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Adam Durst Email & Phone Number

I help SaaS SMBs increase NRR using the Agile Branch Framework™ at AgileBranch
Location: Lancaster, Pennsylvania, United States 13 work roles 3 schools
1 work email found @aeseducation.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Role
I help SaaS SMBs increase NRR using the Agile Branch Framework™
Location
Lancaster, Pennsylvania, United States

Who is Adam Durst? Overview

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Adam Durst is listed as I help SaaS SMBs increase NRR using the Agile Branch Framework™ at AgileBranch, based in Lancaster, Pennsylvania, United States. AeroLeads shows a work email signal at aeseducation.com and a matched LinkedIn profile for Adam Durst.

Adam Durst previously worked as President at Agilebranch and Director of Product Technologies at Icev. Adam Durst holds Master'S Degree, Instructional Technology from Bloomsburg University Of Pennsylvania.

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{first}.{last}@aeseducation.com
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Profile bio

About Adam Durst

Are you struggling to increase NRR and decrease customer support costs? How does >30% growth in your key metrics sound?Here's the breakdown...- 6.2% growth in bottom-line revenue,- 7.4% increase in customer retention,-7.1% increase in customer lifetime value-11.6% increase in customer satisfaction- 6.1% decrease in customer support costsHere's the truth:Companies that focus on customer education outperform in every category by as much as 30%.In SaaS, the journey from customer acquisition to customer success has many challenges.With so many options, how do you reduce churn and grow your customer base?Are you seeing any of this in your business?-> Spending tons of time supporting customers 1 to 1 with repeat questions.-> Running into costly resource constraints.-> Spending less time landing new customers and expanding existing ones.Honestly, it doesn't have to be this way...Over 15+ years, I've helped transform these challenges into opportunities for growth.My work at Salesforce, Pearson, AES (and others) helped me hone my expertise in customer education.Here's our approach:Our AgileBranch Framework™ focuses on strategic onboarding and persona-based customer education. We directly help SaaS SMBs transform their customer journey.Making sure that:1. users understand their product &2. become a lifetime value success storyThe result?- Increased retention- Shorter time to value- More customer expansion opportunitiesI'm here to help you tackle churn, keep your customers, and decrease support costs.Schedule your free consultation and start your transformation today.📱https://calendly.com/adamdurst/15-minute-introduction

Listed skills include E Learning, Instructional Design, Captivate, Distance Learning, and 41 others.

Current workplace

Adam Durst's current company

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AgileBranch
Agilebranch
I help SaaS SMBs increase NRR using the Agile Branch Framework™
AeroLeads page
13 roles

Adam Durst work experience

A career timeline built from the work history available for this profile.

Director Of Product Technologies

Lubbock, US

Oct 2022 - Oct 2023

Director Of Product (Curriculum And Software)- Applied Educational Systems

Lubbock, US

  • As a member of the executive leadership team, developed and maintained the product and curriculum strategy, product and curriculum roadmap, 12 internal development resources, and over 10 external development resources.
  • Improved curriculum development team delivery efficiency by over 30%, increasing new product available for market and increased competitive advantage.
  • Reduced product team technical debt from over 200 active cases to 20, and tracked via a weekly scorecard.
  • Selected, negotiated, and implemented a 3rd Party Assessment engine for the company’s proprietary LMS.
  • Delivered the largest 200 hour expansion of curriculum in company history on time and within budget.
  • Built a sustainable maintenance program for the company’s over 2000 hours of curriculum.
Jun 2020 - Oct 2022

Augmented Reality Curriculum Manager

Ptc

Boston, Massachusetts, US

  • Fostered the career development of an eight-member, geographically diverse team, through one on one coaching, real-time feedback, goal setting, and evaluation.
  • Aligned the curriculum development strategies for Augmented Reality course offerings by maintaining budgets, evaluating course demand, following industry trends and best practices.
  • Coordinated with platform development teams to ensure clear system requirements and expectations.
  • Managed team productivity in the design and delivery of instructor-led training and eLearning courses, using interactive lab environments, and Articulate 360.
  • Managed the development of a new microlearning platform and tutorial framework, through next-generation technology and in-product learning, to support 4.5M users globally.
  • Maintained regular strategic meetings with product leadership, company executives and delivery partners, ensuring new products and features have appropriate curriculum coverage.
Apr 2019 - Jun 2020

Senior Instructional Designer

New York, New York, US

  • Design and build interactive sales enablement courses, HR courses, and product knowledge courses, using Vyond (GoAnimate), Articulate 360, and Camtasia.
  • Design frameworks for creating a client-facing university.
  • Serve as the administrator for automotiveMastermind’s Learning Management System.
  • Development of automotiveMastermind’s instructional design framework.
  • Managed the migration of automotiveMastermind to a new Learning Management system, and increased employee engagement by 50%.
  • Designed and developed automotiveMastermind’s first career development learning plan.
Sep 2017 - Apr 2019

Manager Of Curriculum Development

San Francisco, California, US

  • Led a team of curriculum developers in supporting the needs of the Commerce Cloud business.
  • Managed the design, development and delivery of customer-facing curriculum for Commerce Cloud.
  • Collaborated with subject matter experts and management teams to support product go-to-market strategies and new releases.
  • Direct hiring, training and performance evaluations of a team of curriculum developers including overseeing their daily activities.
May 2017 - Sep 2017

Senior Curriculum Developer

San Francisco, California, US

  • Analyzed and built technical elearning and instructor led courses for clients and partners.
  • Redesigned department eLearning templates to create a more modern and clean design
  • Led the search for a new LMS and managed the migration of over 11,000 users and 50,000 user records
  • Served as the main point of contact for technical and functionality needs within the company LMS
  • Obtained a power of teamwork award for work on a large scale product implementation
  • Led efforts to standardize curriculum across disciplines
Jun 2015 - May 2017

Manager Of Agile Facilitation

Columbia, MD, US

  • Earned promotional advancement for top performance and demonstrated ability to master complex concepts, as well as manage diverse responsibilities.
  • Currently leading a team of 6 ScrumMasters. Responsible for providing guidance and direction on the management and completion of projects and Agile teams
  • Work closely and regularly with Agile Facilitators to provide training on roles and responsibilities in organization, as well as to ensure their team’s adherence to Agile techniques and practices to increase their.
  • Responsibility for educating and coaching the Agile Facilitation team on Scrum/Agile processes and software development department policies, as well as assist in defining and implementing policies and procedures
  • Fulfill the Agile Facilitator role when necessary, leading Scrum ceremonies and representing the needs of the team
  • Consistently manage effective career planning and development of ScrumMasters, as well as complete administrative duties including, but not limited to, one on one coaching, realtime feedback, goal setting and evaluation.
Apr 2014 - May 2015

Scrummaster

Columbia, MD, US

  • Coordinated multiple concurrent development efforts throughout the full lifecycle, including several iterations
  • Organized and facilitated project planning, daily stand-up meetings, product reviews, iteration retrospectives and release planning
  • Regularly tracked and communicated team velocity and progress to both the team and customer
  • Assisted teams with making appropriate commitment through user story selection and task definition
  • Worked with other Agile and product teams to identify and address cross-project dependencies, facilitate discussions and proactively resolve conflicts, and if needed, escalate appropriately
  • Identified and removed impediments and distractions that interfere with team goals
Apr 2013 - Mar 2014

Senior Instructional Designer

Amsterdam, NL

  • Facilitated and resolved conflicts within team member courses and ensured quality control through testing and review of project team course builds
  • Analyzed and built Bachelors, Masters, and Doctoral level college courses
  • Served as ISD point of contact for technical and functionality development needs within the online classroom
  • Served as Blackboard consultant to ensure the resolution of issues within live classrooms
  • Managed multiple course schedules and deliverables throughout the lifecycle of projects
  • Maintained effective communication of knowledge, best practices and documentation across all internal teams, senior management, and external stakeholders
Aug 2012 - Apr 2013

Instructional Designer

Amsterdam, NL

  • Completed migration of 1,300 courses from eCollege to Blackboard
  • Analyzed and built Bachelors, Masters, and Doctoral level college courses
  • Served as team lead on special projects within the company, including the on-boarding of new institutions
  • Created and delivered end user training materials to project teams
  • Served as a consultant in the development and customization of Learning Content Management System
Jun 2011 - Aug 2012

Technology Intern

Derry Township School District

Provided technical and training support to teachers and various district facultyCreated instructional materials Delivered instructional classes

Jan 2011 - Apr 2011

Production Associate

US

Conducted general site maintenance of HTML and PHP based websites Creation and input of data into DrupalCollaborated with clients on site maintenance

Sep 2009 - Jan 2010
3 education records

Adam Durst education

Master'S Degree, Instructional Technology

Bloomsburg University Of Pennsylvania

Bachelor'S Degree, Web Design And Interactive Media

The Art Institutes

Associate'S Degree, Digital Art

Art Institute Of York
FAQ

Frequently asked questions about Adam Durst

Quick answers generated from the profile data available on this page.

What company does Adam Durst work for?

Adam Durst works for AgileBranch.

What is Adam Durst's role at AgileBranch?

Adam Durst is listed as I help SaaS SMBs increase NRR using the Agile Branch Framework™ at AgileBranch.

What is Adam Durst's email address?

AeroLeads has found 1 work email signal at @aeseducation.com for Adam Durst at AgileBranch.

Where is Adam Durst based?

Adam Durst is based in Lancaster, Pennsylvania, United States while working with AgileBranch.

What companies has Adam Durst worked for?

Adam Durst has worked for Agilebranch, Icev, Ptc, Automotivemastermind Inc., and Salesforce.

How can I contact Adam Durst?

You can use AeroLeads to view verified contact signals for Adam Durst at AgileBranch, including work email, phone, and LinkedIn data when available.

What schools did Adam Durst attend?

Adam Durst holds Master'S Degree, Instructional Technology from Bloomsburg University Of Pennsylvania.

What skills is Adam Durst known for?

Adam Durst is listed with skills including E Learning, Instructional Design, Captivate, Distance Learning, Multimedia, Addie, Web Design, and Higher Education.

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