- Worked with federal government end users to determine viable business cases to be automated by RPA capabilities - Conducted requirements gathering sessions with end users to define as is and to be processes- Created and managed project plans to meet delivery dates - Created all technical and functional design documentation for business processes- Conducted systems integration testing and 508 compliance testing - Conducted troubleshooting with end users for existing automations - Ran agile development ceremonies such as daily stand ups, sprint reviews, backlog refinements, and sprint planning- Worked on business development efforts for prospective contract awards

- Worked with internal stakeholders to migrate vital business applications from on premises hosting solutions to the cloud- Assisted in conducting disaster recovery exercises for 40+ cloud hosted business applications- Assisted in the systems integration and office transitions of acquired company- Created project plan and facilitated testing for newly implemented VDI instance for internal users

- Ran requirement gathering sessions with federal government end users- Created technical and functional business documentation for as is and to be business processes - Conducted unit and system integration testing for newly implemented solutions - Worked on business development efforts for prospective contract awards- Worked closely with engineering and design teams to align efforts

- Researched and developed resource guide for training program of newly hired sales reps - Created an efficient process of keeping track of sales rep's progress in higher level trainings- Analyzed data pertaining to the use of training tools - Shadowed sales reps across many different teams in the sales department

Oversee operations of the catering sector events including set-up, delivery, inventory, customer relations and event planning.

Construction of Residential and Commercial Athletic Courts. Also gained a deeper understanding of customer relations through interactions with clients in order to agree on aesthetic details of their projects.