Ceo
CurrentCEO and Co-Founder CustomerGauge. CustomerGauge is a SaaS solution that allows companies to monetize the use of Net Promoter across their business. It helps organizations retain customers better, reduce costs and improve the customer experience. CustomerGauge is based on Net Promoter, the industry standard to measure customer loyalty, recognized as a leading predictor of growth. The system assists organizations grow by taking customer revenue data and linking it to Net Promoter consistently across all the diverse touchpoints in the business.In this way it helps predict areas of customer churn and growth, which can result in $millions in revenue change.
Nov 2006 - Present
