Business and real estate consulting and investment

Responsible for daily operations of the primary division for an industry leading home services company. Primary oversight of 120 employees and $40 million in annual revenue.• Increased division daily capacity by 200% through the streamlining of systems and addition of 40 technicians.• Played a primary role in the development and implementation of Milestone University, an industry leading technician training academy.• Ensured compliance with multifunctional key performance indicators (KPI)• Coached and mentored 8 service managers

Responsible for daily operation of a home services and commercial new construction company consisting of 70 employees and $10 million in annual revenue.• Increased monthly revenue by more than 300% over an 8 month period• Converted HVAC department from a 1 truck revenue loss, to a company leading division• Ensured compliance with P&L key performance indicators across 4 divisions• Coached and mentored 5 service managers

Responsible for daily operation of a corporate branch office consisting of 16 employees, 25,000 square feet of warehouse space, and $16 million in annual sales.• Oversees control measures for $1.4 million of warehouse inventory including: Cycle counts, gain and loss adjustments, labeling and coding, deliveries and receiving, and devalued stock• Assesses and streamlines systems and workflow processes using Lean methodology • Purchases more than $1 million of inventory monthly while maintaining relationships with 8 product vendors and more than 20 suppliers• Ensures safety and regulatory compliance measures are implemented and enforced, liaises with multiple governmental agencies including: OSHA, Texas Railroad Commission, and local code inspectors• Provides direct control of branch HR functions including: Hiring and onboarding, professional development, annual employee reviews, time tracking and payroll, and termination processing

• Led and developed 15 front-line supervisors resulting in a 60% promotion rate within 24 months.• Provided project management of all administrative functions of a 150-person agency include training, development, promotion, transition, and logistics resulting in a 37% increase in on-time reporting.• Drafted and managed over 20 separate reports tracking personnel actions, training requirements and attendance, evaluations and awards, travel, organizational charts, and succession of personnel which greatly enhanced quality control measuring. • Developed and implemented an intense leader development curriculum focused on mentoring, training, and developing teammates for career progression, performance improvement, and recognition purposes• Leveraged knowledge gained by graduation from the Master Resiliency Training Course to develop and implement resiliency training for both individuals and the agency as a whole.

● Named Distinguished Professor, presented to top 10% of professors, each of 6 semesters and received letters of commendation from the university president.● Designed learning solutions tailored to organizational and learner needs using both classroom instruction and online delivery platforms.● Leveraged counseling and mentoring coupled with personal interest software to assist more than 50 future leaders in decision points about career goals and opportunities.● Reconstructed the organization’s learning management system which resulted in a 32% decrease in trouble ticket reporting.● Chartered and served as faculty advisor to 3 student leadership organizations on campus.● Contributed to the roll-out of 14 campus wide initiatives as a member of the University’s Title IX Committee.● As the organization’s Equal Opportunity Officer, provided training and ensured compliance with civilian and military regulations and codes.