Director Of Systems Engineering
Current
Jan 2024 - Present
AeroLeads people directory · profile
Adam Firester Email & Phone Number
IT Leader | Cloud Infrastructure | Information Security | Servant Leadership | Workflow Optimization | Change Agent
at
EasyPost
1 work email found
@freewheel.tv
7 phones found area 646, 505, 212, and 415
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
IT Leader | Cloud Infrastructure | Information Security | Servant Leadership | Workflow Optimization | Change Agent
Location
Hicksville, New York, United States
Who is Adam Firester? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Adam Firester is listed as IT Leader | Cloud Infrastructure | Information Security | Servant Leadership | Workflow Optimization | Change Agent at EasyPost, based in Hicksville, New York, United States. AeroLeads shows a work email signal at freewheel.tv, phone signal with area code 646, 505, 212, 415, and a matched LinkedIn profile for Adam Firester.
Adam Firester previously worked as Director of Systems Engineering at Easypost and Career transition at Career Break. Adam Firester holds Be, Mechanical Engineering from The Cooper Union For The Advancement Of Science And Art.
Company email context
Email format at EasyPost
This section adds company-level context without repeating Adam Firester's masked contact details.
{first_initial}{last}@freewheel.tv
86% confidence
AeroLeads found 1 current-domain work email signal for Adam Firester. Compare company email patterns before reaching out.
Profile bio
About Adam Firester
I help the C-suite scale and secure businesses by streamlining IT via best practices and automation, and assembling diverse teams that run lean while maintaining service availability through a variety of planned and unplanned events. I come into organizations as a change agent to raise the bar on operational excellence and consistency. While there, I build strong partnerships via open collaboration and a sense of radical honesty and transparency WHAT I OFFER:Success Over a Broad Spectrum • Design and operation of Infrastructure platforms, traditional and Cloud • Implementing Infrastructure-as-Code • Securing the Public Cloud estate via governance and guardrails • Acceleration of the Information Security roadmap • Enabling an optimized and secure SDLC environment • Building, migrating and managing data centers • Management of Workplace IT • Modernizing the End-User IT experience • Automating predictable processes • Delivering self-service capabilities to othersOperational Excellence • Continuous improvement in service availability and delivery • Flawless execution of planned activities • Superior crisis management during unplanned disruption • Disaster preparednessRelationship Building • With internal stakeholders • With business partners and vendors Strength in Communication • Proactive and timely messaging • Identifying and bridging gapsServant Leadership • Coaching and mentoring for optimal performance • Arming teams with the tools to succeed • Providing career growth through autonomy Building Teams • Pursuing diversity in talent • Hiring for aptitude and attitude • Cross-training to eliminate human SPOFs • Building global teams HISTORYMy professional journey began working a couple of part-time retail jobs during high school and college, which taught me critical skills in customer service and imbued me with a sense of humility.While in college, I was privileged to get a job at the school's computer center, honing my IT skills in servicing the fleet of servers and workstations, and developing leadership skills as Student Director.After my initial post-graduation position at a local ISP, I've spent much of my career in New Media, working for brands such as StarMedia, Yahoo! and WebMD before diving a bit deeper into healthcare at Multiplan. Most recently, I was Sr. Director of Global Infrastructure at FreeWheel (a Comcast company), where I raised the operational profile over existing infrastructure while charting a path for transition of services to a containerized architecture running on Public Cloud.
Listed skills include Cloud Computing, Vendor Management, Enterprise Software, Data Center, and 45 others.
Current workplace
Adam Firester's current company
Company context helps verify the profile and gives searchers a useful next step.
14 roles · 10 years
Adam Firester work experience
A career timeline built from the work history available for this profile.
Career Transition
Career Break
For those curious about how I had spent the time:* Initially took some time out for family bereavement and travel.* Concentrated on physical and financial health.* Completed some home improvement projects* Took advantage of the freedom to concentrate more on volunteering and bridging knowledge gaps.* Made the most of the networking and the job search.
Nov 2022 - Dec 2023
Sr. Director Of Infrastructure
- Refactored team practice, supporting business growth and improving service levels while running lean workforce
- Unified employees coming from 4 different orgs through M&A into single team / practice
- Shifted towards greater leverage of Cloud and professional services to reserve cycles for higher value work
- Streamlined workflow via automation and hardened Change Management that eliminated SEV1/SEV2 incidents
- Contributed to 25% improvement to Client Impact Index
- Balanced BAU and projects through workforce planning and ongoing business alignmentEnabled teams to shift left via Infrastructure-as-Code, self-service and other DevSecOps practices
Feb 2018 - Nov 2022
Assistant Vice President Information Technology
- Modernized practice to bring shop along from the '80s/'90s:
- Reorganized team from legacy structure to prepare for strategic initiatives in Private Cloud and DevOps
- Introduced measures of efficiency to free time for reinvestment through automation of manual process
- Made improvements to observability systems that closed gaps & cut noise, improving incident resolution time
- Consolidated services to reduce administrative overheadStrategically partnered with the CISO on a defense-in-depth approach that greatly improved security posture and setup the company to pursue HiTrust certification.
- Threat Protection: Rollout of Endpoint Protection and replacement of web filtering platform
2016 - 2017
~1 yr
Vice President Information Technology Services
- Transformed End-User IT, providing frictionless experience for employees:
- Modernized services to work equally well across screens, for in-office & remote workers
- Shifted low risk, commodity services to Cloud, and bridged gaps with other SaaS platforms
- Collaborated with stakeholders to vet new services before adoption
- Developed marketing / education plan to prepare employees for rollout
- Implemented IAM / MDM / NAC solutions to increase employee flexibility while protecting dataCollaborated with business leaders on solutions to unique problems and helped implement:
Jun 2013 - Feb 2015
Vice President Of Infrastructure
- Matured team practice:
- Developed long-term service roadmaps to guide efforts and ensure organizational alignment
- Reduced delivery times to less than 48 hours for most service catalog requests through SLA framework, automation, and adjustments to team process / handoffs (internal SLOs)Illustrated wisdom of decisions around.
- Continued 24x7 operations of public websites through Superstorm Sandy and its aftermath
- Swiftly recovered backoffice IT services running at NY HQ to support board meeting 3 days after storm
- Leveraged event to formalize BCP framework and approve shift of at-risk services to more reliable locationsTransformed underlying infrastructure for video editing plant of the Consumer business
Mar 2012 - Jun 2013
Sr. Director Of Infrastructure
- Demonstrated merit of Infrastructure strategy
- Successfully managed crisis involving full outage of customer websites due to failure of data center provider
- Executed DR plan to fully restore service in 2 hrs
- Gained budgetary approval from CFO for project to replace data center at end of contractual term
- Drove selection / negotiation with landlord, transitioned services in under 2 weeks following site commissionMade strategic investment in upgraded storage
- Boosted service availability of customer-facing portfolio by eliminating storage failures
Mar 2011 - Mar 2012
Director Of Infrastructure
- Restructured team to better align resources with needs
- Developed formal practice around Storage and Data Protection to better manage a growing data footprint
- Built discrete team to develop platforms that automate predictable tasks and workflowsTransformed company's product infrastructure
- Increased capacity and introduced DR capabilities
- Significantly decreased expense through virtualization and lowered utility costs
- Within 12 mo, built two 2 data centers in VA and AZ, seeded new h/w and migrated running plants
Oct 2008 - Mar 2011
Manager, Systems
- Centralized management of systems and introduced efficiencies that positioned the company for aggressive growth:
- Reduced delivery times for infrastructure from days to hours through leverage of existing investments
- Overhauled infrastructure and application monitoring to eliminate blind spots on service outages
- Implemented new ticketing system to ensure prioritization of work requests and reported problems
- Formalized practice around Data Center Operations that greatly reduced unplanned downtime
- Reduced cost of inventory mgmt by simplifying IT supply chain through vendor consolidation and rationalization of h/w catalog
Jul 2006 - Oct 2008
Systems Team Lead
- Spearheaded efforts to adjust HotJobs application stacks to Yahoo's infrastructure standard
- Built first DR site and leveraged to relocate active service to Yahoo's CA datacenter
- Migrated NYC plant to Yahoo's VA location
- Collaborated with several Operations teams at HQ to ensure smooth transitionsServed as operations lead for re-architecture of the HotJobs recruiter product
- Managed team efforts across 3 global locations and collaborated with Engineering, QA and Product teams
- Eliminated human error and ensured consistent results through implementation of a Continuous Deployment
Feb 2002 - Jul 2006
Sr. Director, Systems And Operations
Nano
· Built and managed team responsible for systems architecture and maintenance for the company. · Rapid deployment (2 ½ weeks) of a multi-tiered, HA production platform for ASP-modeled service. · Worked with VP of Finance to negotiate leasing terms with vendors for systems hardware.
Oct 2000 - May 2001
Director Of Systems
Started as individual contributor and grew with the company to lead a 15 member department responsible for 24x7 operations of the portals and infrastructure across North and South America· Management of 24x7 operations for configuration, deployment and maintenance of 300+ hosts, including Sun U2-E6500s running Solaris and Intel hosts running FreeBSD and.
Oct 1998 - Aug 2000
Manager, Systems
Globix
IT generalist promoted to lead the Systems department as IT team departmentalized.· Management of all staff involved in maintenance and upgrades of on-premise networked systems, as well as customer technical support of the company's internet services. · Extensive involvement in the development and modification of internet services and policies.
Aug 1997 - Oct 1998
Student Director, Computer Center
Pioneered the first public website for the college. Quickly gained responsibility for all IT systems and student staff while honing skills on process efficiency and leadership.
Feb 1995 - Jul 1997
2 education records
Adam Firester education
Be, Mechanical Engineering
The Cooper Union For The Advancement Of Science And Art
Regents Diploma
Hicksville High School
FAQ
Frequently asked questions about Adam Firester
Quick answers generated from the profile data available on this page.
What company does Adam Firester work for?
Adam Firester works for EasyPost.
What is Adam Firester's role at EasyPost?
Adam Firester is listed as IT Leader | Cloud Infrastructure | Information Security | Servant Leadership | Workflow Optimization | Change Agent at EasyPost.
What is Adam Firester's email address?
AeroLeads has found 1 work email signal at @freewheel.tv for Adam Firester at EasyPost.
What is Adam Firester's phone number?
AeroLeads has found 7 phone signal(s) with area code 646, 505, 212, 415 for Adam Firester at EasyPost.
Where is Adam Firester based?
Adam Firester is based in Hicksville, New York, United States while working with EasyPost.
What companies has Adam Firester worked for?
Adam Firester has worked for Easypost, Career Break, Freewheel, Multiplan, and Webmd.
How can I contact Adam Firester?
You can use AeroLeads to view verified contact signals for Adam Firester at EasyPost, including work email, phone, and LinkedIn data when available.
What schools did Adam Firester attend?
Adam Firester holds Be, Mechanical Engineering from The Cooper Union For The Advancement Of Science And Art.
What skills is Adam Firester known for?
Adam Firester is listed with skills including Cloud Computing, Vendor Management, Enterprise Software, Data Center, Solaris, Linux, Security, and Disaster Recovery.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial