Adam Parish

Adam Parish Email and Phone Number

Juris Doctorate Candidate at St. Mary’s University @ J3L ENTERPRISES INC
Adam Parish's Location
San Antonio, Texas, United States, United States
Adam Parish's Contact Details

Adam Parish personal email

n/a
About Adam Parish

Experience working within a fast-paced high-volume environment, completing multiple tasks, training new and established employees on new procedures and responsibilities, and leading my teams to success.

Adam Parish's Current Company Details
J3L ENTERPRISES INC

J3L Enterprises Inc

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Juris Doctorate Candidate at St. Mary’s University
Adam Parish Work Experience Details
  • J3L Enterprises Inc
    Manager Of People Operations
    J3L Enterprises Inc Mar 2022 - Present
    Memphis, Tennessee, United States
    • Managed guest interactions and resolved issues in a timely and effective manner through various communication channels such as mail, email, and phone, consistently delivering exceptional customer service.• Oversaw the Guest Relations and Human Resources functions for a group of 5 franchised stores in the mid-south region, ensuring seamless guest experiences and HR operations.• Maintained accurate employee files and managed HR tasks such as time management, hiring, and terminations, ensuring compliance with employment laws and company policies.• Monitored and controlled the budget on a monthly basis, providing detailed financial reports to the owners and management, and making necessary adjustments to maximize profitability.• Collaborated closely with owners and team members to prioritize and execute tasks related to guest experience and HR operations, ensuring that they were completed in a timely and efficient manner.
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  • San Antonio Zoo
    Ticketing And Guest Relations Manager
    San Antonio Zoo Nov 2020 - Mar 2022
    San Antonio, Texas, United States
    • Recruited, hired, and trained a diverse team of over 30 team members to provide exceptional guest experiences during both peak and low seasons. • Managed staffing levels and schedules to optimize guest experiences and profitability. • Assisted guests, VIP Tours, and private events as necessary, serving as the primary point of contact for the Guest Experience department to ensure exceptional experiences for all guests.• Conducted VIP tours for local politicians and major donors to the zoo, collaborating with multiple departments to deliver exceptional experiences.• Oversaw an assistant manager and three leads (supervisors), providing guidance and support for smooth and efficient operations. • Used Altru ticket selling program to manage ticket calendars and promotions. • Monitored and responded to guest feedback to continuously improve the guest experience.
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  • Omni La Mansión Del Rio
    Assistant Front Office Manager
    Omni La Mansión Del Rio Feb 2020 - Jun 2020
    San Antonio, Texas
    • Received comprehensive training across various departments, including Guest Services, Front Desk, Loss Prevention, Housekeeping, and PBX.• Promoted to Assistant Front Office Manager during internship at Omni La Mansion del Rio.• Oversaw daily Front Office operations, including budget analysis, house balancing, and addressing guest and associate issues.• Coordinated and executed schedules and training plans for Front Office associates.• Collaborated with other hotel departments to improve Front Office operations and reported daily business statistics to upper-level management.• Reviewed guest feedback and proactively contacted guests to ensure their satisfaction.• Acquired Forbes standards knowledge to work as an overnight manager at the Forbes-accredited Mokara Hotel and Spa.• Utilized Opera for guest check-ins and check-outs.
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  • Omni Hotels & Resorts
    Rooms Leader In Development
    Omni Hotels & Resorts Jul 2019 - Feb 2020
    San Antonio, Texas
    • Received comprehensive training across various departments, including Guest Services, Front Desk, Loss Prevention, Housekeeping, and PBX.• Promoted to Assistant Front Office Manager during internship at Omni La Mansion del Rio.• Oversaw daily Front Office operations, including budget analysis, house balancing, and addressing guest and associate issues.• Coordinated and executed schedules and training plans for Front Office associates.• Collaborated with other hotel departments to improve Front Office operations and reported daily business statistics to upper-level management.• Reviewed guest feedback and proactively contacted guests to ensure their satisfaction.• Acquired Forbes standards knowledge to work as an overnight manager at the Forbes-accredited Mokara Hotel and Spa.• Utilized Opera for guest check-ins and check-outs.
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  • Disneyland Resort
    Guest Service Assistant (Disney College Program)
    Disneyland Resort Jan 2019 - Jun 2019
    Anaheim, Ca, United States
    • Built reservations using the Opera system for walk-in guests and completed check-ins at Disney's Grand Californian Hotel and Spa, consistently upholding Forbes and Disney Standards.• Assisted guests at the Guest Service Desk by answering questions, making reservations for various park experiences, and addressing any concerns they had throughout their stay.• Maintained confidentiality by handling sensitive information and inputting it into the proper systems.• Helped shape and implement the new Lobby Ambassador experience, training other cast members to adapt to the changing technology and standards.
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  • Firehouse Subs
    Shift Leader
    Firehouse Subs Mar 2016 - Jan 2019
    Memphis, Tn
    •Supervised team of 8 per shift in fast-paced franchise food operation•Train new employees to deliver service consistent with company standards•Perform service recovery and resolve customer complaints/concerns while maintaining brand loyalty•Maintain daily, weekly and monthly reporting via POS system, and maintain employee records and files
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  • Walt Disney World
    Merchandise
    Walt Disney World Sep 2015 - Mar 2016
    Lake Buena Vista, Fl
    •Handled merchandise sales in high-volume Disney Springs/Downtown Disney shopping district•Coached new cast members in multiple departments of store operations•Served international guests with locating products, attractions, and shows throughout Disney Property
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  • Amc Theatres
    Supervisor
    Amc Theatres Jan 2014 - Sep 2015
    Orlando, Florida Area
    •Assisted the Human Resources manager with the new hire and regular paperwork, and the interview process•Trained classes of New Hires and maintained staff compliance of Safety and Security trainings and certifications•Executed opening and closing procedures, created schedules, and facilitated disciplinary procedures per AMC Standard Operating Rules & Regulations•Maintained employee files, updating information as it changed, organizing and safely storing information.•Assisted in the planning and development of employee recognition programs
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  • Walt Disney World
    Merchandise Cast Member
    Walt Disney World May 2013 - Mar 2015
    Orlando, Florida Area
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  • Best Buy
    Customer Service Agent - Geek Squad
    Best Buy Jun 2012 - May 2013
    Jackson, Tennessee Area
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  • Walt Disney World
    Disney College Program (Internship)
    Walt Disney World Feb 2012 - May 2012
    Orlando, Florida Area
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  • Best Buy
    Gaming Specialist
    Best Buy May 2011 - Dec 2011
    Jackson, Tennessee Area
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  • Firehouse Subs
    Shift Leader
    Firehouse Subs May 2008 - May 2010
    Memphis, Tennessee
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  • Firehouse Subs
    Crew Member
    Firehouse Subs Dec 2006 - May 2008
    Memphis, Tennessee
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Adam Parish Skills

Customer Service Electronics Merchandising Guest Recovery Mobile Devices Video Games Disney Selling Teamwork Social Networking Sales Retail Powerpoint Customer Satisfaction Time Management Microsoft Office Leadership Social Media Team Leadership Team Building Inventory Management Microsoft Word Microsoft Excel Management Microsoft Powerpoint

Adam Parish Education Details

Frequently Asked Questions about Adam Parish

What company does Adam Parish work for?

Adam Parish works for J3l Enterprises Inc

What is Adam Parish's role at the current company?

Adam Parish's current role is Juris Doctorate Candidate at St. Mary’s University.

What is Adam Parish's email address?

Adam Parish's email address is pa****@****-aq.org

What schools did Adam Parish attend?

Adam Parish attended St. Mary's University, The University Of Memphis, The University Of Memphis.

What skills is Adam Parish known for?

Adam Parish has skills like Customer Service, Electronics, Merchandising, Guest Recovery, Mobile Devices, Video Games, Disney, Selling, Teamwork, Social Networking, Sales, Retail.

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