Adam G. Email & Phone Number

Newcastle Upon Tyne, England, United Kingdom

Providing technical support to businesses for Sage Payroll software and advice on HMRC policy regarding legislation. Manage customer interactions using Salesforce and track metrics using Power BIContinues learning and development using Sage University, Pluralsight and LinkedIn Learning to enhance my knowledge.Working as a team, sharing and supporting in best practice, making use of huddles and team learning sessions.

Whitley Bay, England, United Kingdom

Manage a staff of upto 25 employeesManage daily operations, administrative duties, scheduling, and salesInterview, hire, train and supervise new team membersPerformed official money count every WeekCoordinated schedules and assigned team members' shiftsDemonstrated excellent people skills in both client and employee relationshipsEnsured consistent store productivity and metrics that increased sales and profitabilityConducted training sessionsManaged team members'… Show more Manage a staff of upto 25 employeesManage daily operations, administrative duties, scheduling, and salesInterview, hire, train and supervise new team membersPerformed official money count every WeekCoordinated schedules and assigned team members' shiftsDemonstrated excellent people skills in both client and employee relationshipsEnsured consistent store productivity and metrics that increased sales and profitabilityConducted training sessionsManaged team members' Holiday requests Show less

Newcastle Upon Tyne, United Kingdom

Newcastle Upon Tyne, United Kingdom

Customer focused role with added responsibilities of being the Health and Safety Representative, the 'Great Place to Work' representative working with other stores and the Area Manager to feedback regional and national priorities to the store management. Other duties include Focus on Availability, a method of accessing stock availability for customers.

Royal Quays Outlet Centre, North Shields, Tyne & Wear.

As store manager for a highly successful retail chain I lead my team by example ensuring outstanding levels of customer service and key performance indicators were achieved. Using my skills for sales forecasting and stock management I ensured stock availability was optimal to achieve store targets. I managed Store budgets and managed store banking and cash accounts.

Monkseaton, Tyne & Wear.

This business operated as a pet supplies store. My role was to deal directly with suppliers and wholesalers building a network to source the goods required by my customers. Dealing directly with my customers I operated a system dealing in specialist animal foods which were not stocked in mainstream pet store chains; often specifically for animals with a specialist diet or medical requirements. I developed strong networking skills within this role and built upon my excellent customer service… Show more This business operated as a pet supplies store. My role was to deal directly with suppliers and wholesalers building a network to source the goods required by my customers. Dealing directly with my customers I operated a system dealing in specialist animal foods which were not stocked in mainstream pet store chains; often specifically for animals with a specialist diet or medical requirements. I developed strong networking skills within this role and built upon my excellent customer service skills. Show less

Bachelor'S Of Engineering (Honours), Chemical Engineering

Stage 3 Modules: Process Control, Separation Processes, Advanced Design for Safety, Reactor Systems Engineering, Process Measurement.

Diploma, Science, Engineering And Computing