Adam Giroux Email & Phone Number

Westfield, IN

Greater Indianapolis

• Attract potential homeowners by analyzing the competitive market, building relationships with brokers, and securing referrals.
• Prepare targeted advertisements and organize special marketing events to increase interest in our properties.
• Quickly and effectively contact sales leads procured from active marketing
• Contribute to home sales by following up with prospects, emphasizing product benefits, and representing the company's interests.
• Maintain strong relationships with homeowners by providing progress updates and addressing any concerns they may have.
• Handle home closings efficiently by fulfilling contractual obligations and participating in closing procedures.

Greater Indianapolis

• Conducting market research to evaluate property values and competition in the local real estate market.
• Listing and marketing properties for sale, including preparing property descriptions and photographs, hosting open houses, and creating and distributing marketing materials.
• Responding to inquiries from potential buyers and sellers and providing them with information on properties and the local market
• Negotiating contracts, including purchase agreements, inspection responses and leases and communicate to all parties to ensure understanding of all terms and conditions.
• Coordinating property showings, inspections and appraisals while ensuring that all necessary documentation is prepared and submitted in a timely manner.
• Maintaining accurate and up-to-date records on all transactions, including contracts, listings and sales

Carmel, IN

• Regular maintenance of servers including OS updates and cleanups on Windows, Citrix, Exchange, Switchvox, and Linux servers
• Design, implement and maintain the cloud migration from Exchange 2007 to Office 365
• Participate in the business planning & budget for information technology
• Implement and maintain enterprise software solutions such as Microsoft Lync, SCCM, and SharePoint
• Test and deploy centralized computer policies and software, such as testing new software suites prior to organization-wide deployment by GPO or SCCM
• Monitors overall infrastructure for continued reliability & security to ensure protection for corporate systems and operations.

• Manage CI/CD process and approve code reviews
• Design and code puppet modules for agencies including in house applications
• Lead project team members for the automation project initiative
• Provide support for over 5,000 servers across Indiana
• Build servers by following STIG requirements using Puppet and vRealize Automation

Indianapolis, IN

• Regular maintenance of servers including OS updates and cleanups on Windows, Citrix, Exchange, Switchvox, and Linux servers
• Design, implement and maintain the cloud migration from Exchange 2007 to Office 365
• Implement and maintain enterprise software solutions such as Microsoft Lync, SCCM, and SharePoint
• Test and deploy centralized computer policies and software, such as testing new software suites prior to organization-wide deployment by GPO or SCCM
• Manage and maintain Cisco-based network including firewalls, switches, and access points.
• Consult on IT infrastructure upgrades

• Assist Director in leading organization’s efforts related to Technical Support that include:o Identifying opportunities to improve Technical Support Dept. and help implement procedural changes that will enhance the.
• Assist in internal equipment planning and delivery of Products
• Develop Technical Support Specialist skill set and knowledge base to facilitate quality support to PLTW Network
• Create intuitive media rich methods for training PLTW network schools using video and social network mechanisms
• Work with internal and external network to directly resolve or steward supplier resolutions for
• escalated Tier 2 and 3 software technical support issues

Indianapolis, Indiana

• Developed and maintained technical support documentation for 10 pieces of software for a 5,000+ school network
• Cultivated and sustained working relationships with multiple software vendors
• Responsible for troubleshooting 300+ software installation, licensing and functionality issues via phone, email and remote desktop control software per week
• Collaborated with business owners and software vendors to effectively streamline software delivery and installation processes
• Monitored and communicated opportunities for improved efficiency relating to business processing using Lean methods

Indianapolis, Indiana Area

• Responsible for supporting 5,000+ schools nationwide via phone and email inquiries regarding website, products, pricing, training, and testing
• Managed 500,000+ client accounts using a Customer Relationship Management system
• Assisted Professional Development and Technical Support teams with daily tasks such as maintaining teacher professional development plans for 100+ clients
• Evaluated company’s school support operations business practices to streamline opportunities and eliminate non-value added activities using Lean methods