Developing advanced Donor and Volunteer engagement efforts through new systems integration and targeted outreach methods.• Establishing new systems for tracking and quantifying volunteer initiatives • Designing digital and print marketing elements for volunteer, fundraising, and program support initiatives• Collaborating with internal committees and external organizations to form beneficial partnership opportunities

Responsible for office operations and support services at three business locations in the Chicagoland area. • Consolidating support services by supervising maintenance and IT ticket systems• Implementing processes to improve service quality, strengthen team cohesion, and regulate office expenses • Mentoring three team members in newly created role; also developed a comprehensive internship for clients

Recruitment Specialist: Managed full-cycle recruitment and training, and assisted with benefits enrollment. • Established standardized recruitment methods to significantly improve hire rate and retention per quarter• Improved intake paperwork process, included background checks, employment verifications, and drug tests• Completed new employee enrollments and annual updates for benefits plans• Processed employee payroll during onboarding, orientation, and trainingsVolunteer Program Manager: Recruited volunteers, liaison with corporate partners, and managed all volunteer events.• Oversaw growth of volunteer program through progressive recruitment strategies and program development• Increased corporate partnership per quarter; facilitated bi-monthly volunteer groups with 10 to 200 individuals • Coordinated volunteer efforts with development team needs; helped attain new benchmark fundraising goals

Oversaw programming, staffing, and managerial duties for two Community Integrated Living Arrangements (CILA).• Took on additional responsibility of recruiting, onboarding, and training Direct Support Professional (DSP) staff• Implemented processes to improve communication and record keeping; also facilitated Talent Development Reviews

Freelance marketing and design consultant that delivered exceptional work for innovative business solutions. Created and implements multi-channel marketing tools for various clients in fields including Healthcare and Continuing Education. Work included:• The Learning Resources Network (LERN) and Coventry Healthcare – Created marketing communications.• Morrison Eye Care – Developed eCommerce website.

Managed all aspects of Relational Voting Program (RVP) efforts statewide.• Facilitated outreach to over 35,000 voters through by utilizing social networks and data processing• Recruited, trained, and managed more than 80 volunteers and 12 employees for RVP and campaign initiatives• Created promotional signage and marketing materials for campaign initiatives

Managed, developed, and executed innovative multi-channel marketing systems.• Developed e-commerce website, in-store signage, displays, and promotional marketing materials • Facilitated training meetings to increase staff's computer system knowledge and customer service skills• Created customer loyalty rewards program

Provided sales and marketing support; participated in promotional events to increase retail sales and foot traffic.• Managed in-store merchandising, inventory, and signage.• Organized and managed educational product demos to increase customer retention.