Adam Dyer Email & Phone Number

Sutton-in-Ashfield, England, United Kingdom

Nottingham, England, United Kingdom

• Customer focused resolution for approximately 200 customer contacts daily via email and telephone.
• Highlighted customer insights or call trends to Team Leaders for continuous improvements.
• Excellent GDPR knowledge.
• Maintained a 100% score on all GDPR and quality assurance assessments.
• Achieved all targets within a performance driven customer support centre with circa 7000 daily customer contacts.
• Worked as a Large team to update and develop email templates to be used nationally.

Nottingham, England, United Kingdom

• Lab intensive full-time employment within a BSL-2 laboratory.
• Maintained a sterile environment whilst working with Staphylococcus aureus isolates.
• Organised, handled and processed 400+ microbiological samples and performed a complex series of test on each one.
• Handled large volumes of data and organised it into a publishable manner.
• Experience following strict laboratory protocol.
• Basic laboratory housekeeping and stock management.

Nottingham, England, United Kingdom

• Performing administrative work and stock control and answered customer queries whilst maintaining customer satisfaction, developing strong verbal communication.
• Maintained and followed strict health and safety procedures.
• Performed manual labour tasks including heavy lifting.