Adam Hester Email and Phone Number
Throughout my career I have exceeded expectations in highly regulated environments that require exceptional decision making and problem-solving abilities. I specialize in healthcare leadership where I continue to make significant contributions in people, project, and business management responsibilities. Having excelled at large outpatient clinics, I have what it takes to recruit, hire, and train highly qualified staff while improving workplace culture. I lead daily priorities with attention to detail and great care for collaboration and excellence. Whether it’s refining workflows to make a better patient experience, adopting proven policies for safety, or retooling administrative steps to drive revenue generation – I can deliver. I am organized, creative, and take pride in effectively communicating with all members of the healthcare team. Moreover, I have strengths in physician contract negotiations, reporting, audits, analysis, and business development using proven techniques. I also have a broad range of technical competencies to meet the demands of the modern workplace, including several EMRs. I am excited to begin the next chapter of my career where I can contribute to the success of any healthcare organization in fast-paced settings. Thank you for reviewing my profile. Let’s connect and I will gladly share more about my background and qualifications. Feel free to contact me at: adamhester01@gmail.com.
The University Of Texas Health Science Center At Houston (Uthealth Houston)
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Senior Practice ManagerThe University Of Texas Health Science Center At Houston (Uthealth Houston) Mar 2023 - PresentHouston, Texas, UsFacilitated the successful daily operation of three Neuroscience specialty clinicslocated at the Texas Medical Center. Responsible for all aspects of clinic operations. Collaboratively worked with the revenue, referral, authorization and PAC teams to provide the same quality patient care that UTHealth has earned a reputation for.• Directed the coordination of care for patients in specialties consisting ofInterventional Pain Management, Spinal Neurosurgery, Neurovascular, Neuro Oncology, Radiation Oncology. As well as providing Neurosurgical Trauma coverage for Memorial Hermann Hospital.• Led 28 providers and 37 support team members over these three highly complex specialty clinics.• Evaluated data to plan ways to refine services and improve effectiveness, productivity, and patient satisfaction. -
Director Of Practice OperationsSteward Health Care Oct 2021 - Sep 2022Dallas, Texas, UsIn 2021, I began executing all aspects of practice operations for all outpatient clinics associated with Salt Lake City Medical Center. Here, I partnered with key stakeholders and cross-functional units aimed at providing consistent, high quality patient care. Also, I worked tirelessly to resolve complex fiscal and administrative matters in addition to implementing short- and long-term goals. I made it my mission to promote services using innovative marketing techniques. Some notable achievements:• Supervised three managers across 10 offices with 27 providers and 57 total team members.• Developed operating budgets of more than $20M while accurately monitoring P&L to exceed forecasts and control costs.• Distinguished for patient retention, through promoting and referring patients in-network to the outpatient clinics, and to grow services while ensuring compliance to safety guidelines, quality, and risk management.• Earned a reputation for delivering the highest level of integrity in all operational aspects, as well as identifying ways to analyze trends, monitor costs, and capture all charges that maximize revenue. -
Practice ManagerSteward Health Care Feb 2020 - Oct 2021Dallas, Texas, UsAfter joining Steward Medical Group in 2020, I directed daily operations for multiple multi-specialty ambulatory clinics offering orthopedic, general surgery, neurology, and neurosurgery services. I also recruited, trained, and partnered with administrators, providers, and support staff to achieve goals. In addition, I effectively owned annual budget planning and ongoing monitoring of financials on top of completing provider expense reports and submitting invoices to accounts payable. Major accomplishments include:• Increased patient volumes by marketing provider services and specialty care in close collaboration with hospital personnel.• Formed meaningful relationships with patients, physicians, and vendors, handling inventory controls and supply ordering.• Streamlined workflows for patient claims on surgical procedures working directly with payers and billing & coding department to resolve issues.• Promoted internally to Director of Practice Operations for exceptional leadership and performance results.
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Clinic ManagerOmega Interventional Pain Clinic Nov 2014 - Dec 2019My healthcare leadership career began in 2014 where I spearheaded successful clinic operations for a specialty pain management and Suboxone clinic practice. As such, I championed a culture of continuous process improvement, identifying gaps and refining policies and procedures for consistent, safe, and high-quality outcomes. During this time, I collaborated with clinical and administrative personnel to achieve objectives and solve problems. In this role, I adopted ongoing professional development and training opportunities to expand knowledge and skills of staff. I also:• Grew profitability with combined increases in positive patient experiences.• Boosted patient traffic after designing and launching a new website and social media platforms for greater market reach; optimized SEO and provided engaging patient education, clinic information, and marketing collateral.• Capitalized on opportunities to ensure adherence to clinic protocols, enhancing employee relations, and effectively resolving conflicts with care.• Revamped procedures and workflows to solve problems among cross-functional teams, including prior authorization.
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ManagerTakashi Mar 2011 - Aug 2016AuBeing a manager requires the ability to multitask with poise and precision. With Takashi, I accelerated business performance in a high-volume environment requiring exceptional time management, problem solving, and organizational strengths for a quality customer experience. In this capacity, I administered financial controls to ensure bottom-line growth in addition to overseeing inventory and reporting priorities. I owned payroll and scheduling demands. Of note:• Coached and mentored a team of 25 professional according to standard operating procedures for quality results.• Recruited, hired, and onboarded employees with a focus on cross-training and proper resource planning.
Adam Hester Education Details
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Western Governors UniversityBusiness Administration In Healthcare Administration -
International Sommelier GuildSpirits
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University Of UtahHospitality Administration/Management
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Utah College Of Massage TherapyMassage Therapy/Therapeutic Massage
Frequently Asked Questions about Adam Hester
What company does Adam Hester work for?
Adam Hester works for The University Of Texas Health Science Center At Houston (Uthealth Houston)
What is Adam Hester's role at the current company?
Adam Hester's current role is Senior Practice Manager.
What schools did Adam Hester attend?
Adam Hester attended Western Governors University, International Sommelier Guild, University Of Utah, Utah College Of Massage Therapy.
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