Manager, Project Management Office
Madison, Wisconsin, United States
- Manage team of (up to 4) project managers delivering highly automated and integrated workforce management (WFM) SaaS platforms for commercial customers in North America, LATAM, Europe, Asia, Africa, and Australia - Led workforce optimization initiatives in a project and program manager capacity to implement WFM SaaS solutions across North America and Europe- Reduced software implementation timelines from 32-week average to 14-week average through project standardization, change management facilitation, and structured project governance- Collaborated with SaaS partners including UKG (Workforce Now), SAP (HR, TM, APO) and OMP leveraging SAP CPI, MuleSoft, and Informatica middleware to facilitate Nestle, Mondelez, and Kellogg’s connected HCM & ERP ecosystem- Upskilled project management team to align with a program management structure- Oversaw project manager resourcing and capacity management across global implementation initiatives- Managed Indeavor’s project plan structure and content for use across global software implementations- Structured customer programs with aligned implementation goals, governance, and project plans- Created and managed PMO internship program