Adam Rhoads Email & Phone Number

Wayne, Pennsylvania, United States

Business Analyst for the M5 product line

Wayne, PA

QA Manager (FleetFocus M5/CAM)

Wayne, Pennsylvania

Manual QA Engineer, promoted to Lead in 9 months and looking to expand my role within our company.

Multiple Taxing Jurisdictions - Montgomery County Of PA

Assess residential property for ad valorem tax purposes. Acquired and am currently maintaining a CPE license. Interact with the public regarding property taxes and applicable laws, specializing in Act 319 & Act 515.Keep extensive records of field visits including structural changes to properties and photographic evidence of properties visited. Research.

Eagleville, PA

Handled incoming 9-1-1 calls, assign the proper priority to the situation, provide emergency medical instructions (if required), and gather the appropriate information for each situation.Dispatch police departments to incidents (sometimes simultaneously to taking 9-1-1 calls).Maintain records of radio transmissions and events as they occur in a computer.

Wayne, PA

Manage 4 Assistant Supervisors, each with 10 employees (at most) in a call center environment handling in-bound claims calls.Coach and counsel employees to maintain proper call volume, accuracy in claims, processing of required paperwork for claims and proper levels of customer service.Assist in hiring new employees.Keep track of attendance/payroll.