Adam Mays Email & Phone Number

Atlanta, Georgia, Us

San Francisco, Ca, Us

Managed sales support team at mid-sized eClinical software company. Activities included:• Expanding Salesforce use to Operations, Finance, and Contracts teams.• Salesforce customization including workflow automation, goal tracking, and reporting & dashboards• Salesforce administration including user and data management.• Integrating NetSuite and Salesforce to meet finance team requirements• Ensured compliance with privacy regulations including GDPR. • Managing sales stack including Web-to-Lead & Salesloft, • Implementing Loopio RFI system to manage proposal content and process• Designing Lead process and coordinated with Marketing team on Campaigns.• Designing & managing proposal process involving Sales, Operations, and Proposal teams

Corte Madera, Ca, Us

Implemented Salesforce systems at large and mid-sized nonprofits for fundraising and programmatic purposes. Accomplishments include:• Coordinated a dispersed team of five business process and technical consultants as project lead on Raiser’s Edge-to-Salesforce NGO Connect migration and implementation.• Led two-day discovery session to gather requirements and document key business processes for Raiser’s Edge-to-Salesforce NPSP implementation at an international faith-based organization.• Wrote project plan including scope, timeline, budget, risk, and change management for a nationally prominent multi-campus church.• Implemented Salesforce Community for a leading liberal arts college alumni association.• Selected event and email solutions for a large civic organization.• Automated business processes for an education non-profit using Salesforce declarative programming.• Mapped Raiser’s Edge-to-Salesforce NGO Connect data for national prisoner outreach organization.• Facilitated multiple rounds of user acceptance testing for an international professional organization.• Led two-day training on Salesforce at an international Christian consulting organization.

Chicago, Il, Us

Led the team responsible for implementing the City of Chicago’s Energy Benchmarking Ordinance, which required detailed energy use reporting by thousands of the largest commercial and residential buildings in Chicago. Accomplishments include:• Acted as liaison between Elevate and Chief Sustainability Officer of the City of Chicago.• Designed Salesforce data model to manage contacts and energy reporting for the 2,000 largest buildings in the City of Chicago.• Directed three-person technical team’s work including data migration and email campaigns.• Trained four-person call center staff to provide support to constituents.• Wrote 40-page guide to provide guidance to building owners and managers.• Achieved 92% compliance in first year of ordinance implementation.

Chicago, Il, Us

Led outreach and client management for program focused on retrofitting nonprofit owned buildings: • Recruited participants by communicating key benefits to nonprofit leaders and staff.• Used Salesforce to track and manage key project data and ensure project completion.• Reported progress to stakeholders including utility staff and community leaders.

Chicago, Illinois, Us

Managed design, implementation and marketing for nonprofit CNT’s consumer-oriented products:• Led development and implementation of Equity Express Green Financial Education workshop, including writing the training manual, recruiting participants and running the training program.• Managed the creation of a consumer-oriented face for the Housing + Transportation Affordability Index and promoted the product through social media, regular blog posts and events.• Coordinated the first Urban Sustainability Apps Competition, bringing together web developers and activists to create solutions to community problems.

Managed marketing for mobile technology start-up in both global and local roles. Duties included:• Developing brand identities and corporate collateral, including websites. • Planning online & offline campaigns to stimulate trial and adoption in target audiences. • Working with campaign partners to develop & execute joint awareness and marketing plans.• Managing PR agency & activity in order to generate and heighten general• Managing marketing team & budget to achieve company goals.

Chicago, Il, Us

• Worked on all stages of several social science research projects for scholars and institutions: data entry, recruitment, interviewing and database management (SPSS, EXCEL, ACCESS) and editing functions. • Utilized CATI software for interviewing.

Chicago, Il, Us

Worked one-on-one with Professor James Evans on several of his projects including: • analyzing trends in non-profit institutions through web-research• creation & editing of databases using mySQL and Access • analysis of Silicon Valley engineer interviews using ATLASti & Excel

Ba, Sociology

Education record