Adam Flagg Email & Phone Number

San Mateo, Ca, Us

Leading our IT Support, Engineering, and Operations function with a nimble team and an enterprise focus. Working collaboratively with the business, including closely with HR, Workplace, Security, Engineering, and others to deliver critical initiatives and empower employees quickly and efficiently.-Maturing existing processes to deliver support and services to the business-Standardizing procurement and delivery of hardware, software, and services across the enterprise-Integrating systems to automate and accelerate delivery (Okta, Google, AWS, Azure, Atlassian, etc.)-Documenting internal technical knowledge and customer facing self-service articles-Working cross-functionally on major initiatives such as software procurement, data hygiene, and HRIS downstream automation

San Mateo, Ca, Us

Leading our IT Support, Engineering, and Operations function with a nimble team and an enterprise focus. Working collaboratively with the business, including closely with HR, Workplace, Ops, Engineering, etc. to deliver critical initiatives and empower employees quickly and efficiently.-Maturing existing processes to deliver support and services to the business-Standardizing procurement and delivery of hardware, software, and services across the enterprise-Integrating systems to automate and accelerate delivery (Okta, Google, AWS, Azure, Atlassian, etc.)-Documenting internal technical knowledge and customer facing self-service articles-Working cross-functionally on major initiatives such as SOC 2 Type 2 compliance

Miami, Florida, Us

Miami, Florida, Us

Lead platform implementation and management engineer of ServiceNow at Anaplan.

Miami, Florida, Us

Provide 24/7 support to our US offices and white glove service for executives, including day to day computing and telecom issues. Manage IT back end structures and vendor relationships such as device management, network, and A/V. Work closely with HR and others to automate and improve processes for on-boarding and equipment purchasing. Provide training and mentoring to new team members and work collaboratively with UK counterparts to implement new projects and systems globally.

Miami, Florida, Us

Provide 24/7 support to our US offices and white glove service for executives, including day to day computing and telecom issues. Manage IT back end structures and vendor relationships such as device management, network, and A/V. Work closely with HR and others to automate and improve processes for on-boarding and equipment purchasing. Provide training and mentoring to new team members and work collaboratively with UK counterparts to implement new projects and systems globally.

Atlanta, Ga, Us

Provide 24/7 support to our traders, portfolio managers, and executive level users with day to day computing and telecom issues. On-board and support satellite offices. Assist with packaging of applications for deployment. Work across infrastructure teams to align our goals and processes to support the company growth strategy. Provide training and mentoring to newer team members.

Atlanta, Ga, Us

Provide support to our NY and Denver non-investment users with day to day computing and telecom issues. Hardware purchasing recommendations and operating system image testing. Mobile device roll out and service management company wide for iOS devices. Kicked off monthly tech fair to engage users with personal technology questions. Off-site wholesaler conference support bi-annually.

Atlanta, Ga, Us

Assist the support team with troubleshooting issues. Deployed new hardware en mass to end users for upgrade roll outs. Maintained inventory of additional hardware stock.

Maintain client tax database and provide on-site support. Upgrade equipment on an annual basis and configure small office network and security. Manage data backups and remote support tools.

PC, network, and website troubleshooting. Website and shopping cart development, brand and logo development, eBay integration and maintenance.

Dartmouth, Massachusetts, Us

Work with 40-50 freshman per year. Provide guidance, integrate students into campus life, and a weekly on call duty rotation to enforce campus policies.