Adam Garland's Location
Berkhamsted, England, United Kingdom, United Kingdom
Adam Garland's Contact Details
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About Adam Garland
In my next role, I’m looking to focus on what I do best: process discovery, mapping, and optimisation. Whether it’s leading a process redesign project, building a comprehensive process architecture, or embedding a culture of continuous improvement, I’m ready to bring my expertise, energy, and passion to an organization looking to streamline its operations and unlock its full potential.My strength lies in my ability to bridge the gap between operational needs and strategic vision. I have a knack for engaging stakeholders at all levels, ensuring that processes are not only well-documented but also practical, scalable, and ready for implementation. I’ve seen first-hand how well-designed processes can transform an organisation, bringing structure to chaos, enhancing service delivery, and creating a foundation for continuous improvement.Throughout my career, I’ve had the privilege of working across diverse industries, tackling complex challenges and leading transformation initiatives, but what truly excites me is Business Process Management (BPM). My passion lies in diving deep into the way things work — capturing the 'as-is' processes with precision, understanding every detail and nuance, and then re imagining the 'to-be' state that drives efficiency, clarity, and sustainable growth.I thrive in environments where I can identify gaps, and collaborate with teams to design robust processes that are aligned with strategic goals. I bring a hands-on approach to process documentation and design, using proven frameworks and methodologies to translate business needs into actionable, optimised solutions.If you’re looking for someone who will bring a methodical, yet creative approach to process management, someone who thrives on collaboration and delivering tangible results, then let’s have a conversation.Have a look at what others have said about me https://www.linkedin.com/in/adamgarland1/details/recommendations/?detailScreenTabIndex=0
Adam Garland's Current Company Details
Currently Principal Business Analyst/Oracle Fusion Service Designer on an Oracle ERP implementation focused on Platform Management and Support process across HR, Finance, Procurement, Corporate Hub & Digital Operations
Adam Garland Work Experience Details
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Principal Business Analyst/Oracle Fusion Service DesignerThe Scottish Government May 2023 - Nov 2024Edinburgh City, Scotland, United KingdomOracle Fusion Service Designer, end -to-end process design process of Corporate Hub, a centralised team within the Scottish Government that provides common business services for HR, Finance and Procurement and Oracle platform support including the upgrade activity and training, Customer Management, Data & Reporting Analytics Management, Supplier Management, Service Performance Monitoring and reporting and continuous improvement on Programme delivery of Oracle Fusion ERP and the creation of the Scottish Government’s Shared Services Center.Oracle Support Model, required a strategic vision with a Focus on practical implementation: navigating complex transition aiming for operational efficiency but also emphasising clarity, alignment, and long-term success on a large-scale implementation. Transitioning the business from a multi-platform to a single-platform support system. This role involved consulting across HR, Finance, Oracle Technical Support, and the Corporate Hub to deliver an enhanced user experience. -
Business Process ConsultantOne Bpm Ltd Dec 2022 - Apr 2023Berkhamsted, England, United KingdomLooking for next role -
Ways Of Working- Data Analytics - Digital Transformation & Safe AgileAnglo American Feb 2021 - Nov 2022London, England, United KingdomCore Responsibilities:• Leading multiple Program Increments driving digital transformation, processes improvement & operational excellence across the business• Driving multiple projects including Continuous Improvement, Cloud Technology, Centralised Change, SAFE & Operational Excellence to deliver outcomes critical to the business strategy• Ensuring quality of processes are implemented consistently across business functions• Providing overall daily governance & direction that identifies risks to plan delivery, routinely reporting status, highlights & gaps• Evangelising & embedding well-established Scaled Agile Framework (SAFe) as the preferred ways of working to deliver products consistently• Stakeholder Management at all levels from Sponsors to Engineers & all associated communications to ensure success, change culture, raise awareness, obtain commitment & manage issues• Driving improvement through multiple PI’s & daily st&-ups & managing risk, dependencies, resources & budgets • Working closely with the platform, product & data,& UX teams in managing the delivery of product road-maps• Ensuring the frameworks & processes support a culture of technical innovation into the development teams in balance with efficient delivery of commercial objectives• Finding longer term opportunities for growth & change in line with industry innovations• Building a fit for purpose, high performing function supporting scalable, matrixed Agile product, UX, & development teams globally• Defining the adoption of the Scrum Agile Framework & facilitating a relentless ‘Kaizen’ continuous improvement culture• Adopting a pragmatic customer first delivery approach to our products globally & evangelise our technology platform & agile approach• Implementing SaaS technologists across the group • Foster an experiment often, get comfortable with failure & learn environment -
VolunteerUk Royal Voluntary Service Mar 2020 - Feb 2021Dunstable, England, United Kingdom
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Business Process Management SpecialistInmarsat Mar 2018 - Feb 2020London, United Kingdom• Took care of the overall milestone planning, execution, delivery and release of our largest and most complex cross-team engineering initiatives into production• Supported Product Owners, SME’s, Stakeholders and 3rd Parties to deliver against scope and clear business value• Championed and facilitated the breaking-down of deliverables into thin vertical slices in order to enable the early and iterative delivery of value• Visualised the work of the team to track and ensure sustainable progress• Coordinated and choreographed delivery across teams and managed to plan• Identified, diagnosed and removed cross-team impediments so teams could deliver• Documented and reported the work of the team, including roadmaps and plans, and making sure user stories and code documentation were appropriate and of the highest quality Agile practice and ways of working• Implemented SaaS technologies to support the programme • Managed and facilitated cross-team ceremonies (stand-ups, retrospectives, reporting etc) • Where SME’s were mainly responsible for the ‘what’ of a team, I was responsible for the teams’ agile approach and timely iterative delivery of value. This includes agreeing and driving practices, making sure the team was lined up behind clear goals, and running the processes which allow the team to deliver quickly• Championing Lean and Agile practices, acting as an advocate for agile ways of working to ensure maximum value -
SabbacticalOne Bpm Ltd May 2017 - Feb 2018France, Usa & MexicoLiving in France renovating an 18th century barn and travelling in the USA and Mexico.
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Niche Coaching Delivery LeadLloyds Banking Group Nov 2016 - Apr 2017London, United KingdomCoaching Delivery Lead improving operations in the Global Corporates Sector -
Continuous Improvement & Lean Six Sigma ConsultantLloyds Banking Group Apr 2016 - Nov 2016London, United KingdomEnabling increased efficiency and responsiveness, generating bottom-line cost reductions and enhancing overall business performance, providing a range of services including Business Analysis, Process Analysis, Lean Transformation, Six Sigma, and Leadership Change.
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Senior Business ConsultantZircom Data Communications Ltd Aug 2015 - Mar 2016BromsgroveProviding an analysis of the existing practices and making recommendations for improvements. Including Health & Safety, Quality, Operations and Company Branding. -
Head Of Compliance & Risk OperationsTravelex Nov 2012 - Jul 2015Peterborough, United Kingdom- Business architecture role spanning elements of Operations, Global Operations / Frameworks, Project & Service Delivery, and Operational Excellence- Designed & implemented service delivery and projects globally; leading a bottom up-top down review of operations process and designing a global process & governance service and project delivery process which delivered significant savings- Led the development, continuous improvement, centralisation of rules and change management initiatives with a critical focus on operational excellence; transforming and transitioning process from multiple geographies to a centralised location- Designed, analysed, improved and supported all activities required to drive a lean culture transformation with an emphasis on leadership / employee engagement, sustainable results and cultural transformation- Enabled step-function improvements and drove a high-level of visibility and accountability around Operational Excellence and the dynamic improvement and monitoring of performance- Designed & led successful roll-out of standardised processes and Governance Frameworks across multiple geographical territories incl. establishment of shared service centre in India - Developed and led a roadmap of transformational process improvement programmes to deliver sustainable customer and company improvements around a global Target Operating Model- Identified failure points in existing processes and designed changes to eliminate re-work / waste and add value to customer- Developed KPI’s which allowed measurement and ongoing performance assessment of key processes- Introduced lean approaches in process design to ensure processes were robust and scalable- Facilitated and delivered workshops to determine Customer Experience requirements and outcomes for key processes and ensured they were factored into the process design and development phase -
Business ArchitectBarclays Uk Sep 2012 - Oct 2012Chester, United Kingdom- Led a strategic review of Barclays Network Services and evaluated how processes worked and the issues that impacted them- Used analysis to develop an intelligent operations manual documenting processes, capabilities, value streams and value chains; identifying system bottlenecks and providing a formalised solution design methodology- Enabled Barclays to use its assets more efficiently to accomplish activities which delivered business or competitive value -
Head Of Business ProcessTravelex Jul 2011 - Aug 2012United Kingdom- Led a strategic transformation programme in partnership with Oracle and other 3rd party suppliers; managing the process and improvement aspects through the ‘In-Sight’ feasibility study, Proof of Concept and Oracle Unified Methodology Inception Phase- Managed over 60 Oracle consultants with additional Travelex Process leads and subject matter experts- Assessed Oracle initiatives / strategies to achieve corporate goals; focussing on adoption of a vanilla approach to process change- Responsible for global capture of requirements in Finance, HR & Payroll, Bank Notes, Stores, Vaults and Compliance & Risk- Maintained leading edge knowledge of internal and external practices, tools, and processes and communicated these best practices to the organisation via centralised process repository using tablet technology for collaboration
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Principal Process Improvement ConsultantDeutsche Bank Dec 2010 - Jun 2011London, United Kingdom- Provided senior leadership to the vital diagnosis and implementation of improvements to meet strategic commitments- Reported to Director Level with responsibility for overseeing a programme of works aimed at remediating points originating from an audit by the financial services regulator in Singapore (MAS) which was delivered 2 weeks ahead of schedule - Designed / delivered solution to deploy access control applications, Blade Logic and CyberArc; controlling access to data systems- Provided process improvement expertise and managed the development and implementation of a set of global processes for managing sensitive data located in Singapore and accessed worldwide -
Business ArchitectFlowcentric Solutions May 2010 - Nov 2010London, United Kingdom- Joined with two partners to deliver BPM services to clients including ABN AMRO, JP Morgan and RBS; proactively bringing together technology, people and process touch points to identify gaps, requirements and improvements for ‘to be’ services- Focused on touch points between on and offshore resources and technologies to ensure seamless service delivery- Across all clients process included: derivatives; equities; fixed income; credit derivative settlement; cash bond capture; margin calls; prices & FX rates; trade capture & initiation; securities; cash management; settlements; ALM & specials- Documented and improved circa 39 banking systems, associated interfaces, dependencies, functions and relationships between the systems, roles and departments of ABN AMRO; achieving key savings of £1.1m and global education of all key stakeholders - Documented and improved process and systems and a proof of concept for process repository for both JP Morgan and RBS
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Senior Business Process ArchitectDetica Dec 2009 - Apr 2010- Fulfilled Principal Architect role with responsibility for the design and introduction of a BPM tool to design and deliver an end-to-end of the Managed Services Capability Model for the setting of a process based on Global Centre Excellence Model- Held programme management responsibility for the project from initial setup and training through to end user trial- Recommended new methods / technology and appropriate options to improve current products and processes- Led and managed the development and implementation of continuous improvement programmes across the HR, Finance, Procurement, Commercial, IT (ITIL) and R&D business units to ensure and end-to-end horizontal business view -
Principal Process ConsultantLbbw Jul 2009 - Nov 2009London, United Kingdom- Proactively drove and supported the identification, development and implementation of operations strategies linking to business strategies; assisting leadership team in defining and transition of organisation’s culture towards a lean culture- Led the process analysis and improvement initiative across Funding and Cash Management- Reported to COO and worked with SMEs to map ‘as is’ process, analyse date and improve operational process & FSA compliance- Oversaw creation and delivery of process using an Intelligent Operations Manual delivered via a hosted & administrated service- Achieved a successful audit of KYC by regulatory body -
Project ManagerZircom Data Communications Ltd Mar 2008 - Jun 2009London, United KingdomGovernment project for The Department of Health running 3 sites. Upgrading 3 buildings IT infrastructure cabling, telephony and data comms rooms across multiple floors. Managing all aspect from design, implementation and sign off.
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Senior ConsultantSucceed Consultancy Nov 2007 - Feb 2008Croxley GreenConsulting on a BPM project for Succeed for Tesco. Developing business process model for end-to-end operations.
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Senior Business Process DesignerAbn Amro Bank N.V. Apr 2007 - Oct 2007Senior Business Process Designer Hands on role in the financial sector in the key areas of -:Managing Trades to SettlementsEquity tradesFixed IncomeSettlementsFront, middle and back office process Capturing, documenting and analysing 'As Is' process that required you to -:Quickly understand the business issues and data challenges of client's organisation and industry Identify the client organisation's strengths and weaknesses and suggests areas of improvement A challenging role brining together all associated technology, people and process touch points to identify gaps, requirements and improvements for the 'To Be' services. Particular attention paid to touch points between on and off-shore resources and technologies to ensure seamless service delivery. This work required a high-level understanding of some 39 banking systems, associated interfaces, dependencies, function and relationship between the systems, roles and departments. Played a key role in managing the process of process change through the design and implementation of a governance and compliance framework using a 3rd party BPMS software package. -
Global Process Excellence ManagerAccenture Feb 2004 - Apr 2007- Devised and successfully delivered the method by which business process management would be managed in this global 180,000 employee company; leading every aspect of process capture, design, improvement and excellence- Provided a centralised and managed process repository, and developed a strategically positioned project which embedded an enabling technology and process approach into Accenture; BPM toolset introduction from 10 to 17,000 software licences - Gathered business requirements and designed HR, Procurement, Sales, IT and Financial process to satisfy requirements- Monitored and continuously improved process, practices and standards used within Accenture in addition to making insightful recommendations to Accenture on product development and operational approaches- Ensured appropriate levels of global competence, operational excellence and compliance were maintained- Managed the day-to-day work of process excellence team incl. developing and coordinating onshore and offshore capabilities - Secured regular and ever increasing levels of funding (up to £2m) and remote managed a team of 35 in the Philippines - Achieved time and cost savings on global BPO transitions for BT, Unilever and Wyeth and developed Op Ex team from 1 to 55- Named recipient of the Accenture BPO High Performance Award 2006 for Operational Excellence -
Break To TravelFamily And Renovate House Aug 2003 - Feb 2004
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Head Of Project ManagementRadiant Networks Oct 2001 - Jul 2003Responsible for the delivery of multiple concurrent full life-cycle projectsPlayed a key role during the start-up of this newly formed companyBT £1M TECHNOLOGY TRIAL, UKProject managed trial of new product (Meshworks), supporting the achievement of BT Broadband strategy for the delivery of interactive TV & video-on-demand services
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Pes Project ManagerVicorp 1999 - 2001- Managed full project lifecycle from bid through to successful delivery of various software and e-commerce solutions, to both internal and external clients incl. NTT Japan, Sprint USA & Canada, Tele Denmark, KPN Netherlands, Verizon and Compaq -
Project ManagerRoyal Air Force Jan 1994 - May 1999 -
ProgrammerRoyal Air Force Jan 1992 - Jan 1994
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Aircraft TechnicianRoyal Air Force Jan 1984 - Jan 1992
Adam Garland Skills
Business Process Improvement
Business Process
Change Management
Program Management
Process Improvement
Project Management
Business Analysis
Business Transformation
Strategy
Business Process Re Engineering
Project Delivery
Governance
Business Process Design
Business Process Mapping
Pmo
Management
Six Sigma
Lean Six Sigma
Lean Thinking
Management Consulting
Outsourcing
Service Delivery
Risk Management
Lean Transformation
Business Process Management
Process Architecture
Process Capability
Process Capture
Process Definition
Process Redefintion
Strategic Development
Tibco Nimbus
Negotiation
Troubleshooting
Financial Compliance
International Management Experience
Regulatory Compliance
Target Operating Models
Apqc
Issue Resolution Management
Employee Engagement
Reporting To C Level
Programme Management
Ms Office
Stakeholder Management
Multi Discipline Liaison
Motivating Staff
Centre Of Excellence Models
Decision Making
Transformation Management
Adam Garland Education Details
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Engineering Management -
Engineering Management
Frequently Asked Questions about Adam Garland
What is Adam Garland's role at the current company?
Adam Garland's current role is Currently Principal Business Analyst/Oracle Fusion Service Designer on an Oracle ERP implementation focused on Platform Management and Support process across HR, Finance, Procurement, Corporate Hub & Digital Operations.
What is Adam Garland's email address?
Adam Garland's email address is ad****@****sat.com
What is Adam Garland's direct phone number?
Adam Garland's direct phone number is '
What schools did Adam Garland attend?
Adam Garland attended University Of Greenwich, University Of Greenwich.
What are some of Adam Garland's interests?
Adam Garland has interest in Education.
What skills is Adam Garland known for?
Adam Garland has skills like Business Process Improvement, Business Process, Change Management, Program Management, Process Improvement, Project Management, Business Analysis, Business Transformation, Strategy, Business Process Re Engineering, Project Delivery, Governance.
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Adam Garland
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Adam Garland
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