Leveraging data and technology to build healthier families and thriving communities for the most vulnerable. We do this by equipping, strengthening, and unifying nonprofits, leaders, and churches to provide transformative care to individuals and families in crisis.

Leading teams to build results-driven digital products that help clients achieve their strategic vision while keeping their mission front and center.

Multinational Financial Services Company - Solution Owner• Led a team of nine as the PO and Scrum Master for multiple product and feature launches, including a Salesforce Intelligent Messaging product to enable personalized, automated communications to be sent to clients based on data triggers.• Coordinated a team of Slalom developers and architects to launch Salesforce Distributed Marketing to 62 pilot users, giving Financial Consultants the ability to send targeted, customized communications to clients from Salesforce.• Followed Slalom’s Product Engineering Methodology (PEM) to facilitate daily standups, backlog grooming, sprint planning, retrospectives, and sprint reviews, as well as weekly updates with business owners on status, risks, issues, etc.Packaging & Aerospace Company – Project Manager / Data Analyst• Performed what-if data analysis to optimize supply network, enabling 7.9M freight mileage reduction and $10M gross freight savings potential.• Developed PowerBI map visualizations to illustrate the overall impact of client’s 382 supply moves across North America in 2021.• Managed the implementation of production supply point moves to optimize client’s network to better service customers and reduce operational costs.Global Communications Provider – Product Owner / Data Analyst• Engaged product stakeholders to gather feedback and validate the need for upcoming features and bug fixes.• Analyzed customer feedback across data sources to support development of the voice of the customer and inform the roadmap of top priority features.• Performed data analysis to understand and mitigate how new bugs and activations affected the level of churn among product users.

• Successfully scaled startup non-profit organization from one to eight employees while increasing revenue by an average of 37% year over year.• Managed organization’s travel experience product, including the product vision, strategy, marketing, supporting technology and P&L success.• Managed the implementation of a new e-commerce platform, user experience workflow and billing management process.• Presented regularly to board of directors while successfully executing a one to five-year growth strategy aligned with the board’s strategic goals.• Stewarded numerous new partnerships with universities and institutions to achieve Creatio’s overall growth goals.• Recruited, hired and oversaw a team of full-time staff, interns and volunteers to plan and execute eleven international and adventure trips and fourteen multi-day domestic trips in 2019.• Created a streamlined, standardized process for program planning, coordination and execution that enabled Creatio to grow from 15 to 44 total experiences per year.• Grew a sustainable, diversified funding base resulting in donations of over $150,000 annually.

Tier 1 Cable Operator - Advanced Engineering Project Manager:• Managed team of over 15 engineers to build and maintain fully functional QA video lab for testing of new nationwide, cloud-based software product.• Managed integration of YouTube app with cloud-based program guide, including all project tasks and milestones to launch YouTube to a trial market.• Compiled and organized project data analytics via Jira and Excel to report on progress of overall bug resolution, including daily reports and online dashboards.• Created project plan and managed software development and video lab readiness for DOCSIS Set-top Gateway (DSG) deployment.Global Brewing Company - Business Analyst:• Presented successful roadshow of key findings and implementation strategy to CIO, HR business executives and technical team members for global SharePoint 2013 implementation.• Performed global impact assessment across 14+ countries and 10 process areas to formulate SharePoint implementation strategy and timeline.• Interviewed over 20 global HR business representatives to perform current state process analysis and gather requirements for SharePoint 2013 implementation.Non-Profit Housing Provider - Senior Business Analyst:• Led requirements gathering to implement new Accounts Payable system allowing invoices to be paid by new methods such as ACH and credit card.• Created test plan to effectively deliver system integration testing, regression testing and user acceptance testing prior to go-live.Third Party Logistics Provider: • Analyzed data and documented business process improvements at operations warehouses to provide executives with recommendations.• Managed client technical projects, including numerous custom application enhancements, while utilizing SQL to generate and modify custom reports.• Implemented standardized processes for agile project management, requirements gathering, software testing and cutover.

Third Party Logistics Provider - Project Manager/Business Analyst:• Managed over ten technical projects sponsored by client, including numerous custom application enhancements and reports.• Implemented standardized processes and templates for agile project management, business requirements gathering, software testing and cutover.• Documented and identified business process improvements at operations warehouses and provided recommendations to external customers.• Developed project schedule and presentation for annual enterprise review presented to client’s largest customer.• Led UAT and executed end to end testing for several enhancements to custom software, including pricing modifications and usability enhancements.• Launched full scale Microsoft Lync 2010 rollout along with detailed implementation plan.

Global Industrial Manufacturer - ERP Accounts Payable Lead:• Managed the Payables module for a diversified industrial manufacturer’s global implementation of Oracle E-Business Suite.• Gathered business requirements, created design documents and executed testing for multiple custom business intelligence reports.• Led, prepared and facilitated numerous system testing cycles.• Provided detailed defect tracking, troubleshooting and resolution for Payables module.Global PC Manufacturer - ERP Testing Analyst and Business Process Mapping Lead:• Led the business process modeling effort to represent the system-wide financial systems integration involved in the acquisition of a large professional services organization.• Developed and delivered system training for multiple Oracle modules, including Oracle Project Accounting, Fixed Assets, Accounts Payable and Purchasing.Global Engineering, Construction & Services Organization - Project Management Analyst:• Developed schedule and assisted in logistics coordination for ERP global design workshops involving over 250 client employees.• Maintained integrity and organization of cloud file storage platform (eRoom).• Developed PowerPoint presentation for design workshops and project stage launches.

• Creatively used web technologies to advertise and promote image of Technology Management Solutions.• Maintained accuracy and integrity of business contacts database.• Coordinated all travel arrangements and acquired itineraries in the most cost-effective manner.

• Successfully aided the nation’s largest construction supplies company in Oracle ERP implementation project.• Participated in regular info sessions with CEO, CIO, and other executives to understand business strategy and provide feedback.• Worked in Oracle ERP system to match EDI information of suppliers’ purchase orders to company invoices. • Assisted in developing, printing, and shipping user documentation and training materials to “Go-Live” locations.

• Enthusiastically led classes of up to 25 people in an energetic and motivating manner. • Implemented new ideas/plans in the school, such as warm-up exercises and partner activities.• Conveyed messages of integrity, self-control, and respect through discussion and relationship building.• Proficiently instilled basic to advanced knowledge of martial arts to students ranging from 6-55 years old.