- Leading multiple million dollar enterprise-wide eCommerce/Process Improvement projects through full project lifecycle. - Monitoring and ensuring projects meet KPIs by tracking performance metrics, timelines, budget, and data quality. - Assist with training, gathering associate feedback, and effectively communicating updates with cross-functional teams on process improvement initiatives. - Effectively manage relationships with multiple levels of stakeholders to ensure project delivery meets deadlines and budget. - Detail-oriented, with demonstrated ability to manage multiple high-level projects simultaneously. - Able to lead and manage all phases of project scope through initiating, planning, and executing. - Leading key transformation eCommerce projects, while delivering on business objectives, challenges, change management strategies and process improvement.

Sales Underwriting Assistant (SUA) • Supported 7 Field Sales Representatives responsible for writing new business • Organize and enter new accounts for sales representatives to review annually • Assist underwriters and agents with policy information • Support underwriters in all aspects of new business entry, renewal and post-issuance transactions• Communicate with agents to ensure outstanding underwriting and compliance information