Adam Derk Email & Phone Number

West Palm Beach, Florida, United States

Practical expertise to swiftly transition clients from design to implementation, filling capability and capacity gaps, and enabling fit for purpose best practices and tools to ensure a successful transformation.

West Palm Beach, Florida, United States

Boca Raton, Florida, United States

Transformed global team of functional and technical team members from independent resources to a cohesive team focusing on early career development, role clarity, clear ways of working, the power of storytelling, and most importantly the ability to create business value.Activated and led a multi-year $10M / 60 person Web Rationalization program, centric on improving customer experience, lead generation, and brand compliance while simultaneously addressing technical vulnerabilities such as disaster recovery, performance monitoring, and regulatory compliance.

Boca Raton, Fl

Conceptualized and lead initiatives to address “Seller Burden” and “Contextual Insights” to change sales professionals’ behavior and engagement with traditional CRM platforms while addressing Sales Productivity metrics, such as Ramp Time and Win Rate.Aligned, influenced, and delivered on sales technology strategies with senior Sales and IT Leadership teams across a matrixed organizational model supporting 13,000 sales professionals. Core capabilities addressed: Account Management, Activity Management, Sales Coaching, Configure/Price/Quote, Forecasting, and Sales Analytics.

Implemented success programs in areas of Change Management, Governance, and Product Innovation to accelerate customer transformation efforts

Challenged previously held data governance standards that prevented a 360 degree view of the customer in Salesforce and forced disparate sales processes based on customer classification.Partnered with global Pre-Sales Center of Excellence leaders to transform the pre-sales engineering team from regional silos to a cohesive network of 1500+ centralized engineers.

Boca Raton, Florida

Oversaw the functional transformation of the Global IT operating model to a center-led federated model, driven through change management best practices, robust program management rigor, and process innovation. The functional transformation consisted of 3 major sub programs, a team of 7+ full time resources, and a $5M+ budget spanning 2.5 years. The goal of the program was to create a new Operating Model focused on the segregation of Demand / Supply / Shared Functions (e.g. Security, Infrastructure, PMO).

Boca Raton, Fl

Implemented technology strategy within Strategic Accounts team by focusing on business value drivers, strategic direction, and core operational needs. Major projects include:- Delivery of a Customer Portal that realized positive ROI in Year 1.- Creation of a Center of Excellence Salesforce.com governance structure, which transformed administrative roles and responsibilities, deployment processes, and communication standards across a global Salesforce.com environment with more than 2000 users.

Boca Raton, Fl

Liaised with Business Unit’s largest customer in a series of process improvement projects aimed at strengthening and growing the customer relationship. Major projects included:- Black Belt Certification Project - Reduction of Product Launch Cycle Times from 68 days to 28 days, yielding $40k recurring quarterly savings.- Implementation of quarterly Customer Satisfaction Review Scorecards.

Boca Raton, Fl

Led HR/Payroll projects for the Tyco Safety Products Business Unit. Major projects included: - HRIS/Payroll application upgrade within a compressed three month calendar year end timeline with a team of six internal resources and five consultants. Project was delivered on time and approximately $50,000 below budget.- Creation of an HRIS/Payroll application for the use of Global HR employee demographic data, for purposes of building a more complete employee profile and to maintain auditable historical records. - Program managed a 9 month, ~$500k, HR/Payroll consolidation project, which involved leading a team of consultants from 5 different vendors as we consolidated 13 payroll systems into one platform.

Boca Raton, Fl

Implemented ADP HR / Payroll upgrade projects for US and Canada payrolls.

Wellesley, Ma

Implemented PeopleSoft v.8.3 for a local and state government, focusing on Payroll and Time and Attendance functional usage.

Master Of Business Administration (M.B.A.), Business Administration

Graduated from the Global MBA program, the #1 online MBA in the world as ranked by the Financial Times.

Bachelor Of Science, Business Administration

Babson College educates entrepreneurial leaders who create great economic and social value—everywhere.