008
    Melbourne, Australia
  • Stuart Pettigrew Design
    Senior Designer
    Stuart Pettigrew Design Jan 2005 - Dec 2006
    Melbourne
  • Shell Australia
    Studio Manager / Senior Designer
    Shell Australia Jan 2003 - Apr 2005
    Melbourne
  • Thompson Uk
    Mid-Weight Designer / Art Director (Contract)
    Thompson Uk Jan 2002 - Jun 2003
    London

Adam Crapp Skills

User Experience User Interface Design Interaction Design User Centered Design Information Architecture User Experience Design Wireframes Usability Web Design User Interface Branding And Identity Art Direction Usability Testing Mobile Design Logo Design Illustrator Agile Methodologies Corporate Identity Brand Development Graphics Typography Indesign Strategic Planning Scaled Agile Framework

Adam Crapp Education Details

Frequently Asked Questions about Adam Crapp

What company does Adam Crapp work for?

Adam Crapp works for Hothouse Theatre

What is Adam Crapp's role at the current company?

Adam Crapp's current role is Non Executive Director.

What is Adam Crapp's email address?

Adam Crapp's email address is ad****@****.net.au

What is Adam Crapp's direct phone number?

Adam Crapp's direct phone number is +614002*****

What schools did Adam Crapp attend?

Adam Crapp attended Swinburne University Of Technology, Scots School Albury, Wodonga West.

What skills is Adam Crapp known for?

Adam Crapp has skills like User Experience, User Interface Design, Interaction Design, User Centered Design, Information Architecture, User Experience Design, Wireframes, Usability, Web Design, User Interface, Branding And Identity, Art Direction.

Who are Adam Crapp's colleagues?

Adam Crapp's colleagues are Jeremy Elias.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.