Adam Gilroy

Adam Gilroy Email and Phone Number

Level 2 IT Support Engineer @ PFH Technology Group
Midleton, CO, IE
Adam Gilroy's Location
Midleton, County Cork, Ireland, Ireland
About Adam Gilroy

I'm an information technology graduate with over 3 years of experience working in IT and digital marketing for an award-winning e-learning and travel website. More recently, I've graduated from Code Institute's Diploma in Full Stack Software Development with an overall distinction grade.

Adam Gilroy's Current Company Details
PFH Technology Group

Pfh Technology Group

View
Level 2 IT Support Engineer
Midleton, CO, IE
Website:
pfh.ie
Employees:
606
Adam Gilroy Work Experience Details
  • Pfh Technology Group
    Level 2 It Support Engineer
    Pfh Technology Group
    Midleton, Co, Ie
  • Pfh Technology Group
    Information Technology Support Engineer
    Pfh Technology Group Feb 2024 - Present
    Cork, County Cork, Ireland
    Level 1 helpdesk analyst for the HSE National Service Desk- Provide first-level Email & Phone IT Support to HSE staff- Create and manage tickets through Ivanti ticketing system- Troubleshoot issues for end users- Triage tickets
  • Code Institute
    Student
    Code Institute Aug 2022 - Aug 2023
    Graduated with an overall grade of DistinctionTopics covered include: - HTML- CSS- User Experience- JavaScript- Python- Django- Agile Development Principles- Bootstrap- jQuery- Database Management Systems- E-Commerce Applications- SEO- Web Marketing
  • Premier Tefl
    Wordpress Developer And Digital Marketeting Specialist
    Premier Tefl Mar 2017 - Aug 2020
    Youghal, County Cork, Ireland
    I started this job as an intern through my college course in March 2017. The internship lasted for 3 months until June and I was kept on as a member of the team from then on.As I joined the company while it was a startup, I was lucky enough to see it grow during my time there. While my title was Lead Developer, it was quite a versatile role spanning different sectors of the business with digital marketing becoming a much bigger role as time went on.Some of my main roles included- Maintenance of the website including weekly plugin updates, content updates, and building new pages as needed. I took care of the SEO on the website. This included monitoring our Google ranking and seeing what could be done in case we saw a continuous drop in rankings by changing around some keywords on the website's product pages and blog posts. I also added and updated products on WooCommerce as needed.- Customer support - as Premier TEFL offers online courses, I often needed to give support to our customers who may have been having issues navigating the courses website, need a username and/or password reset- Digital Marketing - A big role I took on outside of the standard developer job was to be in charge of marketing. Including building and sending newsletters to our databases. Managing the various lists of people on our marketing database. Scheduling posts using Hootsuite. I also had the opportunity to travel to Bangkok for a week in 2019 where part of my work was to get marketing material such as images and videos while also taking over the Instagram account for the week.- Finance - Processing weekly refunds, calculating our daily sales tally to share with the team, and providing a monthly report of our sales and refunds through Pay Pal and Stripe to the company's MD.- In house tech support
  • The Pepperstack Bistro
    Waiter
    The Pepperstack Bistro Oct 2012 - Mar 2017
    Lower Aghada, County Cork, Ireland
  • Ballyseedy Home & Garden
    Customer Assistant
    Ballyseedy Home & Garden Mar 2012 - Oct 2012
    Carrigtwohill, County Cork, Ireland

Adam Gilroy Education Details

Frequently Asked Questions about Adam Gilroy

What company does Adam Gilroy work for?

Adam Gilroy works for Pfh Technology Group

What is Adam Gilroy's role at the current company?

Adam Gilroy's current role is Level 2 IT Support Engineer.

What schools did Adam Gilroy attend?

Adam Gilroy attended Munster Technological University, Code Institute, St. Colman's Community College.

Who are Adam Gilroy's colleagues?

Adam Gilroy's colleagues are Joanne Bolger, Darren Barkey, Indrid Cold, James Delaney, Jarek Fajkowski, Abdul Hadi Mirzada, Dawn Walsh.

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