• Quantitative research and proprietary trading of futures-options and other financial derivatives.

• Collaborative cloud software where writers & comedians improve clients’ documents, speeches and scripts.• Developed product enhancements & analytics-based marketing insights to attract and retain enterprise clients. Improved usability and designed new features based on customer feedback.• QA testing of client & writer software. Worked with engineering to develop and deploy fixes.

• Delivered costumer-facing customized product demonstrations and technical discovery for Customer Experience and Rich Data Language Analytics platforms.• Consulted on custom implementations and integrations into existing systems, with high-touch engagements lasting 6-12 months.• SDL’s primary customers include multi-continent, multi-lingual properties, including airline & hotel chains, Disney, Wells Fargo and others.

• Researched and developed specialized mathematical software to predict price movement in financial instruments.• Designed internal tools and interfaces for intuitive use by our analysts.• Tested scalability of software and hardware infrastructure at values up to $100M.• Collaborated on offering documents and pitched to investors to raise operational & investment funds.

• Field research into customer usage of our artificial intelligence (AI) & analytics solutions, iterating product enhancements working directly with design and engineering teams, and incorporating technologies from across divisions to solve unique customer needs and create new product lines.• Redesigned flagship voice application into a new cloud-based omnichannel (email, voice, video, social media & website) analytics and data visualization product. This was a novel approach to analytics at the time (2010).• Consulted on-site for Fortune 50 enterprise prospects, deploying advanced voice & corporate governance technologies to meet specific business goals.• Successful sales engineer to JP Morgan, Deutsche Bank and other large technically institutions, personally working on deals with yearly sales >$15M.

• Served as primary point of contact for company’s first 50 client engagements, synthesizing feedback from clients into long-term strategic product features and marketing directions.• Provided consulting insights to highest-value customers, utilizing detailed knowledge of our product technology and their business goals.• Created and maintained long-term company and product feature roadmap based on cross-functional work with sales team, engineering team, and clients.• First employee: expanded company from three Yale-alumni entrepreneurs into a 35-person company.• Company was sold in 2015 to Personify Inc.

• Social Network for graduate students, which merged with Small World Labs prior to Small World Labs’ incorporation.

Quantified Self: Measuring brain activity during sleep for better sleep.• Consultant during graduate school