Adam Fazio Email & Phone Number

Portland, Or, Us

Plano, Texas, Us

Washougal, Washington, Us

An innovative digital marketing entity that specializes in driving targeted customer actions and revenue generation through strategic digital marketing campaigns. Also offering consulting services for the high-tech sector in Product Management and Agile methodologies.

Baltimore, Maryland, Us

CPower is enabling a flexible, clean and dependable energy future by creating the Customer-Powered Grid. We unlock the full value of our customers’ DERs (distributed energy resources) through DER Monetization and provide their flexibility to the grid when and where it’s needed the most through Virtual Power Plants.Working in close collaboration with cross-functional teams and stakeholders including Engineering, Q/A, and Finance, I led the development of a new, cloud-based B2B SaaS customer-facing payments system that modernized payments for the company and brought new functionality to customers. I also enhanced the online customer experience by offering multiple authentication options for login to the customer portal. I owned the product vision, strategy, and roadmap and kept the product requirements document (PRD), process diagrams, and wireframes up-to-date. Utilized Agile Scrum with cross-functional teams, including epic, feature, and story creation, detailed acceptance criteria, backlog management, roadmap development, data analysis, and team leadership.• Brought new functionality to customers• Modernized how Finance processed payments• Increased customer usage of online portal

Beaverton, Or, Us

At Nike, cloud and infrastructure usage decisions were made autonomously by each individual development squad. The multi-cloud strategy's mission was to standardize what applications were developed where for cost, security, performance, and other factors.As a member of the Cloud Acceleration team, my primary focus was on enabling Nike's multi-cloud strategy within the global Infrastructure Engineering organization. This involved implementing programs to enhance technical and business agility. One of my key responsibilities was identifying, documenting, and communicating gaps in the organization's multi-cloud features and capabilities, ensuring their inclusion in upcoming sprints and collaborating closely with development teams. Based on this analysis, I worked closely with engineering teams to define priorities, develop roadmaps, and document user requirements, stories, and features using the Agile SAFe methodology. To ensure widespread awareness and engagement, I also took charge of creating internal marketing materials that highlighted the significance of Nike's multi-cloud program.• Wrote and posted the multi-cloud strategy document for visibility, alignment, and buy-in• Created engineering-wide gap analysis which informed us where to focus• Worked directly with engineering teams to modernize their Agile and multi-cloud processes

Redmond, Washington, Us

Microsoft's Customer Success organization for Azure is a global workforce of ~1,000 Cloud Solution Architects with a goal of accelerating proper customer usage of Microsoft Azure through best practices and knowledge-sharing.My role was within the corporate team and I played a pivotal part in driving business usage of Azure Cloud services and ensuring our customers derived maximum value from their investments. To achieve this, I collaborated closely with the global Customer Success Managers and Cloud Solution Architects, providing them with programmatic and scalable assets that supported their customer engagements. Furthermore, I led the development of a comprehensive business strategy for Azure governance, management, and security across all industry verticals.• Contributed to 54% growth in Azure usage YoY• Enabled over 1,000 architects globally impacting ~5,000 key customers

Redmond, Washington, Us

Microsoft Enterprise Services is the customer-facing support and consulting services arm of Microsoft. It consists of approximately 24,000 employees worldwide and has a total revenue of over $7 billion (2022).As a key contributor to the Cloud & Datacenter Services division, my efforts were instrumental in driving over 5,000% revenue growth over a 6 year period transforming it into a multi-million dollar line of business. This was achieved by overseeing portfolio development (solutions and software) and governance for enterprise customers in both private and public verticals and collaborating closely with Sales and Marketing. Additionally, I led the transition from waterfall to agile product management discipline for the team, resulting in 3x faster and higher quality releases. This involved managing budgets, documenting business requirements, creating functional specifications, epics, features, and user stories. I also successfully developed a brand-new line of business from scratch utilizing Design-Led and user-focused methodologies which resulted in an annual growth rate of 30%+. To ensure alignment and coherence across different business units, I actively managed relationships with stakeholders at various levels, from peers to executives, effectively communicating strategy and roadmaps. Furthermore, I played a pivotal role in developing marketing strategies and creating content to support our go-to-market approaches, tailored for multiple international geographies.• Owned a portion of a multi-million dollar business• Created Service Offers that drove thousands of engagements and millions in revenue• Innovated a new line-of-business from 0 -> 1

Redmond, Washington, Us

My primary focus was to collaborate with and enabled Sales teams to drive and close multi-million dollar deals across enterprise, service provider, and the public sector. With a US Federal Top-Secret security clearance, I provided architectural and operational solutions tailored to meet their specific needs. Additionally, I actively contributed to the development of high-value customer-facing materials, such as whitepapers, reference architectures, data sheets, proposals, and other guidance containing best practices, all aimed at providing valuable insights and solutions to our customers.Serving as both a program manager and an individual contributor, my expertise spanned a wide range of areas, including IT Business Strategy, Hybrid, Private, and Public Cloud, Datacenter, Virtualization, IT Management and Operations, Directory Services, Storage, and Security. I also helped lead Microsoft Private Cloud Fast Track, a joint initiative between Microsoft and multiple OEM partners (Cisco/Netapp, Dell, IBM, HP, Hitachi, Fujitsu, NEC and more) resulting in best-in-class, pre-built, configured, and tested private cloud solutions.• Directly influenced hundreds of millions of dollars in Sales• Led programs and collateral used by thousands of customers

Redmond, Washington, Us

Within Microsoft's Consulting business, I led high-profile, critical technology projects for Fortune 500 and Public Sector organizations including a state-wide email and directory consolidation project, multiple datacenter consolidations, advanced virtualization, networking, and storage projects. Specializing in large, enterprise class, high risk IT infrastructure projects, led multiple engagements for our most critical and high-value customers.• Led dozens of engagements averaging $250,000 in size• Consistently received the highest customer satisfaction ratings• Increased productivity and revenue for dozens of organizations

Driving Organic Growth And Innovation

Music