• Implementation of existing and enhancing Production Line building processes, trade and manufacturing systems.• Managed, built and handed over to customers 186 homes, additionally supporting the completion of 42 homes.• Project Manager of the Ridgedale Neighbourhood, largest single developer/builder development in the Waikato. Totalling 145 homes. 3 year build timeframe.• Implementation of Online Marketing Strategies utilising Social Media platforms & website services.• Registered Master Builders House of the Year 2017 Bronze - GIB Show Home Award• Registered Master Builders House of the Year 2017 Bronze - Resene New Home up to $450,000• Property Council New Zealand - We are Waikato Awards 2016• Urban Design & Architectural Merit Award Ridgedale Stage 1• Urban Design & Architectural Merit Award Village Quarter

Implementation of Online Marketing Strategies utilising Social Media platforms & website services.Designing and implementing simple websites and connection with Social media platforms for AD Painting and Dehumid-a-hireProduction Line efficiencies, Costing templates and Profit streams. AquaSplashCustomer Engagement Analysis.Completion of Downer NZ secondary rollout and process implementation.Implementation of GPS systems into various companies for OH&S.Consulting on all aspects of the Logistics and Technical needs of Smartrak - 2014-2016Creation and implementation of a dedicated Customer Service team within Smartrak Limited 2014-2016

Creation and implementation of a dedicated Customer Service team.Maintaining day to day operational training and mentoring of the Customer Service team, to ensure targeted SLAs are meet for Smartrak clients

Creation of Online Marketing Strategies utilising Social Media platforms

Key Responsibilities-Accountable for a team of 3-4 direct reports-Manage order-to-cash process with clients.-Manage contractual relationships for network of nationwide installers, include invoice management and processing.-Inventory Management & Bookkeeping-Client relationship management of Smartrak’s highest value clients with fleets of up to 4200 vehicles nationwide including Downer NZ, New Zealand Fire Service, Ministry for Primary Industries, New Zealand Police, Tyco ADT/Wormald and Evergreen Armourguard.-Solution-based sales to clients: Promote Smartrak’s value proposition to potential and actual clients to help them increase their fleet utilisation, vehicle and asset productivity and customer service.-Draft terms and conditions for new contractual relationships, renewals and trial contracts.-Develop and implement internal business processes for Sales, Logistics and Account Managers. -Induction and training of new employees.-Reengineered logistics and customer service business processes through LEAN management principles.-Project Management of Smartrak rollouts of all AVL devices and software implementations to be successfully DIFOTIS-Hardware, technical, product and client knowledge to complete the dispatch requirements and manage client relationships.-Contribute and implement new strategic business ideas.Key Achievements-Instrumental part of the team that won awards in 2010 Waikato Business Awards, 2010 NZ Deloitte Fast 50, 2010 and 2011 Asia Pacific Deloitte Technology Fast 500-Managed the roll out and development of the Satellite Integrated AVL solution for Ministry for Primary Industries.-Managed the roll out of 2000 personal locators to frontline staff in the New Zealand Police.-Designed and built the hardware installation solution for Public Transport Victoria and Auckland Transport.

While my duties were varied due to the GFC, this furthered my learning by being able to implement and manage various processes utilising the Lean methodology. Maintaining inventory with the use of Kanban and seasonal demand tracking while using inventory turn calculations enabled me to run a Just in Time strategy. Enabling the workshop staff to fulfil there duties by minimising supplier lead times.Order to Cash processing encompassing supplier and customer management.

Order to cash processing.Stock control.Forklift driver loading and unloading trucks.