Senior Technical Support Specialist
Current
Mar 2023 - Present
AeroLeads people directory · profile
Adam Fronczyk Email & Phone Number
Technical Support Representative at LearnUpon
at
LearnUpon
1 work email found
@learnupon.com
3 phones found area 617 and 602
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Support Representative at LearnUpon
Location
Phoenix, Arizona, United States
Company size
Who is Adam Fronczyk? Overview
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Quick answer
Adam Fronczyk is listed as Technical Support Representative at LearnUpon at LearnUpon, a with 172 employees, based in Phoenix, Arizona, United States. AeroLeads shows a work email signal at learnupon.com, phone signal with area code 617, 602, and a matched LinkedIn profile for Adam Fronczyk.
Adam Fronczyk previously worked as Senior Technical Support Specialist at Learnupon and Technical Support Services at Learnupon. Adam Fronczyk holds Mse, Biomedical Engineering from Arizona State University.
Company email context
Email format at LearnUpon
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{first}.{last}@learnupon.com
89% confidence
AeroLeads found 1 current-domain work email signal for Adam Fronczyk. Compare company email patterns before reaching out.
Profile bio
About Adam Fronczyk
Biomedical engineer with proven experience solving complex design problems. Knowledge of component functions and testing requirements. Expert technical writing skills. Experienced team leader. TSIA Certified. Software Skills include Microsoft Office, SAS, MATLAB, Pro Engineer, SolidWorks, R, LabView, P-spice, Simulink, C++, MySQL.
Listed skills include Labview, Minitab, Matlab, Solidworks, and 14 others.
Current workplace
Adam Fronczyk's current company
Company context helps verify the profile and gives searchers a useful next step.
Learnupon
9 roles
Adam Fronczyk work experience
A career timeline built from the work history available for this profile.
Technical Support Services
Current
Jan 2021 - Present
Product Support Specialist
Sep 2019 - Jan 2021
Tier 2 Technical Support
• Responsible for writing and running queries to gather data in Google BigQuery and Sumologic• Owned, diagnosed, and resolved technical issues escalated by the Tier 1 support team• Liaised with software engineering teams to report bugs and customer enhancement requests through Jira• Consistent top performer of the US Tier 2 Support team based on key performance indicators
Sep 2016 - Sep 2019
Tier 1 Technical Support Engineer
• Triaged, diagnosed, and resolved technical issues related to the Brightcove Video Cloud product suite• Used HTML/CSS/JavaScript and developer console to debug customer issues and create custom examples of working player functionality• Consistently a top performer of the US Tier 1 Technical Support team based on support tickets closed, percentage of customer surveys returned, and customer satisfaction score
Feb 2014 - Sep 2016
Client Services Advocate
• Responsible for ensuring that customer enquiries are resolved in a professional and efficient manner• Used the in-house system to record necessary information and instigate actions as required• Assisted with the creation of the documentation to train the next set of client services associates
May 2013 - Feb 2014
Intern
• Reviewed documentation and tested proprietary online media management software;• Performed query searches using MySQl to provide information to expedite problem solving;• Tested final video for device compatibility of modifications;• Promoted to Client Services
Feb 2013 - May 2013
Student Researcher
• Created sensory feedback system to help amputees sense their surroundings;• Designed mechanism that when the patient presses against a force/torque sensor, located inside the socket of the prosthetic, the prosthetic foot moves;
Aug 2010 - Aug 2012
Robotics Engineer
• Designed new replacement parts for ankle prosthetics using Pro Engineer and SolidWorks; • Analyzed existing MATLAB and Simulink code and implemented changes to improve efficiency;• Work featured in National Geographic, January 2010
May 2009 - Jul 2011
Team & coworkers
Colleagues at LearnUpon
Other employees you can reach at learnupon.com. View company contacts for 172 employees →
PG
Petar Govedarica
Colleague at LearnuponBelgrade, Serbia
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GH
Grey Hennessy
Colleague at LearnuponGreater Philadelphia, United States
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FC
Felipe Coraine
Colleague at LearnuponCounty Dublin, Ireland
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HP
Heath Parkes
Colleague at LearnuponGreater Sydney Area, Australia
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NL
Nick Libutti
Colleague at LearnuponPhiladelphia, Pennsylvania, United States
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MT
Marija Todorović
Colleague at LearnuponBelgrade, Serbia
View →
RS
Rachel Spelman
Colleague at LearnuponCounty Galway, Ireland
View →
MR
Milena Rmuš
Colleague at LearnuponSerbia
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SM
Sinead Mccabe
Colleague at LearnuponIreland
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JC
Jack Carson
Colleague at LearnuponDublin, County Dublin, Ireland
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Petar Govedarica
Colleague at LearnuponBelgrade, Serbia
View →
GH
Grey Hennessy
Colleague at LearnuponGreater Philadelphia, United States
View →
FC
Felipe Coraine
Colleague at LearnuponCounty Dublin, Ireland
View →
HP
Heath Parkes
Colleague at LearnuponGreater Sydney Area, Australia
View →
NL
Nick Libutti
Colleague at LearnuponPhiladelphia, Pennsylvania, United States
View →
MT
Marija Todorović
Colleague at LearnuponBelgrade, Serbia
View →
RS
Rachel Spelman
Colleague at LearnuponCounty Galway, Ireland
View →
MR
Milena Rmuš
Colleague at LearnuponSerbia
View →
SM
Sinead Mccabe
Colleague at LearnuponIreland
View →
JC
Jack Carson
Colleague at LearnuponDublin, County Dublin, Ireland
View →
4 education records
Adam Fronczyk education
Mse, Biomedical Engineering
Bachelors Degree, Biomedical Engineering Recieved
Associate Degree, Science
Diploma
Shadow Mountain High School
FAQ
Frequently asked questions about Adam Fronczyk
Quick answers generated from the profile data available on this page.
What company does Adam Fronczyk work for?
Adam Fronczyk works for LearnUpon.
What is Adam Fronczyk's role at LearnUpon?
Adam Fronczyk is listed as Technical Support Representative at LearnUpon at LearnUpon.
What is Adam Fronczyk's email address?
AeroLeads has found 1 work email signal at @learnupon.com for Adam Fronczyk at LearnUpon.
What is Adam Fronczyk's phone number?
AeroLeads has found 3 phone signal(s) with area code 617, 602 for Adam Fronczyk at LearnUpon.
Where is Adam Fronczyk based?
Adam Fronczyk is based in Phoenix, Arizona, United States while working with LearnUpon.
What companies has Adam Fronczyk worked for?
Adam Fronczyk has worked for Learnupon, Ineight Inc., Brightcove, and Arizona State University.
Who are Adam Fronczyk's colleagues at LearnUpon?
Adam Fronczyk's colleagues at LearnUpon include Petar Govedarica, Grey Hennessy, Felipe Coraine, Heath Parkes, and Nick Libutti.
How can I contact Adam Fronczyk?
You can use AeroLeads to view verified contact signals for Adam Fronczyk at LearnUpon, including work email, phone, and LinkedIn data when available.
What schools did Adam Fronczyk attend?
Adam Fronczyk holds Mse, Biomedical Engineering from Arizona State University.
What skills is Adam Fronczyk known for?
Adam Fronczyk is listed with skills including Labview, Minitab, Matlab, Solidworks, Biomedical Engineering, Pspice, Medical Devices, and Data Analysis.
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