Adam Grieder Email & Phone Number

Richmond, Canada

Management of HH Canada Workwear product line including line planning, pricing, purchasing and planning, inventory management, as well as standards & certifications.

British Columbia, Yukon, Northwest Territories, Saskatchewan, Manitoba

*Responsible for Sales and Customer Service for all existing accounts within my given Territory.*Have set and exceeded Sales Targets over past 3 seasons.*Report all sell through information back to senior management.*Responsible for increasing specific category growth and overall market share.*Manage seasonal order book, ensuring on-time delivery of.

Delta, British Columbia

>Manager of Customer Service team out of two offices in Delta, BC and Auburn, WA.>Administrator of Cisco phone system and working on two projects that include; Developing monitoring systems (live and recordings) for training purposes, Weekly reporting tools to show call tracking and call volumes.>Manage Sales operations tools for North America Sales.

West Vancouver, British Columbia

>Managed team of 18 employees including 5 Supervisors. >Worked with all Partners to determine Training programs and Personal Development Plans>Increased Sales by 5%, Reduced Staff turnover by 26.4%, Increased Profit by 15% over the last Quarter by working on developing my Leadership Team, proper ordering/inventory and constant staff training.>Inventory.

North Vancouver

Manage and direct customer service representatives, account managers and Coordinators to achieve customer service standards and goals.Interview, hire, train and coach all new Client Care representatives, account managers and Coordinators.Define measurable customer service goals and standards that support strategy for delivering excellence in customer.

Colour Technician- Responsible for printing all Covers and all colour pages for over 50,000 books printed monthly- Quality Control

Planned, staffed, budgeted and directed daily business operation. Developed and administered office policies, logistics, and procedures ensuring all were adhered too. Maintained active database of 1200+ customer files ensuring accuracy of all lesson programs Analyzed and solved problems quickly and efficiently to maintain productive workforce of 300+.

Professional Sales Certificate, Selling Skills And Sales Operations

Level Ii, Travel And Toursim

Education record